At a Glance
- Tasks: Coordinate and support veterans' employment programmes, ensuring smooth operations and effective service delivery.
- Company: Join the Royal British Veterans Enterprise, a charity dedicated to supporting the Armed Forces community.
- Benefits: Competitive salary, inclusive workplace, and the chance to make a real difference.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Be part of a mission that empowers veterans and helps them access vital support services.
- Qualifications: Business Administration or related qualification, with strong admin and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: Aylesford, Kent (with occasional travel)
About the Role
An opportunity has arisen for a highly organised and detail-oriented professional to join our Employment Solutions team as a Lifeworks / MoDVA Team Coordinator. This role is integral to the effective delivery of the Lifeworks Programme and the MOD Vocational Assessment (MODVA) contract, supporting veterans and beneficiaries in accessing employment pathways and wider support services. The post holder will provide essential administrative coordination, financial support, and front-line engagement, ensuring the smooth and compliant operation of both programmes. Working within a fast-paced, multi-disciplinary team, the successful candidate will act as a key point of contact, delivering a high standard of service while maintaining accurate records, supporting reporting requirements, and contributing to continuous service improvement.
Key Responsibilities
- Provide comprehensive administrative and coordination support across Lifeworks and MODVA programmes
- Manage financial administration, including invoicing, claims, and adherence to deadlines
- Maintain accurate and compliant beneficiary and programme records in line with GDPR requirements
- Produce reports and performance data for internal and external stakeholders
- Act as a key point of contact for beneficiaries, providing information, advice, and guidance
- Coordinate programme delivery, including vocational assessments and course preparation
- Deliver professional front-line support via phone, email, and other communication channels
- Conduct post-programme follow-up and track beneficiary progress
- Liaise with internal teams and external partners to ensure effective service delivery
- Support continuous improvement initiatives and identify efficiencies in processes
- Manage correspondence and contribute to the day-to-day operations of the team
Essential Qualifications and Knowledge
- A qualification in Business Administration, Finance, Accounting, or a related discipline (e.g. Level 2/3 NVQ or equivalent)
- Strong understanding of administrative systems and processes, ideally within a structured or contract-led environment
- Knowledge of data protection principles and GDPR requirements
- Understanding of information, advice and guidance (IAG) principles
- Good awareness of the Armed Forces community and the support available to veterans and their families
Essential Skills and Experience
- Proven experience in a similar administrative or coordination role
- Experience managing data, reporting, and maintaining accurate records
- Ability to manage a varied workload and prioritise effectively
- Strong IT and systems skills, including database management
- Excellent written and verbal communication skills
- Ability to work both independently and collaboratively within a team environment
Personal Attributes
- Highly organised with exceptional attention to detail
- Professional, confident, and approachable in all communications
- Empathetic and committed to supporting veterans and beneficiaries
- Proactive, adaptable, and solutions-focused
- Resilient and able to remain calm under pressure
- A strong team player with a positive and flexible approach to work
Our Values
We are committed to delivering services in line with our core values: Integrity ¦ Motivated ¦ People First ¦ Accountable ¦ Community ¦ Teamwork
The company Royal British Veterans Enterprise (RBVE) is a national charity that has been helping those in need for over 100 years, providing support to the Armed Forces community, those with disabilities and those who have found themselves unemployed. Each RBVE division offers a service to help veterans live an independent life with whatever support they require resulting in the successful delivery of a full-care pathway on-site to help veterans of any age or background from across the three services. We welcome applications from veterans and people with disabilities. At RBVE, we are proud to pay the Real Living Wage.
Royal British Veterans Enterprise (RBVE) – Lifeworks / MoDVA Team Coordinator in Aylesford employer: Confederation of Service Charities
Royal British Veterans Enterprise (RBVE) is an exceptional employer dedicated to supporting the Armed Forces community and providing meaningful employment opportunities. Located in Aylesford, Kent, our work culture prioritises integrity, teamwork, and a people-first approach, ensuring that employees feel valued and empowered. With a commitment to professional development and a focus on delivering high-quality services, RBVE offers a rewarding environment where you can make a real difference in the lives of veterans and their families.
Contact Details:
Confederation of Service Charities Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Royal British Veterans Enterprise (RBVE) – Lifeworks / MoDVA Team Coordinator in Aylesford
✨Tip Number 1
Network like a pro! Reach out to your connections, especially those in the veterans' community or related fields. Attend events and engage on social media to get your name out there and discover hidden job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand how your skills align with their mission, especially in supporting veterans. Practise common interview questions and be ready to share your experiences that showcase your organisational and communication skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and reinforces your commitment to helping veterans through the Lifeworks and MODVA programmes.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for passionate individuals who want to make a difference. Keep an eye on our job listings and submit your application directly to increase your chances of landing that dream role.
We think you need these skills to ace Royal British Veterans Enterprise (RBVE) – Lifeworks / MoDVA Team Coordinator in Aylesford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Lifeworks / MoDVA Team Coordinator role. Highlight your relevant experience in administration and coordination, and show us how your skills align with our mission to support veterans.
Showcase Your Organisational Skills:Since this role requires a highly organised individual, give us examples of how you've managed multiple tasks or projects in the past. We want to see your attention to detail and ability to prioritise effectively!
Communicate Clearly:Your written communication skills are key for this position. Make sure your application is clear, concise, and free from errors. This is your chance to demonstrate your professionalism and approachability right from the start!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen to be part of our team!
How to prepare for a job interview at Confederation of Service Charities
✨Know Your Programmes Inside Out
Before the interview, make sure you thoroughly understand the Lifeworks Programme and the MOD Vocational Assessment (MODVA) contract. Familiarise yourself with their objectives, key responsibilities, and how they support veterans. This knowledge will help you demonstrate your genuine interest and show that you're ready to contribute effectively.
✨Showcase Your Organisational Skills
As a Team Coordinator, being organised is crucial. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight your attention to detail and how you ensure compliance with processes, especially regarding GDPR and financial administration.
✨Communicate with Confidence
Since you'll be acting as a key point of contact for beneficiaries, practice your communication skills. Be ready to discuss how you would provide information, advice, and guidance. Use clear and concise language, and don’t hesitate to share your empathetic approach to supporting veterans and their families.
✨Demonstrate Your Team Spirit
RBVE values teamwork, so be prepared to discuss how you work collaboratively within a team. Share specific examples of how you've contributed to team success in previous roles, and express your enthusiasm for working in a multi-disciplinary environment. Show that you're adaptable and ready to support continuous improvement initiatives.
