Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Oversee operations of a large site, ensuring top-notch customer service and safety standards.
- Company: Niche Managing Agent focused on employee development and customer satisfaction.
- Benefits: Career growth opportunities and a supportive work environment.
- Why this job: Make a real impact on tenant experience in a flagship site.
- Qualifications: Experience managing large sites and knowledge of health and safety regulations.
- Other info: Engage with tenants daily and collaborate with service partners for a seamless experience.
The predicted salary is between 42000 - 60000 £ per year.
My client, a niche Managing Agent, is looking for a Senior Building Manager to oversee operations of a site in excess of 220,000 sq ft. Key that you are customer focused. You will be required to put in all process procedures for the site and have an ABM and Engineering Manager you will work alongside.
You will have previous experience in looking after a site of a similar scale as well as exposure to setting and managing service charge budgets, overseeing health and safety on site; therefore, an IOSH or NEBOSH qualification is essential, driving ESG initiatives and overseeing fit-out works.
As well as management of service partners on site, you will be required to engage with the end users (tenants) on a daily basis. It is imperative that clear lines of communication are forged, whether written or verbal, in order to operate this flagship site. The level of service delivery is very much focused on the tenant experience and partnering with service partners to create a one team ethos, so being customer centric is vital to this role.
There is an opportunity to get involved in other developments should the opportunity present itself. This is an organisation that invests in their employees and ensures their careers develop too.
Senior Building Manager - West London- Trophy Asset - Customer Focused employer: Concrete Consulting
Contact Detail:
Concrete Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Building Manager - West London- Trophy Asset - Customer Focused
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management sector and let them know you're on the hunt for a Senior Building Manager role. You never know who might have the inside scoop on opportunities that aren't advertised.
✨Tip Number 2
Prepare for interviews by brushing up on your customer service skills. Since this role is all about being 'customer focused', think of examples from your past experiences where you went above and beyond for tenants or clients. Show them you’re the perfect fit!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website at StudySmarter and see if there are roles that excite you. Tailor your approach to highlight how you can enhance tenant experience and drive ESG initiatives.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
We think you need these skills to ace Senior Building Manager - West London- Trophy Asset - Customer Focused
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Building Manager role. Highlight your experience with large sites, customer focus, and any relevant qualifications like IOSH or NEBOSH. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can enhance the tenant experience. Remember, we love a good story, so make it engaging and personal.
Showcase Your Communication Skills: Since clear communication is key for this position, ensure your written application reflects your ability to convey information effectively. We appreciate concise and well-structured writing that demonstrates your professionalism.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can check out more about us and what we stand for while you're there!
How to prepare for a job interview at Concrete Consulting
✨Know Your Customer Focus
Since the role is heavily customer-focused, make sure you can articulate your understanding of tenant experience. Prepare examples of how you've enhanced customer satisfaction in previous roles, especially in managing large sites.
✨Showcase Your Technical Knowledge
Brush up on your knowledge of health and safety regulations, particularly IOSH or NEBOSH standards. Be ready to discuss how you've implemented these in past positions, as well as your experience with service charge budgets and ESG initiatives.
✨Communicate Clearly
Effective communication is key for this role. Practice explaining complex processes in simple terms, and be prepared to demonstrate how you've fostered clear lines of communication with both tenants and service partners in your previous roles.
✨Emphasise Team Collaboration
This position requires a 'one team ethos'. Think of examples where you've successfully collaborated with colleagues or service partners to achieve a common goal. Highlight your ability to work alongside an ABM and Engineering Manager to create a cohesive working environment.
