At a Glance
- Tasks: Provide IT support, troubleshoot issues, and manage hardware/software deployment.
- Company: Join a leading tech company with 40 years of expertise in embedded computing.
- Benefits: Enjoy 25 days holiday, profit share, private health insurance, and a generous pension scheme.
- Other info: Diverse and inclusive team culture with training to enhance your skills.
- Why this job: Kickstart your IT career in a dynamic environment with growth opportunities.
- Qualifications: Enthusiasm for IT, understanding of Windows systems, and good interpersonal skills.
The predicted salary is between 28000 - 35000 € per year.
We’re building something powerful. Let’s build it together. We’re proud to be experts in what we do and are looking for more people to join our brilliant team.
The Role
As an IT Support Technician you will be working as part of a small team where you can expect to be involved in a wide range of tasks in a rapidly evolving environment. As part of this role, you will receive training to help you grow and develop your skillsets to help with your success in the role. Overall, this is an exciting opportunity for someone who is looking for a dynamic role with multifaceted activities!
What will I be doing?
- First-line and second-line support. Responding to and resolving IT support issues both remotely and in person.
- Provisioning and deployment of hardware and software.
- Administration of user accounts both on-premises and in the cloud.
- Maintaining backup infrastructure both on-premises and in the cloud.
- Maintaining physical network infrastructure.
- Assisting in the documentation of IT processes.
- Assisting in the deployment of new software systems and servers.
What do I need to bring with me?
Essential:
- Enthusiasm for IT and technology.
- An understanding of Windows operating systems.
- An understanding of network infrastructure.
- An understanding of Windows servers.
- Good knowledge of computer hardware.
- Good Office skills: Outlook, Word, Excel, Teams.
- Strong interpersonal skills.
- Willingness to travel twice a month to our Theale, Reading office.
Desirable:
- Knowledge of the operation of Windows domains.
- IT Security including Cyber Essentials Plus.
- Knowledge of Microsoft 365 cloud environments.
- Some understanding of Linux operating systems.
- Understanding of the concepts of virtualization and containerization.
Qualifications:
- IT qualification is desirable – at least A-Level or equivalent.
Benefits for working at Concurrent:
- 25 days holidays + bank holidays and holiday purchase scheme.
- Annual profit share bonus.
- Cycle to work, Home & Tech and car salary sacrifice schemes.
- Death in service benefit & income protection.
- Employee assistance programme and virtual GP. YuLife wellbeing app.
- Generous company pension scheme with up to 10% employer contribution.
- Private Health Insurance through Bupa.
Equal Opportunity Statement: We are an equal opportunity employer and believe in the power of a diverse, inclusive team. We welcome all applications from all suitably qualified people, regardless of race, sex, disability, religion / belief, sexual orientation or age. Please let us know if you require anything which would enable your success throughout our interview process.
Security Clearance: Please be aware that certain roles working for Concurrent will be subject to security and export control restrictions. These specific roles are therefore subject to candidates being able to meet BPSS level pre-employment screening criteria.
GDPR: By applying for this position, you acknowledge that your personal data will be processed in accordance with Concurrent's Data Protection Policy. We will use your information solely for recruitment purposes and will not share it with third parties without your consent. Your data will be stored securely and retained only as long as necessary for the recruitment process. You have the right to access, rectify, or delete your personal data at any time. For more information on how we handle your data, please refer to our Privacy Policy.
IT Support Technician in Colchester employer: Concurrent
At Concurrent, we pride ourselves on fostering a dynamic and inclusive work environment where IT Support Technicians can thrive. With a strong emphasis on employee growth through comprehensive training and a generous benefits package, including 25 days of holiday, private health insurance, and a robust pension scheme, we ensure our team members are well-supported both personally and professionally. Join us in Theale, Reading, where you will be part of a collaborative team dedicated to delivering high-performance solutions across various industries.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Technician in Colchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend tech meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its projects, especially in embedded computing. Be ready to discuss how your skills can contribute to their dynamic environment.
✨Tip Number 3
Show off your enthusiasm for IT! During interviews, share your passion for technology and any personal projects you've worked on. It’s all about demonstrating that you’re eager to learn and grow.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our brilliant team!
We think you need these skills to ace IT Support Technician in Colchester
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for IT and technology shine through. We want to see that you're excited about the role and ready to tackle challenges head-on!
Tailor Your CV:Make sure your CV highlights relevant skills and experiences that match the job description. We love seeing how your background aligns with what we’re looking for, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This helps us understand your qualifications quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Concurrent
✨Know Your Tech Basics
Make sure you brush up on your understanding of Windows operating systems and network infrastructure. Being able to discuss these topics confidently will show that you're ready for the technical challenges of the role.
✨Show Enthusiasm
Let your passion for IT and technology shine through during the interview. Share examples of projects or experiences that sparked your interest in the field, as this can set you apart from other candidates.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific IT support scenarios. Think about past experiences where you've resolved issues, and be ready to explain your thought process and the steps you took to find a solution.
✨Ask Insightful Questions
Prepare some thoughtful questions about the team dynamics, training opportunities, and the technologies they use. This not only shows your interest in the role but also helps you gauge if it's the right fit for you.
