At a Glance
- Tasks: Manage customer orders and coordinate between teams to ensure smooth operations.
- Company: Join a leading global engineering organisation with a focus on teamwork.
- Benefits: Enjoy a competitive salary, private healthcare, and early Friday finishes!
- Other info: Diverse and inclusive workplace with equal opportunities for all.
- Why this job: Be at the heart of the business, solving problems and making an impact.
- Qualifications: Experience in customer service and strong organisational skills required.
The predicted salary is between 30000 - 40000 € per year.
Are you someone who thrives in a fast-paced environment, loves solving problems, and enjoys working with both people and processes? We’re partnering with a leading global engineering organisation to find a Customer Service Specialist who will play a key role in keeping operations running smoothly, from order to delivery. You’ll be at the heart of the business, coordinating between customers, production, and internal teams to ensure everything lands exactly where it should, when it should!
What you'll be doing:
- Managing customer orders from start to finish
- Acting as the main point of contact for customers, providing updates and solutions
- Coordinating with production and purchasing teams to meet delivery timelines
- Handling order changes, returns, repairs, and escalations
- Creating and updating quotes, pricing, and customer data
- Using systems like SAP/CRM and Excel to track and manage workflows
- Proactively identifying issues and resolving them before they escalate
What we're looking for:
- Experience in customer service, sales support, or order processing, ideally within a manufacturing or engineering environment
- Strong organisational skills and attention to detail
- Confident communicator, both internally and externally
- Solid Excel skills is essential
Great benefits package on offer including a 12.30pm finish on a Friday, competitive salary, private healthcare and dental, life insurance and employee assistance programme!
Conduco Resourcing is committed to supporting diversity and inclusion in the workplace and will do everything we can to ensure that our candidates are presented with equal opportunities. If you have any questions regarding reasonable adjustments, please get in touch.
Customer Service Specialist employer: Conduco Resourcing
Join a leading global engineering organisation that values its employees and fosters a collaborative work culture. As a Customer Service Specialist, you'll benefit from a competitive salary, a comprehensive benefits package including private healthcare and a 12.30pm finish on Fridays, and ample opportunities for professional growth in a dynamic environment. This role places you at the heart of operations, ensuring your contributions are recognised and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! Be ready to explain why you're the perfect fit for the Customer Service Specialist role. Highlight your problem-solving skills and experience in managing customer orders – make it personal and engaging!
✨Tip Number 3
Show off your skills! If you’ve got experience with SAP/CRM or Excel, be sure to mention it in conversations. Bring examples of how you've used these tools to improve processes or solve issues in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage directly with us.
We think you need these skills to ace Customer Service Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Customer Service Specialist. Highlight your experience in customer service, sales support, or order processing, especially if it’s in a manufacturing or engineering environment. We want to see how your skills match what we’re looking for!
Show Off Your Communication Skills:As a Customer Service Specialist, you’ll be the main point of contact for customers. Use your application to demonstrate your confident communication style. Whether it’s through your cover letter or CV, let us know how you’ve effectively communicated with customers and internal teams in the past.
Highlight Your Organisational Skills:We’re after someone with strong organisational skills and attention to detail. In your application, give examples of how you’ve managed multiple tasks or projects simultaneously. This will show us that you can handle the fast-paced environment we thrive in!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and the amazing benefits we offer!
How to prepare for a job interview at Conduco Resourcing
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Service Specialist role. Familiarise yourself with the key responsibilities like managing orders and coordinating with teams. This will help you demonstrate how your experience aligns with what they’re looking for.
✨Showcase Your Problem-Solving Skills
Since the job involves solving problems and handling escalations, prepare examples from your past experiences where you successfully resolved issues. Be ready to discuss how you identified problems early and took proactive steps to prevent them from escalating.
✨Brush Up on Your Excel Skills
As solid Excel skills are essential for this role, make sure you’re comfortable with functions, formulas, and data management. If you can, practice using Excel to track workflows or create mock reports to show your familiarity during the interview.
✨Communicate Confidently
Being a confident communicator is key in this position. Practice articulating your thoughts clearly and concisely. You might want to do a mock interview with a friend or family member to get comfortable with discussing your experiences and answering questions.
