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For Companies At a Glance
- Tasks: Manage day-to-day operations of a large site and engage with tenants.
- Company: Reputable Property Company with a focus on community and collaboration.
- Benefits: Career growth opportunities, competitive salary, and a dynamic work environment.
- Why this job: Lead exciting projects and make a real difference in tenant experiences.
- Qualifications: Experience managing large sites and knowledge of health and safety regulations.
- Other info: Join a supportive team and explore various developments within the organisation.
The predicted salary is between 48000 - 72000 £ per year.
My client, a notable Property Company/Managing Agent, is looking for a Building Manager/Operations Manager – Soft Services to oversee operations of a 450,000 sq ft site. You will work closely with a wider team that includes the General Manager and Engineering Manager.
Responsibilities
- Operate day‑to‑day management of a large site and its tenant community.
- Engage with end users (tenants) and foster clear communication, both written and verbal.
- Mobilise new service partners, coordinate customer engagement, and activate space for events and tenant activities.
- Set and manage service charge budgets and liaise with finance teams.
- Ensure health and safety compliance by overseeing safety policies and procedures.
- Utilise the building app and other digital tools to maintain tenant engagement.
Qualifications
- Previous experience managing a site of similar scale.
- Knowledge of service charge budgeting and financial oversight.
- Expertise in health and safety, with IOSH or NEBOSH certification required.
- Strong interpersonal skills and a customer‑centric mindset.
Additional Information
This position offers opportunities to work on other developments within the organisation and supports career growth and development.
Soft Services Manager/ Operations Manager - Trophy Asset -Central London- Managing Agent in City of London employer: Concrete Consulting
Contact Detail:
Concrete Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Soft Services Manager/ Operations Manager - Trophy Asset -Central London- Managing Agent in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management sector and let them know you're on the hunt for a Soft Services Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Familiarise yourself with their operations and values, so you can show how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Show off your soft skills! As a Soft Services Manager, strong interpersonal skills are key. During interviews, share examples of how you've successfully engaged with tenants and managed teams. This will highlight your customer-centric mindset and ability to foster communication.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, applying directly can sometimes give you an edge over other candidates. So, get your application in and let’s get you that job!
We think you need these skills to ace Soft Services Manager/ Operations Manager - Trophy Asset -Central London- Managing Agent in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Soft Services Manager role. Highlight your experience managing large sites and any relevant certifications like IOSH or NEBOSH. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your customer-centric mindset and how you’ve successfully engaged with tenants in the past. Let us know why you’re excited about joining our team!
Showcase Your Communication Skills: Since clear communication is key in this role, make sure your application reflects that. Use concise language and structure your documents well. We appreciate a good flow, so keep it professional yet approachable!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Concrete Consulting
✨Know Your Site Inside Out
Before the interview, make sure you research the specific site you'll be managing. Understand its layout, tenant demographics, and any recent developments. This will show your potential employer that you're proactive and genuinely interested in the role.
✨Master the Numbers
Brush up on your service charge budgeting skills. Be prepared to discuss how you've managed budgets in the past and how you would approach financial oversight for a large site. Having concrete examples ready will demonstrate your expertise and confidence.
✨Health and Safety Savvy
Since health and safety compliance is crucial, ensure you can talk about your experience with safety policies and procedures. Highlight any relevant certifications like IOSH or NEBOSH, and be ready to discuss how you've implemented safety measures in previous roles.
✨Engage with Communication
Strong interpersonal skills are key for this role. Think of examples where you've successfully engaged with tenants or stakeholders. Practice articulating how you foster clear communication and build relationships, as this will resonate well with the interviewers.
