PCN and Neighbourhood Transformation Lead in Wakefield

You are an experienced line manager, ideally from the healthcare sector. You understand the daily operational challenges of service delivery and you are an excellent problem solver. While reactiveness in such a fast-paced environment is vital, you are also adept in long-term planning, process design, and service implementation.

You have experience in employing project management methodologies leading to successful project delivery, monitoring, and evaluation of outcomes. Leading by example, you support your direct reports and peers to ensure excellent patient outcomes. You have a can-do attitude, whilst being acutely aware of your own limitations, knowing when to ask for help and support. Crucially, you have a desire to learn and continue to develop yourself, your direct reports, and the services we deliver. You will bring with you a network of local neighbourhood partners or be adept at making these links swiftly and with confidence.

Main duties of the job:

• Strong understanding of the NHS including its history, current landscape, and future direction with desirable knowledge of the Wakefield health and social care system and key partners.
• Leads project management and delivery of proactive integrated neighbourhood models across the PCN aligned to system priorities and outcomes.
• Establishes governance including planning, risk management, monitoring, and reporting to leadership and the board.
• Engages people with lived experience to inform service design and improvement and ensures patient safety is central to all work.
• Leads transformation projects such as the Community Frailty Team and represents the PCN at system meetings to build relationships and influence neighbourhood care.
• Maintains accurate confidential records including minutes, action, and decision logs.
• Works with multidisciplinary teams and ARRS staff to design, improve, and integrate high-quality services.
• Provides line management supervision and development to support effective delivery.
• Communicates clearly to ensure compliance with standards and legislation and supports staff to follow local policies.
• Promotes a culture of speaking up and maintains high standards of confidentiality and integrity.
• Demonstrates strong IT skills across Microsoft 365, AI-supported administration, SystmOne, and other systems with experience using digital tools to enhance and monitor services.

About us:

We are an established PCN in Wakefield, with excellent relationships with our member practices. We value our teams, providing opportunities for development in line with PCN objectives, and promote a culture of innovation and utilising digital solutions to enhance productivity, monitoring, and patient experience. With compassionate leadership and accountability, we make data-led decisions to provide high-quality patient care. Our 69,000+ patients are always front of mind whilst we support our member practices with additional roles, opportunities for working at scale, project management, and service design. Our teams engage in multiple workstreams that support the Neighbourhood working agenda, and we have multiple links with our wider neighbourhood partners. We have work to do to truly take advantage of our position at the forefront of Neighbourhood working in our area.

Job responsibilities:

Conexus CIC operate a robust Competency Framework linked to defined pay scales.

Person Specification:

• Management or professional qualification in a relevant subject or equivalent level of experience.
• Evidence of ongoing professional development and commitment to continuous learning.

Personal Qualities:

• A proactive, solution-focused approach to challenges and change.
• Resilient, adaptable, and comfortable working in a fast-paced and evolving environment.
• Strong team player with a collaborative and supportive style.
• Professional, approachable, and empathetic in working with diverse groups of people.
• High level of personal integrity, confidentiality, and professionalism.
• Self-motivated and able to manage own workload effectively.
• Creative and innovative thinker, open to new approaches to workforce and learning design.
• Evidence of personal leadership and role-modelling of organisational values.

Experience:

• Previous leadership experience within a healthcare or public sector environment.
• Experience of working collaboratively across organisations or systems to deliver service improvements.
• Experience of line management, supervision, or mentoring of staff.
• Demonstrable experience in using data to inform decision-making.
• Experience within NHS Primary Care, GP Federations, or Community Interest Companies.
• Experience in planning, designing, and delivering programmes of work or projects.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Full-time, Part-time, Job share, Flexible working.