At a Glance
- Tasks: Be the friendly face of Condé Nast, welcoming visitors and managing front desk operations.
- Company: Join a global media powerhouse with iconic brands like Vogue and GQ.
- Benefits: Enjoy 25 days holiday, private healthcare, and a dog-friendly office.
- Other info: Opportunities for personal growth through extensive training and a supportive work environment.
- Why this job: Make a great first impression and be part of a creative, dynamic team.
- Qualifications: Previous receptionist experience and strong communication skills are a must.
The predicted salary is between 24000 - 36000 £ per year.
Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company’s portfolio includes many of the world’s most respected and influential media properties including Vogue, Vanity Fair, Glamour, Self, GQ, The New Yorker, Condé Nast Traveler/Traveller, Allure, AD, Bon Appétit and Wired, among others.# **Job Description**Location:London, GB Condé Nast is a global media company, home to iconic brands including , , , , , , , and , among many others. We are headquartered in New York and London and operate in 32 markets worldwide, with a footprint of more than 1 billion consumers across print, digital, video and social platforms.We value diversity of background, views and cultures. We celebrate people for their personal qualities, skills and contributions, recognising the power our brands have to influence and shape culture. \\*Please note, this role will require you to be in the office 5 days per week\\***The Role**We are looking for an organised, confident, and welcoming Receptionist to ensure the smooth running of our front desk.In this role, you will help create a positive first impression for everyone who walks through our doors - from visitors and clients to our own teams. You will keep reception running seamlessly and make sure our security procedures are followed at all times, working a shift pattern between 08:00 and 18:00.Reporting to the Facilities Manager, you will work alongside a second receptionist to deliver exceptional service, maintain an organised front-of-house, and embody the professionalism and creativity that define Condé Nast.* Greet all visitors and staff to Condé Nast warmly and efficiently* Answer the main switchboard telephone line – directing callers to the most appropriate person, taking concise messages and responding in a smooth and professional manner* Manage Office Space booking system* Add new staff to designated areas* Book desks for any non-UK/visiting staff* Manage meeting room bookings* Authorise Google Calendar meeting room bookings* Check with day cleaners and give instructions for the cleaning of rooms between meetings (where possible)* Assisting with event bookings and setting up (where possible)* Ensuring reception area is kept clean, tidy and in a good state of repair* Ensuring the breakout areas are always kept to a high standard* Delivery of magazines to the executives* Stock check of stationery hubs* Stock check of consumables (tea/coffee) and milk deliveries* Ordering of stationery, milk and consumables* Distribution of fruit to the cafe area* Cover for Facilities Manager when on annual leave or out of the office* Fire Marshal* Switchboard responsibilities* Management access control and access card creation. Updating the card and starters/leavers spreadsheets**About You:*** Previous Front of House or Receptionist experience* A friendly, approachable, and professional manner with a genuine passion for delivering excellent service* Strong communication skills, both written and verbal, with confidence using Google Suite and other office software* Reliable and consistently demonstrating attention to detail* The ability to stay calm and composed under pressure, handling multiple priorities with ease* Fire Marshal and/or First Aid training is an advantage (training can be provided if required)* A proactive, hands-on attitude, willing to support the wider team with day-to-day tasks and ad hoc duties* Comfortable with occasional heavy lifting and manual handling as part of maintaining a smooth front-of-house operation Please upload your CV and cover letter, which highlights why you\'d love to take on this role and why you\'re a great match for what we\'re looking for.We value the time and effort behind every application. All submissions are reviewed by a member of our talent team - we don’t use AI-assisted technology to review applications. * 25 days holiday (plus bank holidays) and extra days of annual leave if you move house or want to volunteer.* You’ll have access to a competitive pension scheme, Bupa Private Healthcare, Season ticket loans and eye tests.* We offer a range of tools to support your wellbeing, including core hours, 10 remote days (from home or a country with a Condé Nast office location), and access to our Employee Assistance Programme, corporate gym membership and cycle to work scheme.* We’re a dog-friendly office, plus you’ll enjoy discounts and magazine subscriptions, keeping you up to date with all things Condé Nast.* We encourage personal and professional growth through the Condé Nast Learning Hub, where you’ll find an extensive portfolio of learning courses and training available in local languages.* Our Employee Resource Groups provide a platform for employees to identify shared objectives, exchange ideas, and work on community priorities for our global workforce.Wenn Sie an dieser Gelegenheit interessiert sind, bewerben Sie sich bitte unten, und wir werden Ihre Bewerbung So bald wie möglich überprüfen. Sie können Ihren Lebenslauf jederzeit aktualisieren oder ein Anschreiben hochladen, indem Sie auf Ihr Kandidatenprofil zugreifen.***Condé Nast ist ein Arbeitgeber, der Chancengleichheit fördert. Wir bewerten qualifizierte Bewerber ohne Rücksicht auf Rasse, Hautfarbe, Religion, Geschlecht, sexuelle Orientierung, Geschlechtsidentität, nationale Herkunft, Behinderung, Veteranenstatus, Alter, Familienstand und andere gesetzlich geschützte Eigenschaften.***Condé Nast is a global media company home to iconic brands including Vogue, GQ, AD, Condé Nast Traveler, Vanity Fair, Wired, The New Yorker, Glamour, Allure, Bon Appétit, Self and many more. Headquartered in New York and London, the company produces award-winning journalism, content and entertainment for every platform today and operates in 32 markets worldwide including China, France, Germany, India, Italy, Japan, Mexico, Spain, the U.K. and U.S., and Taiwan.At Condé Nast we value diversity of background, views and cultures. We celebrate people for their personal qualities, their skills and contributions. And we recognize the power our brands have to influence and shape culture, catalyze action and help make our world a better place for all.For more information, please visit condenast.com and follow @CondeNast and @CondeNastCareer for Twitter and @condenastcareers for Instagram. #J-18808-Ljbffr
Receptionist in City of London employer: Conde Nast
Condé Nast is an exceptional employer, offering a vibrant work culture in the heart of London, where creativity and professionalism thrive. Employees enjoy generous benefits including 25 days of holiday, private healthcare, and opportunities for personal and professional growth through the Condé Nast Learning Hub. With a commitment to diversity and a dog-friendly office, Condé Nast fosters an inclusive environment that values each individual's contributions while providing a platform for meaningful engagement with iconic global brands.
Contact Details:
Conde Nast Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in City of London
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Conde Nast. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Conde Nast before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist in City of London
Front of House Experience
Receptionist Skills
Strong Communication Skills
Google Suite Proficiency
Attention to Detail
Customer Service Orientation
Ability to Handle Multiple Priorities
Calm Under Pressure
Proactive Attitude
Event Booking Assistance
Manual Handling Skills
Fire Marshal Training
First Aid Training
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Conde Nast:Your cover letter is your chance to shine! Tell us why you want to work at Conde Nast specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Conde Nast!
How to prepare for a job interview at Conde Nast
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
