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- Tasks: Lead a team to drive partner success and develop innovative strategies.
- Company: Fast-growing smart home automation business with a disruptive market presence.
- Benefits: £60K salary, 3-week onboarding in Austria, and ongoing training opportunities.
- Other info: Clear progression into senior leadership roles in a dynamic environment.
- Why this job: Shape a critical function and make a real impact in a scaling business.
- Qualifications: Proven leadership in Technical Account Management and strong technical background.
The predicted salary is between 60000 - 60000 £ per year.
Our client, a fast-growing and highly innovative smart home & building automation business, is looking for a Head of Partner Coach (Head of Technical Account Management) to lead and develop their UK partner enablement function. With revenues of £200M and a £1B growth target, this is a high-impact leader role within a company that is scaling rapidly and disrupting its market. This is a full-time, office-based role in Reading.
What you’ll be doing:
- Lead and develop a team of 4 Partner Coaches (Technical Account Managers) aligned to key verticals
- Own the strategy and performance of the partner success / enablement function
- Act as a player-coach, managing key partner relationships and leading by example
- Drive partner success across: Technical guidance & solution support, Project delivery oversight, Commercial enablement & growth, Relationship management
- Ensure partners are fully onboarded, trained, and continuously developed
- Support complex projects, escalations, and high-value opportunities
- Identify trends, gaps, and opportunities across the partner network
- Build scalable processes, frameworks, and best practices as the function grows
- Collaborate closely with Sales, Training, and Technical teams
What skills you’ll bring:
- Proven leadership experience in Technical Account Management, Customer Success or Partner / Channel Management
- Strong background in electrical, automation, or technical systems
- Ability to balance technical understanding with commercial awareness
- Experience working with or supporting partners, installers, or integrators
- Strong communication and stakeholder management skills
- Ability to bring structure in a fast-growth, evolving environment
- Comfortable operating with autonomy and ambiguity
What’s on offer:
- £60K salary + progression opportunities
- 3-week onboarding at a 5-star campus in Austria
- Ongoing technical, leadership, and product training
- Opportunity to shape and lead a critical function within a scaling business
- Clear progression into senior leadership roles
Head of Technical Account Management in Reading employer: Conduco Resourcing
Contact Detail:
Conduco Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Technical Account Management in Reading
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and maybe even a referral.
✨Tip Number 2
Prepare for the interview by researching the company’s recent projects and innovations. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with their needs, especially in Technical Account Management. Use specific examples to demonstrate your impact in previous roles.
✨Tip Number 4
Follow up after your interview with a thank-you note. It’s a simple gesture that shows your enthusiasm for the role and keeps you top of mind as they make their decision.
We think you need these skills to ace Head of Technical Account Management in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Head of Technical Account Management. Highlight your leadership experience and any relevant technical skills that align with the job description. We want to see how you can drive partner success!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this high-impact role. Share specific examples of how you've led teams or managed key partner relationships in the past.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use metrics and examples to demonstrate how you've driven growth or improved processes in previous roles. We love seeing tangible results!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Conduco Resourcing
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to smart home and building automation. Understand the latest trends and technologies in the industry, as well as the specific products and services the company offers. This will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led teams or projects in the past. Think about times when you acted as a player-coach, balancing hands-on support with strategic oversight. Be ready to discuss how you can apply these experiences to develop the partner enablement function effectively.
✨Understand Partner Relationships
Familiarise yourself with the dynamics of partner relationships in the technical account management space. Be prepared to discuss how you would approach onboarding, training, and supporting partners. Highlight any previous experience you have in managing similar relationships and driving partner success.
✨Embrace the Fast-Paced Environment
This role is in a rapidly growing company, so be ready to talk about how you thrive in fast-paced, evolving environments. Share examples of how you've adapted to change and brought structure to chaotic situations. This will show that you can handle the autonomy and ambiguity that comes with the territory.