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- Tasks: Deliver exceptional customer service via phone, email, and web chat.
- Company: Leading service provider in the transportation sector.
- Benefits: Starting salary of £23,809.50, paid holidays, and various insurances.
- Why this job: Join a friendly team and kickstart your career with growth opportunities.
- Qualifications: Strong communication skills and a friendly attitude.
The predicted salary is between 23809 - 33433 £ per year.
A leading service provider is looking for a Customer Service Representative in Leeds. The role involves delivering exceptional customer service through calls, emails, and web chat, supporting a busy transportation client. Candidates should show strong communication skills and a friendly demeanor. This full-time role offers a salary starting at £23,809.50 with associated benefits including paid holidays and various insurances. It’s an entry-level position with opportunities for growth.
Customer Service Advisor - Phone, Email & Webchat in Leeds employer: Conduent
Contact Detail:
Conduent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Phone, Email & Webchat in Leeds
✨Tip Number 1
Practice your communication skills! Since the role involves calls, emails, and web chat, try role-playing with a friend or family member. This will help you feel more confident and ready to impress during the interview.
✨Tip Number 2
Research the company and its services. Knowing what they do and how they operate will show that you're genuinely interested in the role. Plus, it’ll give you some great talking points during your interview!
✨Tip Number 3
Be prepared to showcase your friendly demeanor. Think of examples from your past experiences where you’ve provided excellent customer service. This will help you demonstrate that you’re the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Service Advisor - Phone, Email & Webchat in Leeds
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your friendly side shine through! We want to see your unique voice and how you connect with others, especially since this role is all about exceptional customer service.
Tailor Your Application: Make sure to customise your application for the Customer Service Advisor role. Highlight any relevant experience or skills that match what we're looking for, like strong communication skills and a knack for problem-solving.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Conduent
✨Know the Company
Before your interview, take some time to research the service provider. Understand their values, mission, and the specific transportation client you'll be supporting. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since this role involves interacting with customers via phone, email, and web chat, practice your communication skills. Try role-playing common customer scenarios with a friend or family member. Focus on being clear, friendly, and professional in your responses.
✨Prepare for Common Questions
Anticipate questions related to customer service, such as how you would handle a difficult customer or resolve a complaint. Prepare specific examples from your past experiences that demonstrate your problem-solving abilities and friendly demeanor.
✨Show Enthusiasm and Growth Mindset
As this is an entry-level position, employers are looking for candidates who are eager to learn and grow. During the interview, express your enthusiasm for the role and your willingness to develop your skills further. Highlight any relevant experiences that showcase your adaptability and eagerness to improve.
