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For Companies At a Glance
- Tasks: Support the Global Sales Systems Manager with user support, system maintenance, and product catalog management.
- Company: Join Condé Nast, a leading global media company with iconic brands like Vogue and GQ.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration across international markets.
- Why this job: Be part of a creative team impacting millions through high-quality content and innovative digital solutions.
- Qualifications: 2+ years in media planning or ad operations; strong communication and problem-solving skills required.
- Other info: Fluency in additional languages and experience with Salesforce or AdBook is a plus.
The predicted salary is between 36000 - 60000 £ per year.
Condé Nast is a global media company producing high-quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video, and social platforms. The company\’s portfolio includes many of the world\’s most respected media properties, such as Vogue, Vanity Fair, Glamour, Self, GQ, The New Yorker, Condé Nast Traveler/Traveller, Allure, AD, Bon Appétit, and Wired.
Job Description
Location:
London, GB
Condé Nast is a global media company, home to iconic brands including Vogue, GQ, Glamour, AD, Vanity Fair, and Wired. Our award-winning content reaches 84 million consumers in print, 367 million in digital, and 379 million across social platforms, generating over 1 billion video views monthly.
Headquartered in London and New York, we operate in 31 markets worldwide, including China, France, Germany, India, Italy, Japan, Mexico & Latin America, Spain, Taiwan, the U.K., and the U.S., with local license partners globally.
Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status, or other legally protected characteristics.
The Role
The primary purpose of the Global Systems Operations Specialist role is to support the Manager, Global Sales Systems, who manages the order management system, AdBook, used by the Revenue Organization within Condé Nast.
This includes providing end-user support for AdBook, executing requests to enhance or modify AdBook, supporting the management of the product catalog, and assisting with daily system maintenance, including user management and troubleshooting.
This role reports to the Manager, Global Sales Systems, and supports Condé Nast\’s US and European markets, including the UK, Spain, Italy, France, and Germany.
What will you be doing?
- User support and ticket response via ServiceNow
- Testing and verifying new functionalities
- Creating and distributing release notes
- Anticipating internal user needs
- Creating and delivering reports
- Documenting requirements
- Delivering training on functionalities
- Maintaining training documentation
- Gathering user feedback for improvements
- Liaising with technology vendors
- Participating in feature refinement sessions
- Executing roadmap initiatives
- Supporting the development of the AdBook product catalog
- Supporting new market launches
Who you are:
- Minimum 2+ years of experience in media planning, ad operations, or related fields
- Effective communication, problem-solving, and attention to detail
- Understanding of digital advertising operations
- Ability to coordinate cross-functional tasks
- Intermediate Excel skills
- Experience with Salesforce, AdBook (or similar OMS), and GAM is a plus
- Fluency in French, Spanish, Italian, or German is a plus
- Bachelor\’s degree
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Global Systems Operations Specialist employer: CONDÉ NAST
Contact Detail:
CONDÉ NAST Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Systems Operations Specialist
✨Tip Number 1
Familiarise yourself with the AdBook system and its functionalities. Understanding how it operates will not only help you in interviews but also demonstrate your proactive approach to learning about the tools you'll be using.
✨Tip Number 2
Brush up on your communication skills, especially in a cross-functional environment. Being able to articulate your thoughts clearly and collaborate effectively with different teams is crucial for this role.
✨Tip Number 3
If you have experience with Salesforce or similar order management systems, be ready to discuss specific examples of how you've used these tools to improve processes or solve problems in your previous roles.
✨Tip Number 4
Consider brushing up on your language skills if you speak French, Spanish, Italian, or German. Highlighting your fluency can set you apart from other candidates and show your ability to support Condé Nast's diverse markets.
We think you need these skills to ace Global Systems Operations Specialist
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Global Systems Operations Specialist role. Tailor your application to highlight relevant experience in media planning, ad operations, or related fields.
Highlight Relevant Experience: In your CV and cover letter, emphasise your 2+ years of experience in media planning or ad operations. Include specific examples of how you've provided user support, managed systems, or coordinated cross-functional tasks.
Showcase Technical Skills: Mention your proficiency in tools like Salesforce, AdBook, and Excel. If you have experience with digital advertising operations, be sure to include that as well. This will demonstrate your capability to handle the technical aspects of the role.
Personalise Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for working with Condé Nast. Mention any language skills you possess, especially if you are fluent in French, Spanish, Italian, or German, as this could set you apart from other candidates.
How to prepare for a job interview at CONDÉ NAST
✨Know Your Systems
Familiarise yourself with order management systems like AdBook and Salesforce. Be prepared to discuss your experience with these tools, as well as any troubleshooting you've done in the past.
✨Showcase Your Communication Skills
As a Global Systems Operations Specialist, effective communication is key. Prepare examples of how you've successfully communicated complex information to non-technical users or collaborated with cross-functional teams.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've identified issues and implemented solutions, especially in media planning or ad operations. Highlight your attention to detail and how it has helped you in previous roles.
✨Research Condé Nast's Brands
Understand the portfolio of brands under Condé Nast and their target audiences. This knowledge will help you align your answers with the company's goals and demonstrate your genuine interest in the role.
