At a Glance
- Tasks: Support Armed Forces members with housing advice and transitional assistance.
- Company: Join a groundbreaking project in partnership with Forces in Mind Trust and the National Lottery.
- Benefits: Flexible working hours and opportunities for professional development.
- Why this job: Make a real impact in the lives of service members and their families.
- Qualifications: 5 GCSEs or equivalent, experience with Armed Forces, and strong communication skills required.
- Other info: Work based at Catterick Garrison, with a focus on equality and diversity.
The predicted salary is between 30000 - 42000 £ per year.
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Armed Forces Outreach Service – Armed Forces Outreach Officer
In partnership with our funders the Forces in Mind Trust and the National Lottery, we are delighted to announce an exciting job opportunity as part of a new groundbreaking project.
Bringing together the regional housing partnership Armed Forces Outreach Service (AFOS) and the MOD, this new post will be based directly within Catterick Garrison to provide key housing advice and support to serving members of the Armed Forces Community and their family members as part of a partnership approach to improving transitional support.
We don’t require you to be a housing expert to apply for this job but we do require you to have time spent in the Armed Forces or have experience of working with those in the Armed Forces, demonstrating that you have an understanding of the current issues facing members of the Armed Force Community with knowledge on the re-settlement process.
The successful postholder will need to have 5 GCSE’s or equivalent at Grade 9-4/A-C (including Maths and English) or relevant demonstratable experience with evidence of continual professional development and a willingness to undertake additional training as required.
Due to the nature of the job, you will need to have Knowledge of Data Protection and Confidentiality and be able to demonstrate a good understanding of Equality and Diversity and the ability to evidence how this would be displayed in the workplace with experience of empathising with others.
The successful candidate will need to show that they have experience of maintaining accurate records and ICT skills including Microsoft Office Packages.
This role will require you to have experience of effective communication methods and be able to engage with various audiences with excellent organisational and time management experience are essential.
Working hours – 29.6 per week
Closing date – 13 August 2025
If you feel this is an opportunity you would be suitable for, we would love to hear from you.
Please contact Lisa McFadyen on 07857 663 434 should you have any queries or wish to discuss the role further.
In light of recent events in Afghanistan, please find information and support resources here
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Armed Forces Outreach Service – Armed Forces Outreach Officer employer: Confederation of Service Charities
Contact Detail:
Confederation of Service Charities Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Armed Forces Outreach Service – Armed Forces Outreach Officer
✨Tip Number 1
Make sure to highlight your experience with the Armed Forces community in your conversations. Whether it's through personal experience or professional interactions, showing that you understand their unique challenges will set you apart.
✨Tip Number 2
Familiarise yourself with the re-settlement process and current issues facing service members. This knowledge will not only help you in discussions but also demonstrate your commitment to supporting the community.
✨Tip Number 3
Prepare to discuss your understanding of Data Protection and Confidentiality. Being able to articulate how you would handle sensitive information will show that you take these responsibilities seriously.
✨Tip Number 4
Practice effective communication techniques. Since this role involves engaging with various audiences, being able to showcase your communication skills in a conversational setting will be crucial.
We think you need these skills to ace Armed Forces Outreach Service – Armed Forces Outreach Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Armed Forces Outreach Officer. Familiarise yourself with the key housing advice and support aspects mentioned in the job description.
Highlight Relevant Experience: In your application, emphasise any time spent in the Armed Forces or experience working with Armed Forces members. Clearly demonstrate your understanding of their current issues and the re-settlement process.
Showcase Your Skills: Make sure to highlight your ICT skills, particularly with Microsoft Office, as well as your communication and organisational abilities. Provide specific examples of how you've maintained accurate records and engaged with various audiences.
Address Equality and Diversity: Demonstrate your knowledge of Data Protection and Confidentiality, as well as your understanding of Equality and Diversity. Include examples of how you have applied these principles in previous roles.
How to prepare for a job interview at Confederation of Service Charities
✨Show Your Understanding of the Armed Forces Community
Make sure to highlight your experience in the Armed Forces or working with those who have served. Discuss specific challenges faced by the community and how you can relate to them, demonstrating your empathy and understanding.
✨Demonstrate Your Communication Skills
Prepare examples of how you've effectively communicated with diverse audiences in the past. This could include situations where you had to adapt your communication style to suit different individuals or groups.
✨Highlight Your Organisational Skills
Be ready to discuss your time management strategies and how you maintain accurate records. Provide examples of how you've successfully managed multiple tasks or projects simultaneously.
✨Knowledge of Data Protection and Equality
Familiarise yourself with data protection laws and equality principles. Be prepared to explain how you would ensure confidentiality and promote diversity in the workplace, using real-life examples from your experience.