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- Tasks: Provide broadcast and IT support, troubleshoot issues, and resolve incidents.
- Company: Join BFBS, a dynamic organisation delivering media services globally.
- Benefits: Enjoy competitive pay, flexible working, generous holidays, and health support.
- Why this job: Kickstart your career in media tech with tailored training and growth opportunities.
- Qualifications: Entry-level role; relevant qualifications or experience welcomed.
- Other info: Inclusive culture with supportive networks for all employees.
The predicted salary is between 30000 - 42000 £ per year.
We have a fantastic opportunity to join our Service Delivery team as a UK based Broadcast & IT Support Technician. You will provide broadcast, media & IT support across our systems that deliver television, radio & cinema services to our global audience.
Responsibilities:
- 1st line support and triage across broadcast, media, and IT services
- Accurate logging of faults
- Troubleshooting customer issues
- Timely resolution of incidents & service requests
Qualifications and Development:
This is an entry-level opportunity, so we’re looking for someone who has a relevant qualification, or the ability to demonstrate appropriate experience that is applicable to this role. We will provide tailored training to expand your knowledge & experience across multiple disciplines and support you to achieve industry recognised qualifications.
Location and Working Hours:
This role is based at our Network Operations Centre at our global Headquarters in Chalfont St Peter, Buckinghamshire where your working pattern will vary between 6:00am and 8:00pm Monday to Friday.
Application Guidance:
If you’re unsure if you have all the requirements for this role, please still apply as we will support you in your development. All applicants must be able to demonstrate current eligibility to work in the UK. We may close this job advert early if sufficient applications have been received, so submit your application today to avoid disappointment.
Why work for us?
BFBS is an exciting and rewarding place to work. We are committed to looking after our people, helping them to develop their skills and build successful careers.
What we offer:
We offer a competitive employee benefits package that has been designed to support your health and well-being, and care for you financially. This includes a generous holiday entitlement, flexible/hybrid working, a range of supportive family friendly policies, subsidised private medical and access to a free GP, alongside a comprehensive employee assistance programme.
DEI and Culture:
We strive to create an inclusive and collaborative working environment where everyone can contribute and be themselves. Our colleague-led networks – Belonging (Inclusivity and Diversity), Wellbeing, Women’s, Armed Forces and Greener – ensure everyone has a voice.
BFBS – Broadcast & IT Support Technician employer: Confederation of Service Charities
Contact Detail:
Confederation of Service Charities Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BFBS – Broadcast & IT Support Technician
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at BFBS. You never know who might give you a heads-up about job openings or even refer you directly!
✨Tip Number 2
Prepare for interviews by practising common questions related to broadcast and IT support. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! If you have any relevant projects or experiences, be ready to discuss them in detail. This is your chance to shine and demonstrate how you can contribute to the team at BFBS.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our awesome team at BFBS.
We think you need these skills to ace BFBS – Broadcast & IT Support Technician
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for broadcast and IT shine through! We want to see that you’re genuinely excited about the role and how you can contribute to our team.
Tailor Your CV: Make sure your CV is tailored to the Broadcast & IT Support Technician role. Highlight any relevant experience or qualifications, even if they’re from different fields. We love seeing how diverse experiences can bring fresh perspectives!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant. We appreciate a well-structured application that makes it easy for us to see your skills and experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Confederation of Service Charities
✨Know Your Tech
Brush up on your knowledge of broadcast and IT systems. Familiarise yourself with common troubleshooting techniques and be ready to discuss any relevant experience you have, even if it's from your studies or personal projects.
✨Show Your Problem-Solving Skills
Prepare to share examples of how you've tackled technical issues in the past. Think of specific instances where you identified a problem, logged it accurately, and resolved it efficiently. This will demonstrate your ability to handle the responsibilities of the role.
✨Understand the Company Culture
Research BFBS and their commitment to inclusivity and employee development. Be ready to discuss how you can contribute to their collaborative environment and how their values align with your own.
✨Ask Thoughtful Questions
Prepare a few questions about the role and the team. Inquire about the training opportunities they offer and how they support career growth. This shows your enthusiasm for the position and your desire to grow within the company.
