Walking With The Wounded (WWTW) – Care Coordinator in London
Walking With The Wounded (WWTW) – Care Coordinator

Walking With The Wounded (WWTW) – Care Coordinator in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support ex-servicemen and women in navigating their care needs and overcoming challenges.
  • Company: Walking With The Wounded empowers veterans to regain independence and thrive in communities.
  • Benefits: Make a real difference while gaining valuable experience in a supportive environment.
  • Why this job: Be a crucial part of a team that transforms lives and supports those who served.
  • Qualifications: Experience in casework or housing is a plus, but passion and resilience are key.
  • Other info: Join a dynamic team dedicated to improving the wellbeing of veterans in Northern Ireland.

The predicted salary is between 36000 - 60000 £ per year.

Walking With The Wounded (WWTW) supports those who have served in the Armed Forces and their families, empowering them to regain their independence, thrive and contribute in our communities. WWTW recognises that for some ex-servicemen and women, the route to care looks complex and often inaccessible. By providing an integrated Care Coordination service, WWTW will ensure these individuals are provided the breadth of care they need, as well as providing support to their families.

The Care Coordinator will be an impactful and crucial service to a small cohort, which is highly 'in need'. WWTW's Care Coordination service involves the assessment of needs for your client, the sourcing of appropriate support and the ongoing navigation of that support. You remain the central point of contact as you support your service user to address their challenges; which may include a lack of secure housing, debt, social isolation, relationship breakdowns, lack of education and training, welfare issues or substance misuse.

We are looking to recruit a Care Coordinator who fully appreciates the patience, resilience and self-motivation that are required to support a dispersed and diverse caseload of complex individuals. You must be someone who is able to work independently, particularly in managing your time and caseload, whilst recognising that you are one crucial element of a wider team of support who will need to work collaboratively to get the best outcome for clients. We welcome applicants who have experience or specialise in housing, although it is not essential. Experience of working with veterans would be beneficial although again, not essential.

This role will be based in Northern Ireland, and we particularly welcome applications from candidates well positioned to deliver support to clients in the Southern Trust region. The Care Coordinator will have a caseload of complex ex-servicemen and women. Working with local delivery partners, you will make referrals for specialist support, whilst retaining the overall caseworker responsibilities. Your role will be crucial to the success of the service user's outcome.

If you are an experienced caseworker with an understanding of working with more complex clients, we would like to hear from you. For an informal discussion please contact David Lowe on 07867 420473. Please apply by completing and submitting our short application with a supporting CV. The closing date for applications is 19/10/25. Please submit your application early to avoid disappointment as the advert may be closed early if sufficient applications are received.

WWTW is an equal opportunities employer. WWTW is an employer committed to promoting and protecting the physical and mental health and wellbeing of its staff.

Walking With The Wounded (WWTW) – Care Coordinator in London employer: Confederation of Service Charities

Walking With The Wounded (WWTW) is an exceptional employer dedicated to supporting ex-servicemen and women, offering a meaningful opportunity to make a real difference in the lives of those who have served our country. With a strong focus on employee wellbeing, collaborative work culture, and opportunities for professional growth, WWTW fosters an environment where staff can thrive while providing vital care coordination services in Northern Ireland. Join us to be part of a compassionate team that empowers individuals to regain their independence and contribute positively to their communities.
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Contact Detail:

Confederation of Service Charities Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Walking With The Wounded (WWTW) – Care Coordinator in London

Tip Number 1

Network like a pro! Reach out to your connections in the sector, especially those who have experience with veterans or care coordination. A friendly chat can lead to valuable insights and even job leads.

Tip Number 2

Prepare for interviews by practising common questions related to care coordination. Think about scenarios where you've demonstrated patience and resilience, as these qualities are key for this role.

Tip Number 3

Show your passion for supporting ex-servicemen and women. In your conversations and interviews, share why this cause matters to you and how you can make a difference in their lives.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the WWTW team.

We think you need these skills to ace Walking With The Wounded (WWTW) – Care Coordinator in London

Care Coordination
Assessment of Needs
Support Sourcing
Time Management
Independent Working
Collaboration
Resilience
Patience
Self-Motivation
Experience with Complex Cases
Understanding of Veteran Issues
Communication Skills
Problem-Solving Skills
Knowledge of Housing Support

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the Care Coordinator role. Highlight any relevant experience you have, especially if it involves working with complex cases or veterans. We want to see how your background aligns with what WWTW is looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting ex-servicemen and women. Share personal stories or experiences that showcase your understanding of the challenges they face. We love a good narrative!

Be Clear and Concise: When filling out the application, keep your answers clear and to the point. Avoid jargon and make sure your passion for the role comes through. We appreciate straightforward communication that gets to the heart of your qualifications.

Apply Early!: Don’t wait until the last minute to submit your application. The sooner you apply, the better your chances are of standing out. Plus, we might close the advert early if we get enough applications, so get in there early!

How to prepare for a job interview at Confederation of Service Charities

Know Your Stuff

Before the interview, make sure you understand the mission and values of Walking With The Wounded. Familiarise yourself with their services and the specific challenges faced by ex-servicemen and women. This will help you demonstrate your genuine interest and commitment to the role.

Showcase Your Skills

Prepare examples from your past experiences that highlight your patience, resilience, and ability to manage a complex caseload. Think about situations where you've successfully navigated challenges or supported individuals in need, as these stories will resonate well with the interviewers.

Ask Thoughtful Questions

Interviews are a two-way street! Prepare some insightful questions about the Care Coordinator role and how it fits within the wider team. This shows that you're not only interested in the position but also in how you can contribute to the organisation's success.

Be Yourself

While it's important to be professional, don't forget to let your personality shine through. The role requires someone who can connect with clients on a personal level, so being authentic will help the interviewers see how you'd fit into their team and culture.

Walking With The Wounded (WWTW) – Care Coordinator in London
Confederation of Service Charities
Location: London

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