At a Glance
- Tasks: Engage with customers, generate leads, and support the sales lifecycle.
- Company: Join Concorde Technology Group, a leading IT Cloud & Managed Services Provider in the UK.
- Benefits: Enjoy competitive salary, commission, pension scheme, and tailored training opportunities.
- Other info: Experience fun events, birthdays off, and a supportive work culture focused on growth.
- Why this job: Be part of a growing team, develop your skills, and make an impact in the IT sector.
- Qualifications: Must have a driving licence, sales knowledge, and excellent relationship skills.
The predicted salary is between 28800 - 43200 € per year.
Overview
Concorde Technology Group are one of the UK’s most successful independent IT Cloud & Managed Services Providers. With over 2500 customers throughout the UK, this is an opportunity to join a successful company at the right time, ahead of further growth, and to be instrumental in guiding and developing technical excellence within your sales team environment.
Responsibilities
- Proactively generate own leads within your territory; most business will come from your own activity.
- Proactively follow up on leads generated by our marketing campaigns to supplement your own activity.
- Exhibit excellent customer‑facing skills.
- Provide management information to your Line Manager.
- Prepare quotations and bid response documentation.
- Own the end‑to‑end process around the delivery of products & services to Concorde Technology Group customers.
- Increase the scope of products and services taken by Concorde Technology Group customers.
- Ensure the highest levels of customer satisfaction through professional engagement at all times and at all levels within the customer.
- Adhere to all Concorde Technology Group processes and procedures, particularly ISO 9001 and ISO 27001 accreditation.
- Maintain a high level of knowledge around the products and services offered by Concorde Technology Group.
- Maintain a high level of knowledge of the general IT marketplace and the specific marketplace within which the named customer operates.
- Keep up‑to‑date records of all activities with regard to the named customers, including completion of customer records on the Concorde Technology Group internal CRM sales tool.
Qualifications
The successful candidate will have an understanding of the IT market and a strong interest in sales, preferably in the IT sector.
- Driving licence and use of a car for work.
- Instinctive sales knowledge.
- Excellent relationship skills.
- Entrepreneurial mindset.
- Winning spirit.
Benefits
- Industry‑matching salary.
- Commission scheme.
- Pension scheme.
- A tailored professional and personal ongoing development plan.
- Up to 10 days of training per annum, relevant to your position.
- Participation in regular events and activities outside of work, for charity or just for fun.
- Birthdays off as a paid holiday.
- Referral scheme for bringing superstars to the business.
A career at Concorde means allowing you to shape your future. We will provide you with all the tools and support you need to be successful, including the latest in system automation technology, weekly campaigns, holidays, prizes, and team incentives.
How to Apply
Please send your CV together with details of salary expectation. If you’re seeking an exciting and challenging role where you can use your skills and learn new ones, whilst influencing the success of a growing business, apply now and one of our Internal Recruiters will contact you to discuss your experience and skill set.
Further information on Concorde Technology Group can be found at www.tctg.co.uk.
Equal Opportunities
Concorde Technology Group is an equal opportunities employer and welcomes applications from all sectors of the community.
Customer Relationship Executive (IT Industry) in Ossett employer: Concorde Technology Group
Concorde Technology Group is an exceptional employer, offering a dynamic work environment where you can thrive as a Customer Relationship Executive in the IT industry. With a strong commitment to employee development through tailored training programmes and a supportive culture, we empower our team members to excel and shape their careers. Enjoy competitive salaries, a commission scheme, and unique perks like birthdays off and engaging team activities, all while being part of a rapidly growing company that values innovation and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Relationship Executive (IT Industry) in Ossett
✨Tip Number 1
Familiarise yourself with the latest trends in the IT market. Understanding current technologies and services will not only help you in conversations but also demonstrate your genuine interest in the industry during interviews.
✨Tip Number 2
Network with professionals in the IT sector. Attend industry events or join online forums to connect with others. This can lead to valuable insights and potential referrals that could help you land the job.
✨Tip Number 3
Prepare to discuss your proactive lead generation strategies. Think of examples from your past experiences where you've successfully identified and pursued new business opportunities, as this is a key aspect of the role.
✨Tip Number 4
Showcase your relationship-building skills. Be ready to share specific instances where you've successfully managed customer relationships, as this will highlight your suitability for the Customer Relationship Executive position.
We think you need these skills to ace Customer Relationship Executive (IT Industry) in Ossett
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities and requirements of the Customer Relationship Executive position. Tailor your application to highlight relevant experience in sales and customer relationship management.
Craft a Compelling CV:Your CV should clearly showcase your experience in sales, particularly in the IT sector. Highlight any achievements, such as lead generation or customer satisfaction metrics, that demonstrate your capability in driving sales and building relationships.
Write a Strong Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Concorde Technology Group and how your skills align with their needs, especially your understanding of the IT market.
Follow Application Instructions:Ensure you follow all application instructions carefully. Include your salary expectations and any other requested information. Double-check for typos and ensure your documents are formatted correctly before submitting through our website.
How to prepare for a job interview at Concorde Technology Group
✨Research the Company
Before your interview, take some time to learn about Concorde Technology Group. Understand their services, values, and recent developments in the IT market. This knowledge will help you tailor your responses and show genuine interest.
✨Demonstrate Your Sales Skills
Be prepared to discuss your previous sales experiences, even if they are limited. Highlight any proactive lead generation or customer relationship management you've done. Use specific examples to illustrate your skills and successes.
✨Show Enthusiasm for IT
Express your passion for the IT industry and your eagerness to learn. Discuss any relevant knowledge you have about current trends or technologies. This will demonstrate that you're not just looking for a job, but are genuinely interested in contributing to the field.
✨Prepare Questions
Have a few thoughtful questions ready to ask your interviewer. This could be about the company culture, training opportunities, or how success is measured in the role. Asking questions shows that you are engaged and serious about the position.
