E-Commerce & Sales Support Executive
E-Commerce & Sales Support Executive

E-Commerce & Sales Support Executive

London Full-Time 28800 - 42000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Support e-commerce and sales by managing data, updating websites, and assisting the Sales Team.
  • Company: Join Condell Ltd, a dynamic builder's merchant with a leading e-commerce platform.
  • Benefits: Enjoy a hybrid work environment, 21 days holiday, and a discretionary bonus scheme.
  • Why this job: Kickstart your career in a supportive team that values your ideas and encourages growth.
  • Qualifications: Basic Excel skills and a willingness to learn e-commerce tools are essential.
  • Other info: This entry-level role is perfect for those eager to thrive in a fast-paced sales environment.

The predicted salary is between 28800 - 42000 ÂŁ per year.

This range is provided by Condell Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Condell Ltd

Recruitment Manager at Lords Group Trading

Are you ready to kickstart your career in e-commerce and sales support? We’re looking for an enthusiastic and detail-oriented E-Commerce & Sales Support Executive to join our growing team. This is an exciting opportunity to learn, develop, and gain hands-on experience across sales, data, and digital platforms in a fast-paced environment. Responsibilities will include:

Data & Reporting

  • Work with Excel to clean, manage, and prepare data for website and ERP updates (training provided on advanced tools)
  • Spot trends in sales and product performance, sharing insights with the Sales Team

Website & ERP Support

  • Keep the website up to date with new products, pricing, and content
  • Assist with syncing data between SAP Business One and Magento
  • Troubleshoot basic website or ERP issues and escalate where needed
  • Support the Sales Team with pricing, supplier lists, and customer queries via email, phone, and live chat
  • Monitor order fulfilment and chase abandoned cart sales to maximise online opportunities
  • Assist with product launches, ensuring copy, translations, and digital content are delivered on time

General Operations

  • Attend meetings on website and sales topics, contributing ideas and feedback
  • Provide first-line support for staff on website queries
  • Test and validate website updates to ensure accuracy

This is a fantastic opportunity to join a supportive, collaborative team where your ideas are valued, and your growth is encouraged. If you’re looking to develop your skills in e-commerce, ERP systems, and sales operations, this role offers the perfect platform.

Hours: 8am-5pm Monday-Friday

Holiday: 21 days per year plus Bank Holidays

Benefits: Discretionary bonus scheme

Requirements

  • Basic Excel skills (comfortable with spreadsheets, formulas, and data entry)
  • Willingness to learn e-commerce platforms, ERP systems, and digital tools (full training provided)
  • Excellent attention to detail and accuracy when working with data
  • A proactive, problem-solving mindset with strong organisational skills
  • Eligible to work in the UK
  • Most importantly: someone eager to learn, grow, and succeed in a fast-paced sales environment

Condell Building Supplies is a hybrid of a traditional builder’s merchant combined with an industry-leading nationwide ecommerce offering. We pride ourselves on selling premium building supplies at competitive prices and a specialist sourcing service that is second to none. Formed in 2006, Condell became part of the Lords Group of companies in 2021 which gives us our unique position as a challenger brand backed by plc strength. It’s an exciting time to join us.

Lords Group is an equal opportunity employer that recognises the importance of diversity and inclusion. Our workplace is for everyone! The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking. So, bring us your personal experience, your perspectives, and your background and come and join the Lords family.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Sales and Administrative

  • Industries

    Building Materials

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E-Commerce & Sales Support Executive employer: Condell Ltd

At Condell Ltd, we pride ourselves on fostering a supportive and collaborative work environment where your ideas are valued and your professional growth is encouraged. As part of the Lords Group, we offer a unique opportunity to develop your skills in e-commerce and sales support while enjoying competitive benefits, including a discretionary bonus scheme and 21 days of holiday plus bank holidays. Join us in our vibrant location and be part of a diverse team that thrives on innovation and inclusivity.
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Contact Detail:

Condell Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land E-Commerce & Sales Support Executive

✨Tip Number 1

Familiarise yourself with e-commerce platforms and ERP systems like SAP Business One and Magento. Even if you haven't used them before, showing a proactive interest in learning these tools can set you apart from other candidates.

✨Tip Number 2

Brush up on your Excel skills, especially with spreadsheets and data management. Being comfortable with data entry and basic formulas will demonstrate your readiness to handle the responsibilities of the role.

✨Tip Number 3

Prepare to discuss your problem-solving mindset during the interview. Think of examples where you've successfully tackled challenges, as this role requires a proactive approach to troubleshooting website and ERP issues.

✨Tip Number 4

Show enthusiasm for the building materials industry and the company's mission. Research Condell Ltd and be ready to share how your personal experiences and perspectives align with their values, especially regarding diversity and inclusion.

We think you need these skills to ace E-Commerce & Sales Support Executive

Basic Excel Skills
Data Management
Attention to Detail
Problem-Solving Skills
Organisational Skills
Communication Skills
Customer Service Skills
Familiarity with E-Commerce Platforms
Understanding of ERP Systems
Ability to Spot Trends in Data
Proactive Mindset
Team Collaboration
Adaptability to Fast-Paced Environments
Basic Troubleshooting Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the E-Commerce & Sales Support Executive role. Emphasise any experience with data management, customer support, or e-commerce platforms.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of the job description that excite you and how your background makes you a great fit.

Highlight Your Attention to Detail: Since the role requires excellent attention to detail, provide examples in your application where you've successfully managed data or completed tasks with precision. This will demonstrate your suitability for the position.

Show Willingness to Learn: Express your eagerness to learn about e-commerce platforms and ERP systems. Mention any relevant courses or self-study you've undertaken to show your proactive approach to personal development.

How to prepare for a job interview at Condell Ltd

✨Show Your Enthusiasm

Make sure to express your excitement about the role and the company. Highlight your eagerness to learn and grow in the e-commerce and sales support field, as this position is all about developing skills and gaining hands-on experience.

✨Demonstrate Attention to Detail

Since the role involves working with data and ensuring accuracy, be prepared to discuss examples from your past experiences where your attention to detail made a difference. This could be in previous jobs, school projects, or even personal tasks.

✨Familiarise Yourself with E-Commerce Tools

Although full training will be provided, showing that you have done some research on e-commerce platforms and ERP systems can set you apart. Mention any relevant tools you’ve used or are interested in learning about, like Magento or SAP Business One.

✨Prepare Questions for the Interviewers

Having thoughtful questions ready shows your interest in the role and the company. Ask about the team dynamics, opportunities for growth, or how success is measured in the position. This not only helps you gauge if the job is right for you but also demonstrates your proactive mindset.

E-Commerce & Sales Support Executive
Condell Ltd
Location: London

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