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For Companies At a Glance
- Tasks: Deliver top-notch customer service through calls, emails, and web chat.
- Company: Leading service provider in the transportation sector.
- Benefits: Starting salary of £23,809.50, paid holidays, and various insurances.
- Why this job: Join a dynamic team with great growth opportunities and make a difference.
- Qualifications: Strong communication skills and a friendly attitude.
The predicted salary is between 23809 - 26500 £ per year.
A leading service provider is searching for a Customer Service Representative in Leeds. This full-time entry-level role includes delivering excellent customer service via calls, emails, and web chat for a busy transportation client.
Candidates should possess strong communication skills and a friendly demeanor.
The position offers a starting salary of £23,809.50 along with paid holidays and various insurances, and it comes with opportunities for growth.
Entry-Level Customer Service Advisor | Growth & Benefits in Leeds employer: Conduent
Contact Detail:
Conduent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Entry-Level Customer Service Advisor | Growth & Benefits in Leeds
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and services will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle difficult customers or tricky situations, as this will demonstrate your problem-solving skills during the interview.
✨Tip Number 3
Don’t underestimate the power of a friendly attitude! Being personable can set you apart from other candidates, so let your natural charm shine through in your conversations.
✨Tip Number 4
Apply through our website for the best chance at landing the job. We want to see your application and help you kickstart your career in customer service!
We think you need these skills to ace Entry-Level Customer Service Advisor | Growth & Benefits in Leeds
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about delivering excellent customer service, make sure your written application highlights your strong communication skills. Use clear and friendly language to reflect the kind of tone you'd use with customers.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the job description. Mention your interest in the transportation sector and how you can contribute to our team at StudySmarter.
Be Yourself: We want to see your personality shine through! Don’t be afraid to let your friendly demeanor come across in your writing. A warm and approachable tone can make a big difference in how we perceive your application.
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Conduent
✨Know the Company
Before your interview, take some time to research the service provider. Understand their values, mission, and the specific transportation client you'll be working with. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since strong communication skills are key for this position, practice answering common interview questions out loud. You can even role-play with a friend or family member. Focus on being clear, concise, and friendly—just like you would be with a customer.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific customer service scenarios. Think of examples from your past experiences, even if they’re not directly related to customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Show Enthusiasm for Growth
This role offers opportunities for growth, so express your eagerness to learn and develop within the company. Share any relevant skills or experiences that demonstrate your commitment to personal and professional development, and how you see yourself progressing in the role.
