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For Companies At a Glance
- Tasks: Manage business applications and IT support, ensuring systems meet user needs.
- Company: Conexus MedStaff empowers healthcare professionals to thrive in their careers.
- Benefits: Enjoy a competitive salary, bonuses, hybrid work options, and a supportive culture.
- Why this job: Join a purpose-driven team making a real impact in healthcare and community wellbeing.
- Qualifications: 5+ years in business system support, with strong technical and communication skills required.
- Other info: We value diversity and provide equal opportunities for all applicants.
The predicted salary is between 36000 - 60000 £ per year.
Location: Skelmersdale, UK
Permanent, Full Time, Hybrid
Competitive Salary + bonus and benefits
About Conexus MedStaff
At Conexus MedStaff, we don’t just recruit healthcare professionals — we empower them to thrive. We are a dedicated healthcare recruitment and staffing agency, that supports international registered nurses, U.S. nursing graduates, and international medical technologists to turn their dreams of a healthcare career in the U.S. into reality. Our work changes lives — and strengthens communities. Whether it’s providing the support our candidates need to build successful, fulfilling careers or helping our clients deliver exceptional patient care, we’re all in. We lead with purpose, guided by a commitment to ethical practices, excellence in care, and a deep belief in the power of diversity to drive innovation.
Purpose of the role
The Business Systems Manager will manage the delivery and support of business applications, IT Infrastructure, and end-user computer support to the Conexus business. Working alongside the CISSO, the BSM will act as a partner to the business, collaborating with stakeholders to ensure the effective provision of IT support and optimizing the usage of business-critical applications, MSO365, and supporting IT infrastructure and EUC devices. This hands-on role bridges the gap between end-users and systems, ensuring our internal platforms meet the needs of all areas of the Conexus business.
- Act as a business partner to business stakeholders, understanding their needs and aligning systems accordingly
- Serve as the primary liaison between users and other technical teams and suppliers, translating requirements into system changes
- Provide effective support and maintenance for critical business systems and applications
- Provide effective systems administration, including user access, license, and asset management
- Work with MSP to ensure provision of IT infrastructure, EUC and MSO365 support to business users
- Provide hands-on technical support and troubleshooting for internal stakeholders as needed
- Lead the implementation of system patching, improvements and new functionality releases
- Oversee and manage relationships with third-party vendors and managed service providers
- Ensure successful integration of tools across front and back-office functions
- Support change management and training related to system updates and enhancements
- Provide regular reporting on the delivery and cost of IT and business system support services
What we’re looking for
- 5 + years of experience in delivering business and technical system support
- Proven experience in managing the provision of application support and administration, across front and back-office business systems (CRM, ERP, HR, Finance etc)
- Experienced in supporting both cloud (ideally MS Azure) and on-premise network, storage and server infrastructure
- Sound knowledge of MSO365 application suite, including MS Teams and Unified Communications tools
- Experience in supporting End User Compute (EUC) devices, operating systems and tooling (MS OS, Intune)
- Experience working as a business partner across both back and front office and cross-functional teams
- Ability to manage and coordinate third-party vendors and managed service providers effectively
- Solid technical skills and problem-solving abilities
- Knowledge of common ERP, HR and Finance applications and tooling
- Demonstrated capability to implement and drive system improvements
- Excellent communication and interpersonal skills
- Hands-on, proactive working style
- Good knowledge of ITIL service management principles and best practice, including good understanding of Incident, Problem, Change and Asset management
- Good understanding of IT security management processes and best practice (ISO27001 and CE+)
Conexus MedStaff provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Contact Detail:
Conexus MedStaff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business System Manager
✨Tip Number 1
Familiarise yourself with the specific business applications and IT infrastructure mentioned in the job description. Understanding how MSO365, CRM, ERP, and other systems work will give you an edge during discussions with the hiring team.
✨Tip Number 2
Network with current or former employees of Conexus MedStaff on platforms like LinkedIn. They can provide insights into the company culture and expectations for the Business Systems Manager role, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss your experience in managing third-party vendors and service providers. Highlight specific examples where you've successfully coordinated with external teams to enhance system performance or resolve issues.
✨Tip Number 4
Showcase your problem-solving skills by preparing examples of past challenges you've faced in IT support roles. Be ready to explain how you approached these situations and the outcomes, as this will demonstrate your hands-on experience.
We think you need these skills to ace Business System Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business and technical system support. Focus on your achievements in managing applications, IT infrastructure, and end-user support, particularly in healthcare or similar sectors.
Craft a Compelling Cover Letter: In your cover letter, express your passion for empowering healthcare professionals and how your skills align with Conexus MedStaff's mission. Mention specific examples of how you've successfully collaborated with stakeholders to optimise systems.
Highlight Technical Skills: Clearly outline your technical skills related to MSO365, cloud services, and any relevant ERP or HR systems. Provide examples of how you've implemented system improvements or managed vendor relationships effectively.
Showcase Communication Abilities: Since the role requires liaising between users and technical teams, emphasise your communication and interpersonal skills. Include instances where you've successfully translated user requirements into actionable system changes.
How to prepare for a job interview at Conexus MedStaff
✨Understand the Role
Make sure you have a clear understanding of the Business Systems Manager role. Familiarise yourself with the key responsibilities, such as managing IT infrastructure and supporting business applications. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Technical Skills
Be prepared to discuss your technical expertise, especially in areas like MSO365, cloud services, and end-user computing. Highlight specific examples of how you've successfully managed systems or resolved technical issues in previous roles.
✨Demonstrate Your Communication Skills
As a liaison between users and technical teams, strong communication is crucial. Prepare to share examples of how you've effectively communicated complex technical information to non-technical stakeholders, ensuring everyone is on the same page.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of past challenges you've faced in system management or user support, and be ready to explain how you approached these situations and what the outcomes were.
