At a Glance
- Tasks: Support the Armed Forces Community with empathetic welfare assistance and build strong professional networks.
- Company: DMWS is a charity dedicated to providing medical welfare support to the Armed Forces Community for over 80 years.
- Benefits: Enjoy 30 days annual leave, flexible working options, and a supportive personal development programme.
- Other info: Full UK Driving Licence and vehicle access required; applications close on 17 July 2025.
- Why this job: Make a real difference in people's lives while working in a dynamic and compassionate environment.
- Qualifications: A Level 3 Health & Social Care or Welfare qualification is desirable but not essential.
The predicted salary is between 22849 - 30000 £ per year.
Location: The Chavasse Clinic, University Hospitals Sussex NHS Foundation Trust
Contract: Part Time Fixed Contract
Closing date: 14 August 2026
An exciting opportunity has arisen; do you want to make a real difference to the lives of people who have served in the armed forces and their families? We are looking for someone with strong interpersonal skills, able to work as part of a team and independently, who is compassionate and enthusiastic about supporting the armed forces’ community. This role is part time Fixed contract, working 21 hours a week over 3 days, one of which must be a Thursday. If you have family and carers welfare experience, this role may be for you.
DMWS is an international charity that has been providing medical welfare support to the armed forces community for over 80 years.
Based within, The Chavasse Clinic University Hospitals Sussex NHS Foundation Trust, The DMWS Armed Forces Welfare Officer (AFWO) will support armed forces community members within the patient’s care pathway, providing person centred support to address nonclinical needs, and improving discharge time of the service users to the community.
All DMWS Armed Forces Welfare Officers need to be prepared to be mobile and deployable. Additionally, you should be willing to work flexibly to meet job demands. In return, you will be working within a dynamic organisation, making a real difference and receiving great benefits.
We recognise that our staff are the most important asset that we have.
We offer employees the following benefits in recognition of their work:-
- We give employees 30 days a year annual leave plus Public Holidays (pro-rata’d for part-time employees).
- Pension Auto enrolment onto DMWS workplace pension scheme – subject to eligibility. You will make a minimum contribution of 5% which DMWS will match. Contributions will be matched up to 6% by DMWS.
- Death in Service Scheme Three times your annual salary to nominated beneficiaries – subject to eligibility
- Flexible Working All flexible working requests are considered – many of our staff work flexible hours and work wholly, or partly from home.
- Work-based Parking/Mileage For those who pay to park at their work-base, fees are repaid through expenses. Mileage claims are reimbursed in line with HMRC guidelines.
- Enhanced Sick Pay Enhanced sick pay scheme for all employees upon completion of their probationary period.
- Staff Recognition Staff are regularly recognised for their work by the leadership team and their peers, via internal events, social media, and industry awards.
- Personal Development Programme DMWS supports employee continuing professional development and training.
- £25 contribution towards eye tests and a contribution of £50 towards glasses. (As long as they are only needed for DSE use and not otherwise needed on a standard prescription).
Applicants must hold a full UK Driving Licence and have access to a vehicle which is required for this role.
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DMWS – Welfare Officer employer: Confederation of Service Charities
The Poppy Factory is an exceptional employer dedicated to supporting veterans in their transition to meaningful employment. With a strong focus on employee well-being, we offer flexible working options and a collaborative work culture that fosters personal and professional growth. Joining our team means being part of a mission-driven organisation that values your contributions and provides opportunities to make a real difference in the lives of those who have served.
Contact Details:
Confederation of Service Charities Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land DMWS – Welfare Officer
✨Tip Number 1
Familiarise yourself with the Armed Forces Community and the specific challenges they face. Understanding their needs will help you connect better during interviews and demonstrate your genuine passion for supporting them.
✨Tip Number 2
Network with professionals in the welfare and healthcare sectors, especially those who work with veterans. Attend relevant events or join online forums to build connections that could provide insights or referrals for the role.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've provided support or assistance to others. Highlight your interpersonal skills and compassion, as these are crucial for a Welfare Officer role.
✨Tip Number 4
Research DMWS and its mission thoroughly. Being able to articulate how your values align with theirs will show your commitment and make you stand out as a candidate who truly cares about the organisation's goals.
We think you need these skills to ace DMWS – Welfare Officer
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and qualifications required for the Welfare Officer position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling Cover Letter:Write a cover letter that clearly explains why you are passionate about supporting the Armed Forces Community. Use specific examples from your experience to demonstrate your interpersonal skills and ability to provide empathetic support.
Highlight Relevant Experience:In your CV, emphasise any previous roles or volunteer work that involved providing support to others, especially within health and social care settings. Mention any relevant qualifications, even if they are not essential, to strengthen your application.
Follow Application Instructions:Ensure you submit your CV and cover letter as specified in the job posting. Remember to click on 'upload' to attach your documents. Double-check for any additional requirements, such as holding a full UK Driving Licence.
How to prepare for a job interview at Confederation of Service Charities
✨Show Your Compassion
As a Welfare Officer, empathy is key. Be prepared to share examples of how you've supported others in challenging situations, especially within the Armed Forces Community. This will demonstrate your understanding of their unique needs.
✨Highlight Teamwork Experience
This role requires collaboration with various teams. Discuss your previous experiences working in teams, particularly in health or welfare settings, and how you contributed to achieving common goals.
✨Demonstrate Flexibility
The job involves visiting clients at home and engaging with clinical teams. Be ready to talk about times when you've adapted to changing circumstances or taken on new responsibilities to meet the needs of those you support.
✨Prepare Questions About the Role
Show your interest by preparing thoughtful questions about the Welfare Officer position and DMWS. Inquire about the challenges faced in the role or how success is measured, which will reflect your genuine enthusiasm for making a difference.
