At a Glance
- Tasks: Support veterans by managing estates services and coordinating contractors.
- Company: Join Haig Housing, the largest veterans housing charity in the UK.
- Benefits: Enjoy a competitive salary, pension, private medical insurance, and generous leave.
- Other info: Hybrid working with a supportive team environment and career growth opportunities.
- Why this job: Make a real difference in the lives of veterans while developing your skills.
- Qualifications: Strong admin skills and customer service experience; property knowledge is a plus.
The predicted salary is between 29700 - 36300 £ per year.
Location: Hybrid working, including 2 days at our London Victoria office
Salary: Highly competitive, dependent on experience
Help us support Veterans and make a difference!
About us: Haig Housing is a long-established charity based in London with a presence across the UK. We are the largest veterans housing charity, providing houses for over 1500 veterans and their families. We put people at the centre of everything we do - our beneficiaries and staff. All our employees can expect to experience a professional and friendly working environment where we deliver for those who need us. We are on a journey to become even better and help more people.
About the role: We're looking for an organised and proactive Estates Administrator to support the delivery of high-quality estates services across Haig Housing's property portfolio. Reporting to the Estates Contract Manager, you'll play a key role in coordinating contracted services such as grounds maintenance, cleaning and tree management, ensuring works are completed efficiently and to agreed standards. This varied role involves managing enquiries, raising and monitoring works orders, maintaining accurate records, coordinating contractors and site visits, monitoring service performance, producing reports and supporting contract administration activities. You'll work closely with residents, contractors, Housing Managers and Property Services teams to ensure excellent communication and the timely resolution of service issues.
The successful candidate will have strong administrative and organisational skills, excellent attention to detail, and experience working in a customer-focused environment. Knowledge of property, housing, estates, facilities or asset management services would be beneficial. Additionally, you will be provided with IT equipment for home working as necessary. You will be supported by our Head Office in Victoria, London and will attend regular team meetings.
What we offer: Haig offers generous benefits including a company pension, optional private medical insurances and a healthy annual leave package.
The closing date for applications is Midnight on 1 September 2025.
Haig Housing – Estates Administrator in City of Westminster employer: Confederation of Service Charities
The Poppy Factory is an exceptional employer dedicated to supporting veterans in their transition to meaningful employment. With a strong focus on employee well-being, we offer flexible working options and a collaborative work culture that fosters personal and professional growth. Joining our team means being part of a mission-driven organisation that values your contributions and provides opportunities to make a real difference in the lives of those who have served.
Contact Details:
Confederation of Service Charities Recruitment Team
