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- Tasks: Engage with prospective members and guide them through joining our private GP practice.
- Company: Concierge Medical is a doctor-led private GP practice known for personalised healthcare since 2013.
- Benefits: Enjoy a clear commission structure, a supportive team culture, and the chance to shape UK healthcare.
- Why this job: Be part of a respected practice that values trust, empathy, and exceptional patient care.
- Qualifications: Experience in sales or customer service, excellent communication skills, and a passion for healthcare.
- Other info: This is an entry-level, full-time role based in Wellesbourne.
The predicted salary is between 28800 - 42000 £ per year.
2 days ago Be among the first 25 applicants
Join a Practice That’s Redefining Primary Care
Concierge Medical is a doctor-led private GP practice supporting thousands of patients across the Cotswolds, Warwickshire, Oxfordshire, and beyond. Since 2013, we’ve built a reputation for delivering exceptional, highly personalised medical care – the kind of care people say feels like “having a doctor in the family.”
As our practice continues to grow, we’re looking for a driven and personable Membership Sales Manager to join our team at our Wellesbourne office and help more individuals and families discover a new kind of healthcare.
The Role
As Membership Sales Manager, you’ll be the first point of contact for prospective members. You’ll be at the intersection of sales and customer service, engaging with inbound enquiries, following up warm leads, and guiding people through the decision to join our practice.
This isn’t cold calling or transactional sales – it’s about building trust, understanding people’s needs, and helping them feel confident in choosing the right GP care for them and their loved ones.
You’ll work closely with our membership team, directors, and marketing department to ensure our services are presented clearly, ethically, and in line with the exceptional reputation we’ve worked hard to earn.
Key Responsibilities
- Responding to inbound enquiries from individuals, families, and businesses.
- Conducting follow-up calls and emails to guide prospective members.
- Scheduling consultations and maintaining accurate records in our CRM (HubSpot).
- Meeting and exceeding monthly membership and conversion targets.
- Supporting marketing campaigns and events by helping convert interest into action.
- Taking proactive actions to ensure member satisfaction.
- Representing Concierge Medical with warmth, integrity, and discretion at all times.
What We’re Looking For
- Proven experience in a sales, customer service, or account management role.
- Outstanding communication skills – confident, clear, and empathetic.
- Highly organised with strong attention to detail.
- Comfortable working in a fast-paced, dynamic environment.
- A genuine interest in private healthcare and patient-centred services.
- Based locally, with reliable access to our Wellesbourne office (CV35 9RB).
Why Join Concierge Medical?
- A respected, doctor-led business with an established reputation for excellence.
- Clear commission structure with no cap – earn based on your results.
- A team culture focused on professionalism, warmth, and doing things properly.
- A chance to be part of the future of UK healthcare.
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Membership Sales Manager employer: Concierge Medical Practice
Contact Detail:
Concierge Medical Practice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Sales Manager
✨Tip Number 1
Familiarise yourself with Concierge Medical's values and services. Understanding their approach to patient care will help you connect with prospective members and demonstrate your genuine interest in their healthcare model.
✨Tip Number 2
Practice your communication skills, focusing on empathy and clarity. As a Membership Sales Manager, you'll need to build trust quickly, so being able to convey warmth and understanding is crucial.
✨Tip Number 3
Network within the local community and healthcare sector. Building relationships with local businesses and individuals can provide valuable leads and insights into what potential members are looking for in a GP practice.
✨Tip Number 4
Get comfortable with CRM tools like HubSpot. Being organised and efficient in managing inquiries and follow-ups will set you apart as a candidate who can handle the fast-paced environment of the role.
We think you need these skills to ace Membership Sales Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Membership Sales Manager. Highlight your relevant experience in sales and customer service, and how it aligns with the role's focus on building trust and understanding client needs.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the job description. Emphasise your communication skills, organisational abilities, and any experience in healthcare or customer-focused roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for private healthcare and your understanding of patient-centred services. Use specific examples from your past experiences to demonstrate how you can contribute to the practice's reputation for exceptional care.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are clear and professional. A polished application reflects your attention to detail and commitment to quality.
How to prepare for a job interview at Concierge Medical Practice
✨Understand the Company Culture
Before your interview, take some time to research Concierge Medical's values and culture. This will help you align your answers with what they stand for, showing that you're a good fit for their team.
✨Showcase Your Communication Skills
As a Membership Sales Manager, outstanding communication is key. Prepare examples of how you've effectively communicated with clients in the past, especially in building trust and understanding their needs.
✨Prepare for Role-Specific Questions
Expect questions related to sales and customer service. Be ready to discuss your experience in these areas, particularly how you've handled inbound enquiries and followed up with leads.
✨Demonstrate Your Interest in Healthcare
Express your genuine interest in private healthcare and patient-centred services during the interview. This will show that you're not just looking for any job, but are truly passionate about contributing to their mission.
