At a Glance
- Tasks: Support vulnerable customers with complex needs in achieving independence and stability.
- Company: Join a dedicated team making a real difference in the community.
- Benefits: Enjoy great benefits, including competitive pay and opportunities for personal growth.
- Other info: Full-time role with potential for early closure due to high application volume.
- Why this job: Empower others while developing your skills in a rewarding environment.
- Qualifications: GCSE English and maths, experience with complex needs, and strong communication skills.
The predicted salary is between 29970 - 36483 £ per year.
As a Floating Support Officer, you will work with the Floating Support Team to deliver high quality support to our customers who are vulnerable and/or have complex needs, living in all tenures within Stoke on Trent.
The role will provide support in offering resettlement and sustainment support throughout the city.
What you’ll do
- Complete inductions, risk assessments, and co-produce personalised, person-centred support plans.
- Deliver ongoing support across tenancy sustainment, resettlement, finances, health, and move-on goals.
- Signpost and advocate for access to services, addressing barriers related to mental health, substance use, and offending.
- Work collaboratively with multi-agency partners and support networks to achieve positive outcomes.
- Empower customers to manage tenancies, maximise income, address debts, and successfully move into independent housing.
Who you are
- A good level of education including GCSE English and maths, or equivalent.
- Demonstrable experience of working in a similar sector or transferable skills.
- Experience of working with customers with complex needs.
- Excellent communication skills.
- Experience in completing forms and applications for benefits and grants.
- Ability to work under pressure and manage multiple tasks and demands.
- Full UK Driving License with own vehicle for work purposes.
- DBS check.
We may close this vacancy early if we receive a high volume of applications.
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INDLOW
Floating Support Officer employer: Concrete
As a Floating Support Officer with us, you'll be part of a dedicated team committed to making a real difference in the lives of vulnerable individuals in Stoke on Trent. We pride ourselves on fostering a supportive work culture that values collaboration and personal growth, offering comprehensive training and development opportunities to enhance your skills. Enjoy competitive benefits and the unique satisfaction of empowering customers towards independent living while working in a community-focused environment.
