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For Companies At a Glance
- Tasks: Provide IT support, resolve issues, and manage hardware/software deployment.
- Company: Join a leading tech company with 40 years of expertise in embedded computing.
- Benefits: 25 days holiday, profit share bonus, and flexible working options.
- Other info: Exciting role with training and travel opportunities to our Reading office.
- Why this job: Kickstart your IT career in a dynamic environment with growth opportunities.
- Qualifications: Enthusiasm for IT, understanding of Windows systems, and good interpersonal skills.
The predicted salary is between 25000 - 35000 £ per year.
We’re building something powerful. Let’s build it together. We've delivered high-performance embedded computing solutions for four decades across industries including defence, telecoms, and aerospace. We’re proud to be experts in what we do and are looking for more people to join our brilliant team.
The Role
As an IT Support Technician you will be working as part of a small team where you can expect to be involved in a wide range of tasks in a rapidly evolving environment. As part of this role, you will receive training to help you grow and develop your skillsets to help with your success in the role. Overall, this is an exciting opportunity for someone who is looking for a dynamic role with multifaceted activities.
What will I be doing?
- First-line and second-line support.
- Responding to and resolving IT support issues both remotely and in person.
- Provisioning and deployment of hardware and software.
- Administration of user accounts both on-premises and in the cloud.
- Maintaining backup infrastructure both on-premises and in the cloud.
- Maintaining physical network infrastructure.
- Assisting in the documentation of IT processes.
- Assisting in the deployment of new software systems and servers.
What do I need to bring with me?
Essential
- Enthusiasm for IT and technology.
- Understanding of Windows operating systems.
- Understanding of network infrastructure.
- Understanding of Windows servers.
- Good knowledge of computer hardware.
- Good Office skills: Outlook, Word, Excel, Teams.
- Strong interpersonal skills.
- Willingness to travel twice a month to our Theale, Reading office.
Desirable
- Knowledge of the operation of Windows domains.
- IT Security including Cyber Essentials Plus.
- Knowledge of Microsoft 365 cloud environments.
- Some understanding of Linux operating systems.
- Understanding of the concepts of virtualization and containerization.
Qualifications
IT qualification is desirable – at least A-Level or equivalent.
Benefits for working at Concurrent
- 25 days holidays + bank holidays and holiday purchase scheme.
- Annual profit share bonus.
- Cycle to work, Home.
IT Support Technician in Essex employer: Concurrent Technologies Plc
Contact Detail:
Concurrent Technologies Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician in Essex
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend tech meetups, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or any projects you’ve worked on, bring them along to interviews. We love seeing practical examples of your IT prowess, so don’t be shy about sharing your achievements.
✨Tip Number 3
Prepare for those tricky questions! Brush up on common IT support scenarios and how you’d handle them. We want to see your problem-solving skills in action, so think through your responses before the big day.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate individuals ready to join our dynamic team.
We think you need these skills to ace IT Support Technician in Essex
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for IT and technology shine through in your application. We want to see that you're excited about the role and ready to tackle challenges head-on!
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that match the job description. We’re looking for specific knowledge in Windows operating systems and network infrastructure, so don’t hold back!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for our team. Share your journey in IT and how you can contribute to our dynamic environment. Keep it personal and engaging!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our brilliant team!
How to prepare for a job interview at Concurrent Technologies Plc
✨Know Your Tech Basics
Make sure you brush up on your understanding of Windows operating systems and network infrastructure. Be ready to discuss your experience with hardware and software provisioning, as well as any relevant IT support issues you've resolved in the past.
✨Show Your Enthusiasm
Let your passion for IT and technology shine through during the interview. Share examples of projects or experiences that sparked your interest in the field, and express your eagerness to learn and grow within the role.
✨Prepare for Practical Scenarios
Expect to face some practical questions or scenarios related to first-line and second-line support. Think about how you would approach resolving common IT issues, and be ready to explain your thought process clearly.
✨Highlight Your Interpersonal Skills
As an IT Support Technician, strong interpersonal skills are key. Be prepared to discuss how you've effectively communicated with users in the past, especially when dealing with technical issues. Show that you can be patient and clear when explaining solutions.