HR Advisor

Reporting to HR Manager Location The position will be based in central Belfast.
Find out if this opportunity is a good fit by reading all of the information that follows below.
Our office address is Beacon House, 27 Clarendon Road, Belfast, BT1 3BG.
About Us Our name might be new, but our teams are experts in their field.
Conexia (formerly Capita HR Solutions) are a leading provider of HR solutions across the whole employee lifecycle.
We empower organisations to streamline their admin, enhance employee engagement, and realise the full potential of their workforce.
Our driven and dedicated teams make sure we always deliver the best services and experiences for our clients.
We are open to learning and innovating to keep improving employee experiences and help our clients to adapt their workforces for the future.
We work together to exceed expectations and drive positive change in the HR landscape.
And when we succeed, we all share a sense of pride in what we accomplish.
Following our divestment from Capita PLC, throughout 2024 and 2025 we will continue our exciting journey of internal organisational development, becoming an independent business in our own right.
Overall Purpose of the Role.
To provide advice and guidance to client staff and line management on transactional HR issues including policies, procedures, and employee relations matters, by telephony, email, and post.
To undertake workplace investigations and to provide an HR service on a wide variety of HR related initiatives as required.
Key Responsibilities are: To provide advice and guidance on all HR related matters by telephony, email, and post, as and when required, and to ensure that all SLAs, including SSC wide SLAs are achieved.
To provideHR and Employee Relations case management services in accordance with relevant legislation, current client policies and procedures, Cases and Precedents databases and best practice.
To undertake workplace investigations on disciplinary, grievance and dignity at work complaints, to frame and agree Terms of Reference, and to agree and meet report submission dates.
To demonstrate sensitivity to the client and provide a proactive structured approach to all case investigation activities, through to the documentation and presentation of reports and case closure.
To seek and take direction fromclientHR where appropriate and follow case escalation procedures in accordance with any agreed protocol.
To contribute to the development of the Cases and Precedents databases as appropriate.
To regularly report on case workload progress to the relevant Manager and escalate service management issues as appropriate.
To be responsible for the quality and timeliness of case management support delivered in relation to Equal Opportunities, Discipline and Grievance, Employment Tribunals, Performance Management Appeals and complaints to external bodies, including but not limited to, background briefs, discovery, further particulars and any other support required to ensure service excellence.
To provide support and to lead when appropriate on a range of HR initiatives within the post holders sphere of knowledge and experience, to a variety of client organisations.
Supervise work of others as required.
To participatein training and mentoring activities, ongoing coaching, CPD and agreeing personal objectives.
Other tasks may be assigned to the role over time based on business need within HR Services and following consultation with the post holder.
Personnel Specification: Competencies: Managing Performance Team working Customer focus Effective Communication Respect for others Planning and organising Qualifications/ Professional Training Essential: Attained Level 5 Associate Membership of CIPD, However candidates with a minimum of 5 years relevant experience in HR Advisory may be considered with a minimum qualification of CIPD level 3.
Desirable: Educated to 3rd level in a relevant discipline e.g., Business Administration, Human Resource Management.
Skills and Experience Essential A minimum of 2 years experience in a HR advisory role.
Experience of providing professional HR advice and guidance on Employee Relations matters.
Demonstrable knowledge of employment law and best practice HR.
Practical and demonstrable experience of taking a lead in investigating cases covering discipline, dignity at work or grievances.
Desirable Tribunal and court experience Experience of collaborating with multiple clients, in Public, Private and Voluntary sectors of the economy.
Experience in the use of Integrated HR systems Staff supervision experience System records management Knowledge management systems Experience in Job Evaluation, Workplace Investigations, HR review / Auditing, Change Management and Organisational Design Experience of design and delivery of L&D initiatives Strategic HR experience Some benefits of working for us: Competitive Salary.
Company matched pension scheme.
Life assurance.
23 Days holiday rising to 25 after 2 years and 27 after 5 years.
Opportunity to purchase additional leave.
15 weeks fully paid maternity, adoption, and shared parental leave.
2 weeks paid paternity leave.
Generous Company sick pay scheme.
Opportunity to take a paid day out of the office, volunteering for a charity close to your heart.
Service awards.
Recognition awards.
External training and professional academic financial support opportunities.
On-site subsidised canteen.
Locked bicycle shelter.
On-site showers.
Access to 24-hour Employee Assistance program Voluntary benefits: discounts on retail and socialising e.g.
discounted gift cards/cashback.
Health and wellbeing e.g.
dental insurance/health screening.
Travel and technology e.g.
Travel discounts at home/abroad.
Peace of mind e.g.
Income protection/employee and partner critical illness cover.
Skills: telephony advice and guidance case management workplace investigations training and mentoring employment tribunals