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- Tasks: Support ex-servicemen and women by coordinating their care and navigating complex needs.
- Company: Walking With The Wounded empowers veterans to regain independence and thrive in communities.
- Benefits: Employee Assistance Programme, Bike to Work Scheme, and Death in Service benefits.
- Why this job: Make a real difference in the lives of those who served our country.
- Qualifications: Experience in casework or housing is beneficial but not essential.
- Other info: Join a supportive team dedicated to improving the wellbeing of veterans.
The predicted salary is between 30000 - 42000 £ per year.
Location: Northern Ireland
Hours: Full time – 37.5 hours
Contract type: 2 Year Fixed Term (extension subject to further funding)
Company benefits:
- Employee Assistance Programme
- Bike to Work Scheme
- Death in Service (following successful completion of probation)
Walking With The Wounded (WWTW) supports those who have served in the Armed Forces and their families, empowering them to regain their independence, thrive and contribute in our communities.
WWTW recognise that for some ex-servicemen and women, the route to care looks complex and often inaccessible. By providing an integrated Care Coordination service, WWTW will ensure these individuals are provided the breadth of care they need, as well as providing support to their families.
The Care Coordinator will be an impactful and crucial service to a small cohort, which is highly 'in need'. WWTW's Care Coordination service involves the assessment of needs for your client, the sourcing of appropriate support and the ongoing navigation of that support. You remain the central point of contact as you support your service user to address their challenges; which may include a lack of secure housing, debt, social isolation, relationship breakdowns, lack of education and training, welfare issues or substance misuse.
We are looking to recruit a Care Coordinator who fully appreciates the patience, resilience and self-motivation that are required to support a dispersed and diverse caseload of complex individuals. You must be someone who is able to work independently, particularly in managing your time and caseload, whilst recognising that you are one crucial element of a wider team of support who will need to work collaboratively to get the best outcome for clients.
We welcome applicants who have experience or specialise in housing, although it is not essential. Experience of working with veterans would be beneficial although again, not essential. This role will be based in Northern Ireland, and we particularly welcome applications from candidates well positioned to deliver support to clients in the Southern Trust region.
The Care Coordinator will have a caseload of complex ex-servicemen and women. Working with local delivery partners, you will make referrals for specialist support, whilst retaining the overall caseworker responsibilities. Your role will be crucial to the success of the service user's outcome. If you are an experienced caseworker with an understanding of working with more complex clients, we would like to hear from you.
For an informal discussion please contact David Lowe on 07867 420473. Please apply by completing and submitting our short application with a supporting CV. The closing date for applications is 05/10/25. Please submit your application early to avoid disappointment as the advert may be closed early if sufficient applications are received. Interviews are planned W/C 20/10/25.
WWTW is an equal opportunities employer. WWTW is an employer committed to promoting and protecting the physical and mental health and wellbeing of its staff.
Walking With The Wounded – Care Coordinator in London employer: Confederation of Service Charities
Contact Detail:
Confederation of Service Charities Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Walking With The Wounded – Care Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to your connections, especially those in the care sector or with experience in supporting veterans. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Prepare for interviews by researching Walking With The Wounded. Understand their mission and values, and think about how your skills align with their needs. Show them you’re not just another candidate, but someone who truly cares about their cause.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to handling complex cases. Use real-life examples to demonstrate your problem-solving skills and resilience. We want to see how you tackle challenges head-on!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Walking With The Wounded.
We think you need these skills to ace Walking With The Wounded – Care Coordinator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that are relevant to the Care Coordinator role. Highlight any experience you have with complex cases or working with veterans, as this will show us you're a great fit for the position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting ex-servicemen and women. Share specific examples of how you've demonstrated patience and resilience in previous roles, as these qualities are key for us.
Be Clear and Concise: When filling out the application, keep your answers clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your passion for the role comes through without fluff.
Apply Early!: Don’t wait until the last minute to submit your application. We encourage you to apply through our website as soon as possible to avoid disappointment. The sooner we see your application, the better!
How to prepare for a job interview at Confederation of Service Charities
✨Understand the Role
Before your interview, make sure you fully grasp what being a Care Coordinator entails. Familiarise yourself with the specific challenges faced by ex-servicemen and women, and think about how your skills can help address these issues. This will show your genuine interest in the role and the organisation.
✨Showcase Your Experience
Be ready to discuss any relevant experience you have, especially if it involves working with complex cases or vulnerable individuals. Prepare examples that highlight your patience, resilience, and ability to work independently while still being part of a team. This will demonstrate that you’re well-suited for the role.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask during the interview. Inquire about the support systems in place for Care Coordinators or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the organisation aligns with your values.
✨Demonstrate Empathy and Understanding
Since the role involves working closely with individuals facing significant challenges, it’s crucial to convey your empathy and understanding during the interview. Share experiences where you’ve successfully supported others through difficult times, as this will resonate well with the interviewers.
