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- Tasks: Serve guests with a smile, take orders, and keep the restaurant running smoothly.
- Company: Join Coney I-Lander, a fun and vibrant place to work in the food and beverage industry.
- Benefits: Enjoy flexible hours, a friendly team environment, and opportunities for growth.
- Why this job: Perfect for those who love interacting with people and want to gain valuable experience.
- Qualifications: No experience needed, just bring your positive attitude and reliable transport.
- Other info: Entry-level position with potential for advancement in a dynamic setting.
Positive, hardworking, dependable individual responsible for providing an excellent customer experience. Greets all Guests in a friendly manner and assists in maintaining the overall Guest flow of the restaurant. Prepares menu items according to company policies, procedures, programs, and performance standards. Rings up and collects payments for both dining room, to go and drive thru Guests.
Key Performance Elements/Essential Functions
- Takes guests orders in a friendly and efficient manner.
- Uses, maintains, and cleans all kitchen line equipment, plus preparation and storage areas.
- Cooks and prepares menu items according to guest request within company standards and following food safety and sanitation procedures.
- Handles incoming calls courteously and efficiently, following established guidelines.
- Performs other functions as time permits and as necessary including, helping at the cash register, running food to tables, bussing tables, inspecting restrooms and building exterior, etc.
- Has a good working knowledge of restaurant, e.g. hours of operation, directions to the restaurant, food & beverage menu selections, general restaurant information (credit cards accepted, check policies, take-out programs, etc.).
- Assists in the ongoing cleanliness and maintenance of all restaurant areas – reports any deficiencies to management.
- Responsible for maintenance of all menus, Point of Sale Merchandise, Promotional Materials and other such items that reside in the Restaurant area – report any deficiencies to management.
- Completes assigned cleaning projects.
- Maintains professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
Key Competencies/Characteristics
- Genuinely warm and polite.
- Able to remain positive and calm under stressful conditions.
- Dependable, trustworthy.
- Exhibits neat, clean and professional image at all times.
Education/Qualifications
- Has reliable transportation.
- Has or can get a food handler’s permit.
Crew Member Brookside employer: Coney I-Lander
Contact Detail:
Coney I-Lander Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crew Member Brookside
✨Tip Number 1
Familiarise yourself with the menu and services offered at Coney I-Lander. Knowing the ins and outs of what they serve will not only help you answer questions confidently but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock restaurant setting. This will help you become comfortable taking orders and interacting with guests, which is crucial for the Crew Member position.
✨Tip Number 3
Demonstrate your reliability by ensuring you have reliable transportation to and from work. Mentioning this during your interview can reassure employers of your dependability.
✨Tip Number 4
Showcase your ability to stay calm under pressure by sharing past experiences where you successfully managed stressful situations. This quality is essential in a fast-paced restaurant environment.
We think you need these skills to ace Crew Member Brookside
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and competencies required for the Crew Member position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Friendly Cover Letter: Write a cover letter that reflects your positive attitude and customer service skills. Mention specific examples of how you've provided excellent customer experiences in the past, as this is crucial for the role.
Highlight Relevant Experience: In your CV, emphasise any previous experience in food service or customer-facing roles. Include details about your ability to work under pressure, maintain cleanliness, and follow food safety procedures, as these are important aspects of the job.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are essential traits for a Crew Member.
How to prepare for a job interview at Coney I-Lander
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. A positive attitude can go a long way in the hospitality industry, so let your passion for providing excellent customer service shine through.
✨Know the Menu
Familiarise yourself with the menu items and any special offerings. Being able to discuss the food and drink options confidently will impress the interviewer and show that you are genuinely interested in the position.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Share examples of past experiences where you collaborated with others to achieve a common goal, as teamwork is essential in a fast-paced restaurant environment.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as how you would handle a difficult guest. Practising your responses will help you feel more confident and articulate during the interview.
