At a Glance
- Tasks: Coordinate and support veterans' employment programmes, ensuring smooth operations and effective service delivery.
- Company: Join the Royal British Veterans Enterprise, a charity dedicated to supporting the Armed Forces community.
- Benefits: Competitive salary, inclusive workplace, and the chance to make a real difference in veterans' lives.
- Other info: Dynamic role with opportunities for personal growth and development in a supportive environment.
- Why this job: Be a vital part of a team that empowers veterans to access employment and support services.
- Qualifications: Business Administration or related qualification, with strong admin and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: Aylesford, Kent (with occasional travel)
About the Role
An opportunity has arisen for a highly organised and detail-oriented professional to join our Employment Solutions team as a Lifeworks / MoDVA Team Coordinator. This role is integral to the effective delivery of the Lifeworks Programme and the MOD Vocational Assessment (MODVA) contract, supporting veterans and beneficiaries in accessing employment pathways and wider support services. The post holder will provide essential administrative coordination, financial support, and front-line engagement, ensuring the smooth and compliant operation of both programmes.
Key Responsibilities
- Provide comprehensive administrative and coordination support across Lifeworks and MODVA programmes
- Manage financial administration, including invoicing, claims, and adherence to deadlines
- Maintain accurate and compliant beneficiary and programme records in line with GDPR requirements
- Produce reports and performance data for internal and external stakeholders
- Act as a key point of contact for beneficiaries, providing information, advice, and guidance
- Coordinate programme delivery, including vocational assessments and course preparation
- Deliver professional front-line support via phone, email, and other communication channels
- Conduct post-programme follow-up and track beneficiary progress
- Liaise with internal teams and external partners to ensure effective service delivery
- Support continuous improvement initiatives and identify efficiencies in processes
- Manage correspondence and contribute to the day-to-day operations of the team
Essential Qualifications and Knowledge
- A qualification in Business Administration, Finance, Accounting, or a related discipline (e.g. Level 2/3 NVQ or equivalent)
- Strong understanding of administrative systems and processes, ideally within a structured or contract-led environment
- Knowledge of data protection principles and GDPR requirements
- Understanding of information, advice and guidance (IAG) principles
- Good awareness of the Armed Forces community and the support available to veterans and their families
Essential Skills and Experience
- Proven experience in a similar administrative or coordination role
- Experience managing data, reporting, and maintaining accurate records
- Ability to manage a varied workload and prioritise effectively
- Strong IT and systems skills, including database management
- Excellent written and verbal communication skills
- Ability to work both independently and collaboratively within a team environment
Personal Attributes
- Highly organised with exceptional attention to detail
- Professional, confident, and approachable in all communications
- Empathetic and committed to supporting veterans and beneficiaries
- Proactive, adaptable, and solutions-focused
- Resilient and able to remain calm under pressure
- A strong team player with a positive and flexible approach to work
Our Values
We are committed to delivering services in line with our core values: Integrity ¦ Motivated ¦ People First ¦ Accountable ¦ Community ¦ Teamwork
The company Royal British Veterans Enterprise (RBVE) is a national charity that has been helping those in need for over 100 years, providing support to the Armed Forces community, those with disabilities and those who have found themselves unemployed. Each RBVE division offers a service to help veterans live an independent life with whatever support they require resulting in the successful delivery of a full-care pathway on-site to help veterans of any age or background from across the three services. We welcome applications from veterans and people with disabilities. At RBVE, we are proud to pay the Real Living Wage.
Royal British Veterans Enterprise (RBVE) – Lifeworks / MoDVA Team Coordinator in Kent employer: Confederation of Service Charities
Royal British Veterans Enterprise (RBVE) is an exceptional employer located in Aylesford, Kent, dedicated to supporting the Armed Forces community and providing meaningful employment pathways for veterans. With a strong commitment to integrity, teamwork, and community, RBVE fosters a collaborative work culture that prioritises employee growth and development, offering opportunities for continuous improvement and professional advancement. Employees benefit from a supportive environment, competitive pay including the Real Living Wage, and the chance to make a significant impact in the lives of those they serve.
Contact Details:
Confederation of Service Charities Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Royal British Veterans Enterprise (RBVE) – Lifeworks / MoDVA Team Coordinator in Kent
✨Tip Number 1
Get to know the company inside out! Research RBVE's mission, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for interviews by practising common questions related to administrative roles and the specific needs of veterans. Think about how your skills align with the Lifeworks and MODVA programmes, and be ready to share examples.
✨Tip Number 4
Follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows that you’re proactive and really keen on joining the RBVE team.
We think you need these skills to ace Royal British Veterans Enterprise (RBVE) – Lifeworks / MoDVA Team Coordinator in Kent
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Lifeworks / MoDVA Team Coordinator role. Highlight your relevant experience in administration and coordination, and show us how your skills align with our mission to support veterans.
Showcase Your Skills:We want to see your strong IT and communication skills shine through! Use specific examples from your past roles to demonstrate how you've managed data, maintained records, and provided excellent front-line support.
Be Detail-Oriented:Attention to detail is key for this role. Make sure your application is free from typos and errors, and that all information is accurate. This will show us that you’re organised and take pride in your work.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Confederation of Service Charities
✨Know Your Programmes Inside Out
Before the interview, make sure you thoroughly understand the Lifeworks Programme and the MOD Vocational Assessment (MODVA) contract. Familiarise yourself with their objectives, key responsibilities, and how they support veterans. This knowledge will help you demonstrate your genuine interest and show that you're ready to contribute from day one.
✨Showcase Your Organisational Skills
As a Team Coordinator, being organised is crucial. Prepare examples of how you've successfully managed multiple tasks or projects in the past. Highlight your attention to detail and ability to prioritise effectively, as these are essential skills for the role.
✨Emphasise Your Communication Skills
You'll be acting as a key point of contact for beneficiaries, so it's important to showcase your excellent written and verbal communication skills. Be ready to discuss how you've provided information, advice, and guidance in previous roles, and how you can maintain a professional and approachable demeanour.
✨Demonstrate Your Commitment to Veterans
RBVE values empathy and commitment to supporting veterans. Share any relevant experiences you have working with the Armed Forces community or similar groups. This will not only show your passion for the role but also align you with the company's core values.
