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- Tasks: Lead operations for a flagship property site, ensuring top-notch tenant experience.
- Company: Reputable Property Company focused on employee development and career growth.
- Benefits: Competitive salary, career advancement opportunities, and a supportive work environment.
- Why this job: Make a real impact in property management while enhancing tenant satisfaction.
- Qualifications: Experience managing large sites, with IOSH or NEBOSH certifications essential.
- Other info: Join a dynamic team that values communication and collaboration.
The predicted salary is between 43200 - 72000 £ per year.
My client, a notable Property Company, is looking for a Senior Operations Manager. Key responsibilities include strategically delivering on the firm's objectives for a vast site, primarily comprised of land (brown field) with some buildings.
You will have previous experience managing a site of a similar scale and leading an on-site team. Exposure to overseeing service charge budgets, rent collection, and health and safety on site is essential; therefore, an IOSH or NEBOSH qualification is required.
Engaging with specialist contractors, organising and authorising works, and managing strategic service partners on site are also part of the role. It is imperative to forge clear lines of communication, both written and verbal, to operate this flagship site effectively.
The level of service delivery is focused on the tenant experience, and partnering with service partners to create a 'one team ethos' with a customer-centric approach is vital to this role.
This organisation invests in their employees and ensures their careers develop as well.
To apply for this role, please email your CV to Hari Prakash by clicking on the 'apply' button.
Operations Director / Customer Director / Estates Director - London - Estate employer: Concrete Consulting
Contact Detail:
Concrete Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director / Customer Director / Estates Director - London - Estate
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management sector and let them know you're on the hunt for an Operations Director role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company thoroughly. Understand their values, recent projects, and challenges they face. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! Since this role emphasises clear communication with tenants and service partners, consider doing mock interviews with friends or family to refine how you present your experience and ideas.
✨Tip Number 4
Don't forget to apply through our website! It’s a great way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Operations Director / Customer Director / Estates Director - London - Estate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Operations Director. Highlight your experience with large sites, service charge budgets, and health and safety management. We want to see how your skills align with the job description!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your strategic delivery experience and how you can enhance tenant experiences. We love a good story!
Showcase Communication Skills: Since clear communication is key for this role, make sure to demonstrate your written communication skills in your application. Whether it’s through your CV or cover letter, we want to see how you can forge those important lines of communication.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can check out more about us while you’re there!
How to prepare for a job interview at Concrete Consulting
✨Know Your Site Inside Out
Before the interview, make sure you thoroughly research the site you'll be managing. Understand its history, current operations, and any challenges it faces. This will not only show your genuine interest but also help you discuss how you can strategically deliver on the firm's objectives.
✨Highlight Your Experience with Budgets
Since overseeing service charge budgets and rent collection is crucial for this role, prepare specific examples from your past experience. Be ready to discuss how you've successfully managed budgets and what strategies you implemented to ensure financial efficiency.
✨Emphasise Communication Skills
Given the importance of forging clear lines of communication, think of instances where your communication skills made a difference. Whether it was engaging with tenants or coordinating with contractors, be prepared to share how you fostered a 'one team ethos' and enhanced the tenant experience.
✨Showcase Your Health and Safety Knowledge
With health and safety being a key aspect of the role, brush up on your IOSH or NEBOSH knowledge. Be ready to discuss how you've implemented safety protocols in previous roles and how you plan to maintain high standards on-site.
