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- Tasks: Oversee operations of a flagship site, ensuring top-notch tenant experience and service delivery.
- Company: Niche Managing Agent focused on employee development and customer-centric service.
- Benefits: Career growth opportunities, supportive environment, and involvement in exciting projects.
- Why this job: Make a real impact in a dynamic role while enhancing tenant satisfaction.
- Qualifications: Experience managing large sites, strong communication skills, and IOSH/NEBOSH certifications.
- Other info: Engage with tenants daily and drive ESG initiatives in a collaborative team.
The predicted salary is between 36000 - 60000 ÂŁ per year.
My client, a niche Managing Agent, is looking for a Building Manager to oversee operations of a site in excess of 250,000 sq ft. It is key that you are "customer focused". You will be required to implement all process procedures for the site and have an Assistant Building Manager (ABM) that will report to you.
You will have previous experience in managing a site of a similar scale, as well as exposure to setting and managing service charge budgets and overseeing health and safety on site. Therefore, an IOSH or NEBOSH qualification is essential, along with driving ESG initiatives and overseeing fit-out works.
As well as managing service partners on site, you will be required to engage with the end users (tenants) on a daily basis. It is imperative that clear lines of communication are forged, whether written or verbal, in order to operate this flagship site. The level of service delivery is very much focused on the tenant experience and partnering with service partners to create a 'one team ethos', so being “customer centric” is vital to this role.
There is an opportunity to get involved in other developments should the opportunity present itself. This is an organisation that invests in their employees and ensures their careers develop too.
Building Manager - City of London - Trophy Asset employer: Concrete Consulting
Contact Detail:
Concrete Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Building Manager - City of London - Trophy Asset
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management sector and let them know you're on the hunt for a Building Manager role. You never know who might have the inside scoop on opportunities that aren't advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Since this role is all about being customer-focused, think of examples from your past experience where you’ve gone above and beyond for tenants or clients. Show them you’re the perfect fit!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Check out our website for more job openings and resources. We’re all about helping you land that dream job, so take advantage of everything we offer to boost your chances of success!
We think you need these skills to ace Building Manager - City of London - Trophy Asset
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Building Manager role. Highlight your experience with large sites, service charge budgets, and health and safety management. We want to see how your skills align with what we're looking for!
Showcase Customer Focus: Since being 'customer focused' is key for this role, include examples of how you've enhanced tenant experiences in previous positions. We love seeing how you’ve built relationships and communicated effectively with tenants.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that gets straight to the heart of your qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you can find more info about us and the role there, which can help you tailor your application even further.
How to prepare for a job interview at Concrete Consulting
✨Know Your Site Inside Out
Before the interview, make sure you thoroughly understand the site you'll be managing. Familiarise yourself with its layout, key features, and any ongoing projects. This will not only show your commitment but also help you discuss how you can enhance the tenant experience.
✨Highlight Your Customer-Centric Approach
Since being 'customer focused' is crucial for this role, prepare examples of how you've successfully engaged with tenants in the past. Think about specific situations where you improved service delivery or resolved issues effectively, showcasing your ability to foster strong relationships.
✨Demonstrate Your Budget Management Skills
Be ready to discuss your experience with setting and managing service charge budgets. Bring along examples of how you've optimised costs while maintaining high service standards. This will reassure them that you can handle the financial aspects of the role competently.
✨Showcase Your Health and Safety Knowledge
With health and safety being a key responsibility, ensure you mention your IOSH or NEBOSH qualifications. Prepare to discuss how you've implemented health and safety protocols in previous roles, as well as any initiatives you've led to promote a safe working environment.