At a Glance
- Tasks: Manage recruitment processes and provide excellent customer service to candidates.
- Company: Conexia is a leading provider of payroll and HR solutions in the UK and Ireland.
- Benefits: Enjoy competitive salary, generous leave, health insurance, and volunteering days.
- Why this job: Join a trusted team that values innovation, inclusivity, and exceptional service.
- Qualifications: Customer service experience and proficiency in Microsoft Office are essential.
- Other info: Role based in Northern Ireland; CTC vetting required.
The predicted salary is between 24000 - 36000 Β£ per year.
You will be responsible for the delivery of a range of recruitment competitions for a large public sector client and other public bodies against service level targets and customer service standards.
Responsibilities
- Call handling and provision of inbound telephony service
- Provide response to applicant queries via email and telephone in accordance with relevant policies and procedures
- Professionally liaise and communicate with client and customers by telephone and email
- Provide full administrative support for client (at multiple sites across Northern Ireland) in the provision of interviews and assessment centres for candidates
- Enter, update and maintain information on the recruitment database; and issue relevant correspondence to candidates at each stage of the recruitment process
- Support the candidate on-boarding process through the processing of ID, qualification and security checks and the preparation and issuing of job offers
- Support the administration of recruitment campaigns through the preparation and management of relevant documentation at each stage
- Provide input and feedback to management relating to all resourcing matters
- Ensure administrative work is carried out in a timely and effective way to meet SLAβs
- Be proactive in identifying areas for improvement to processes and services
- Support line manager in their role as point of contact with client and customer.
- Other tasks may be assigned to the role over time based on business need within reason and following consultation with the post holder.
Skills and Qualifications
- Knowledge of Microsoft Word, Excel and Outlook
- Excellent organisational and time management skills with the ability to prioritise
Further Information
Some benefits of working for us:Hybrid/Remote options consideredCompetitive SalaryCompany matched pension schemeLife assurance23 days holiday rising to 25 after 2 years and 27 after 5 yearsOpportunity to purchase additional leave15 weeks fully paid maternity, adoption, and shared parental leave2 weeks paid paternity leaveCompany sick pay schemeOpportunity to take a paid day out of the office, volunteering for a charity close to your heartService awardsRecognition awardsHealth insuranceExternal training and professional academic financial support opportunitiesOn-site subsidised canteenLocked bicycle shelterOn-site showersAccess to 24-hour Employee Assistance programVoluntary benefits (available through salary sacrifice):Discounts on retail and socialising e.g. discounted gift cards/cashbackHealth and wellbeing e.g. dental insurance/health screeningTravel and technology e.g. Travel discounts at home/abroadSecurity RequirementsThis role will require you to undertake security vetting to CTC level, and as such all candidates must have been resident in the United Kingdom or Republic of Ireland for a minimum period of 3 years at point of application.Conexia is an Equal Opportunities EmployerAt Conexia, trust is at the heart of everything we do. We are proud to be an Equal Opportunities Employer, welcoming applications from all individuals regardless of age, disability, gender, race, religion, sexual orientation, or socio-economic background. We are committed to creating an inclusive environment where everyone can bring their authentic self to work and thrive. If you require us to consider any supportive measures during the recruitment process, please contact us at Careers@conexiahr.com.For more information, to raise any concerns or should you require any reasonable adjustments throughout the recruitment process during the application process, please contact careers@conexiahr.com.
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Resourcing Administrator employer: Conexia Limited
Contact Detail:
Conexia Limited Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Resourcing Administrator
β¨Tip Number 1
Familiarise yourself with the public sector recruitment process. Understanding how recruitment competitions work, especially in a public sector context, will give you an edge when discussing your experience and insights during interviews.
β¨Tip Number 2
Brush up on your customer service skills. Since this role involves handling applicant queries and liaising with clients, showcasing your ability to provide exceptional service can set you apart from other candidates.
β¨Tip Number 3
Highlight your organisational skills. Be prepared to discuss specific examples of how you've managed multiple tasks or projects simultaneously, as this role requires excellent time management and prioritisation abilities.
β¨Tip Number 4
Demonstrate your proactive approach to problem-solving. Think of instances where you've identified areas for improvement in processes or services, as this aligns with the expectations of the role and shows your initiative.
We think you need these skills to ace Resourcing Administrator
Some tips for your application π«‘
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with the role of Resourcing Administrator.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and administrative roles. Use bullet points for clarity and focus on achievements that demonstrate your organisational and time management skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples from your past experiences that showcase your ability to handle recruitment processes and provide excellent customer service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Conexia Limited
β¨Showcase Your Customer Service Skills
As a Resourcing Administrator, excellent customer service is key. Be prepared to share specific examples of how you've handled customer queries or resolved issues in the past. This will demonstrate your ability to communicate effectively and provide exceptional service.
β¨Familiarise Yourself with Recruitment Processes
Understanding the recruitment lifecycle is crucial for this role. Brush up on the stages of recruitment, from job postings to candidate onboarding. Being able to discuss these processes confidently will show that you're well-prepared and knowledgeable.
β¨Highlight Your Organisational Skills
This position requires strong organisational abilities. Prepare to discuss how you manage your time and prioritise tasks, especially when handling multiple responsibilities. Providing examples of how you've successfully managed deadlines will be beneficial.
β¨Demonstrate Your Tech Savviness
Since the role involves using Microsoft Word, Excel, and Outlook, be ready to talk about your proficiency with these tools. You might even want to mention any relevant experience with databases or data entry, as accuracy is essential in this position.