Global Systems Operations Specialist
Global Systems Operations Specialist

Global Systems Operations Specialist

Full-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support global sales systems and enhance the AdBook Order Management System.
  • Company: Join Condé Nast, a leading media company with iconic brands like Vogue and GQ.
  • Benefits: Enjoy a full-time role in London with opportunities for growth and collaboration.
  • Why this job: Be part of a dynamic team shaping media operations across Europe and Asia.
  • Qualifications: Bachelor's degree and 2 years in media planning or ad operations required.
  • Other info: Fluency in additional languages is a plus; remote work options may be available.

The predicted salary is between 28800 - 48000 £ per year.

Join to apply for the Global Systems Operations Specialist role at Condé Nast.

Condé Nast is a global media company producing high-quality content with a reach of over 1 billion consumers across 32 territories through print, digital, video, and social platforms. Its portfolio includes renowned media properties such as Vogue, Vanity Fair, Glamour, Self, GQ, The New Yorker, Condé Nast Traveler, Allure, AD, Bon Appétit, and Wired.

Job Description

Location: London, GB

The primary purpose of the Global Systems Operations Specialist role is to support the Sr. Manager, Global Sales Systems, responsible for the vision and direction of AdBook, the Revenue Organization’s Order Management System (OMS), being rolled out globally. The team collaborates closely with technology and business stakeholders to develop impactful features and prepare new territories for onboarding.

This role is based in London and reports to the Sr. Manager, Global Sales Systems in New York City. It mainly supports Condé Nast’s European and Asian markets, with potential support for other markets. Key responsibilities include end-user support, reporting, gathering feedback, documenting requirements, testing new functionalities, training, and supporting new market launches.

Responsibilities

  • Provide end-user support and respond to tickets via ServiceNow
  • Create and deliver reports to the business
  • Collect feedback and identify improvement opportunities
  • Assist in gathering and documenting business requirements
  • Participate in feature refinement sessions
  • Test and verify new functionalities
  • Train users on new and existing features
  • Maintain training documentation
  • Create and distribute release notes
  • Liaise with technology teams and vendors
  • Support roadmap initiatives and new market launches
  • Maintain the AdBook product catalog including various advertising formats
  • Stay updated on new AdBook functionalities and suggest improvements

Knowledge, Experience, Skills

  • Bachelor’s degree
  • At least 2 years of experience in media planning, ad operations, or related fields
  • Excellent communication, problem-solving, and attention to detail
  • Experience supporting stakeholders and cross-functional collaboration
  • Hands-on experience with AdBook (or similar OMS), Salesforce, and GAM is preferred
  • Intermediate skills in Excel and Google Suite
  • Experience in agile environments is a plus
  • Fluency in French, Spanish, Italian, or German is a plus

Interested candidates are encouraged to apply. You can update your resume or upload a cover letter anytime via your candidate profile.

Condé Nast is an equal opportunity employer, evaluating applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status, or other protected characteristics.

Additional Details

  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Information Technology
  • Industry: Media Production

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Global Systems Operations Specialist employer: Condé Nast

Condé Nast is an exceptional employer, offering a dynamic work environment in the heart of London, where creativity meets technology. Employees benefit from a collaborative culture that fosters professional growth through training and development opportunities, while being part of a prestigious global media company known for its iconic brands. With a commitment to diversity and inclusion, Condé Nast ensures that every team member's voice is heard, making it a truly rewarding place to build a career.
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Contact Detail:

Condé Nast Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Global Systems Operations Specialist

✨Tip Number 1

Familiarise yourself with AdBook and similar Order Management Systems. Understanding how these systems work will give you a significant edge during interviews, as you'll be able to discuss your hands-on experience and how it relates to the role.

✨Tip Number 2

Brush up on your communication skills, especially in a cross-functional context. Since this role involves liaising with various stakeholders, being able to articulate your thoughts clearly and effectively will be crucial.

✨Tip Number 3

If you speak any additional languages like French, Spanish, Italian, or German, make sure to highlight this in conversations. It can set you apart from other candidates and show your ability to support diverse markets.

✨Tip Number 4

Stay updated on the latest trends in media production and advertising operations. Being knowledgeable about industry developments will not only help you in interviews but also demonstrate your genuine interest in the field.

We think you need these skills to ace Global Systems Operations Specialist

End-User Support
ServiceNow
Reporting Skills
Feedback Collection
Business Requirements Documentation
Feature Refinement
Testing and Verification
User Training
Training Documentation Maintenance
Release Notes Creation
Cross-Functional Collaboration
AdBook Order Management System
Salesforce
Google Suite
Excel
Agile Methodologies
Attention to Detail
Problem-Solving Skills
Excellent Communication Skills
Fluency in French, Spanish, Italian, or German

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in media planning, ad operations, or related fields. Emphasise any hands-on experience with Order Management Systems like AdBook, Salesforce, or GAM.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as communication, problem-solving, and attention to detail.

Showcase Language Skills: If you speak French, Spanish, Italian, or German, be sure to mention this in your application. Highlighting language proficiency can set you apart from other candidates.

Highlight Collaboration Experience: Since the role involves cross-functional collaboration, provide examples of past experiences where you successfully worked with different teams or stakeholders to achieve a common goal.

How to prepare for a job interview at Condé Nast

✨Know Your Systems

Familiarise yourself with AdBook and other Order Management Systems. Be prepared to discuss your experience with these tools, as well as any relevant software like Salesforce and GAM.

✨Showcase Your Communication Skills

As the role involves liaising with various stakeholders, demonstrate your excellent communication skills. Prepare examples of how you've effectively communicated in past roles, especially in cross-functional teams.

✨Highlight Problem-Solving Abilities

Be ready to discuss specific instances where you've identified problems and implemented solutions. This will showcase your problem-solving skills, which are crucial for this position.

✨Prepare for Technical Questions

Expect questions related to reporting, gathering feedback, and testing functionalities. Brush up on your technical knowledge and be ready to explain how you would approach these tasks in the role.

Global Systems Operations Specialist
Condé Nast
C
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