Server & Storage Engineer III in London

Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company's portfolio includes many of the world's most respected and influential media properties including Vogue, Vanity Fair, Glamour, Self, GQ, The New Yorker, Condé Nast Traveler/Traveller, Allure, AD, Bon Appétit and Wired, among others.

Location: London, GB

Condé Nast thrives on collaboration, and our teams come together in the office four days a week (Monday - Thursday). We value diversity of background, views and cultures. We celebrate people for their personal qualities, skills and contributions, recognising the power our brands have to influence and shape culture.

This role will be part of the Server and Storage team which is responsible for effective and efficient delivery of all server and storage systems required to support the business and services across the enterprise. This individual will have solid technical infrastructure experience, strong communication skills and strong documentation skills.

As part of the Server and Storage team, the Engineer will work with technology colleagues, suppliers/vendors, and internal customers to ensure high quality solutions move into production and are managed effectively on an ongoing basis, delivering business value.

What will you be doing?

• Should have strong experience in Windows Server Administration.
• Installing, designing, implementing, deploying, upgrading, and administering Windows Server 2016/19/22/25 OS Upgrades.
• Experience of Linux installation, configuration and troubleshooting.
• Should have good experience of automation – PowerShell scripting.
• Experience with automation tools such as Ansible and Terraform, using GitHub as repository.
• Experience of implementing, managing and supporting Nutanix environments.
• Experience of supporting storage environments, ideally experience with Nutanix or other enterprise storage such as EMC, NetApp etc.
• Experience of managing backup and recovery tools, such as Veeam, Hycu and Netbackup.
• Experience of patch management and software deployment tools.
• Experience of managing hardware remotely using iLO.
• Monitoring tools such as Solarwinds, Datadog, Splunk.
• Ability to document and diagram a multitude architecture and IT processes using Google Docs or similar cloud tools such as Confluence, draw.io.
• Capable of handling the Severity 1 & 2 Incident and provide RCA information.
• Excellent troubleshooting skills on Windows, Nutanix and storage infrastructure and provide permanent fix.
• Knowledge in server hardening and policy compliance management.
• Strong working knowledge of ITIL Incident, Problem and Change Management.

The candidate must be a creative thinker who can investigate multiple paths in the hunt for root cause of an urgent issue, lead support of business‐critical outages, clear the path to resolution, and own the steps for prevention.

Who you are:

• 8-10 years' experience of Windows Server Administration, Troubleshooting.
• Must have hands‐on experience supporting clients who have an AWS at least 2-3 years.
• Must have experience of working in a Remote Infrastructure Management Company / Team at the level of L2/L3.
• Must have experience in working in an ITIL Ticket based Incident management environment.
• Bachelor's degree in Computer Science, Engineering or related technical degree.
• Must possess good time management, problem solving skills and communication skills.
• Nice to have certification in Nutanix and AWS.
• Microsoft Certifications MCSE, etc., and Windows Server Based Application Certifications required.
• Must excel working in team environment.

What benefits do we offer?

• 25 days holiday (plus bank holidays) and extra days of annual leave if you move house or want to volunteer.
• You’ll have access to a competitive pension scheme, Bupa Private Healthcare, Season ticket loans and eye tests.
• We offer a range of tools to support your wellbeing, including core hours, 10 remote days (from home or a country with a Condé Nast office location), access to our Employee Assistance Programme, corporate gym membership and cycle to work scheme.
• We’re a dog friendly office, plus you’ll enjoy discounts and magazine subscriptions, keeping you up to date with all things Condé Nast.
• We encourage personal and professional growth through the Condé Nast Learning Hub where you’ll find an extensive portfolio of learning courses and training, available in local languages.
• Our Employee Resource Groups provide a platform for employees to identify shared objectives, exchange ideas, and work on community priorities for our global workforce.

What happens next?

If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile. Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics.