Business Support Officer in Wakefield

Are you an organised, people-focused administrator who enjoys variety, teamwork and making things run smoothly behind the scenes? If so, this could be a brilliant next step for you. We are looking for a Business Support Officer to join our friendly and supportive Business Support team, providing high-quality administrative support across Primary Care Networks, GP practices and corporate services. This is a key role where no two days are the same, perfect for someone who thrives in a fast-paced, purpose-driven environment.

Main duties of the job

• You will be part of a wider team delivering essential business and administrative support across the organisation.
• From managing inboxes and updating records, to organising meetings, preparing documents and supporting recruitment, onboarding and training processes, you will help ensure services run efficiently and professionally.

This is a 12-month fixed-term role with a clear view to a permanent contract, offering stability, development and the chance to build a long-term career.

About us

Conexus Healthcare is a community interest company and is the federation for general practice in Wakefield.

Job responsibilities

• Providing comprehensive administrative and business support across multiple services.
• Managing emails, calls, records and databases accurately and efficiently.
• Preparing meeting papers, reports and standardised documentation.
• Organising meetings and events, including diary management and room bookings.
• Acting as a first point of contact, responding professionally and signposting queries.
• Supporting colleagues across the organisation and working flexibly as part of a team.

What we are looking for

• Experience in an administrative or business support role (healthcare or customer-focused environments welcome).
• Strong IT skills, including Microsoft Office and database systems.
• Excellent communication skills with a professional, customer-centred approach.
• Highly organised, reliable and able to manage competing priorities.
• A collaborative team player who acts with integrity and professionalism.

In return, we offer a genuinely attractive benefits package and a supportive working environment:

• 27 days annual leave plus bank holidays, rising with service.
• Flexible and hybrid working arrangements.
• Structured training and development opportunities.
• Laptop and mobile phone provided.
• Company sick pay and enhanced family leave (subject to service).
• A clear commitment to staff development and progression.

Your usual base will be Sandal Castle Medical Centre, with flexible hybrid working and travel across the Wakefield district as required. The post in the first instance will be a fixed term contract for a period of 12 months. However, subject to the continuing funding being available at the time the position is reviewed and the need for administrative work to be undertaken, the role is likely to become permanent. If there is no funding available and there is no suitable alternative employment after a period of 12 months then the contract will come to an end.

Person Specification

• Is able to demonstrate evidence that the role holder is able to meet the core competencies outlined in the above description.
• Experience of working successfully in a corporate administrative environment.
• Experience of clearly communicating with a range of stakeholders, with excellent writing, data entry/IT, Microsoft packages and presentation skills.
• Experience of creating high quality documentation for information and meetings.
• Experience of working with and improving administration systems and functions to support the delivery of high quality services.
• Experience of working positively and productively with colleagues and external stakeholders.

Qualifications

• Educated to NVQ level 3 in a relevant subject or equivalent qualification or proven relevant experience.
• Experience of working in a support role either in the health and social care sector or within a customer focused based organisation.

Attributes

• Recognises when the limits of own competence are exceeded and is able to identify how and from whom to seek support.
• Listens proactively and collaborates with colleagues and wider teams and is able to share learning from their experiences.
• Acts with integrity and professionalism at all times and is conscientious and committed to provide a high quality service.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,477 a year pro rata, dependent on skills and experience.