At a Glance
- Tasks: Lead and manage a vibrant pop-up shop while supporting volunteers and maximising income.
- Company: Join Concern Worldwide, a dynamic charity focused on ending extreme poverty.
- Benefits: Enjoy 25 days annual leave, flexible hours, and a supportive work environment.
- Other info: Great opportunity for personal growth and to shape the future of charity retail.
- Why this job: Be part of an exciting community initiative that makes a real difference.
- Qualifications: Experience in retail or customer service and strong leadership skills are essential.
The predicted salary is between 25907 - 28786 € per year.
About the role: To manage all aspects of the Derry Castle Street Pop Up Shop, including leading and supporting volunteers, maximising income generation and ensuring an excellent customer and donor experience. As this is a newly established pop-up shop, the post holder will play a key role in setting up, developing and embedding the shop within the local community during its first year of operation. This includes building volunteer capacity, developing donation streams, establishing effective shop systems and contributing to the evaluation of the pop-up model to inform future retail development. The post holder will act as an ambassador for Concern Worldwide, ensuring the shop becomes a welcoming, sustainable and successful community retail space that supports Concern's mission and raises awareness of its work and campaigns.
About You:
- ESSENTIAL Experience
- Experience working in a retail or customer facing environment.
- Experience supporting the setup, development or growth of a retail, community or social enterprise initiative.
- Experience organising priorities and working effectively within a fast-paced operational environment.
- Experience supervising or coordinating people within a retail, hospitality, charity or customer-focused environment.
- Experience supporting the day to day running of a shop, store or customer focused operation.
- Experience contributing to sales performance, income generation or achievement of target.
- Demonstrated ability to take initiative and work independently within a busy operational environment.
Applications are welcomed from candidates with experience in retail, hospitality, community projects, social enterprise or other customer focused environments who can demonstrate transferable skills and motivation to succeed in charity retail.
- Knowledge and Skills
- Strong interpersonal and communication skills with the ability to engage confidently with colleagues, volunteers, donors and customers.
- Organised and proactive approach with the ability to manage competing priorities.
- Commercial awareness and an understanding of how good retail practice drives income.
- Ability to work in a practical, hands on retail environment while contributing ideas to grow and develop the shop.
- Basic numeracy and literacy skills suitable for retail administration, cash handling and reporting.
- Confidence using IT systems including email and Microsoft Office applications.
- Awareness of social media or willingness to use digital channels to support shop promotion and volunteer engagement.
- Ability to build positive relationships and engage effectively with local communities and stakeholders.
Working Pattern: Flexible approach to working hours, including weekends and Bank Holidays.
- DESIRABLE
- Experience managing or supervising within charity retail or commercial retail.
- Experience opening, developing or growing a retail or community initiative.
- Experience recruiting, managing or supporting volunteers.
Benefits: 25 days annual leave, pro-rated for part-time employees. Annual leave purchase scheme. Enhanced maternity leave pay and shared parental leave. Stakeholder pension. Season ticket loan. Cycle scheme. Life assurance. Access to Employee Assistance Programme (EAP).
Job Location: Derry 2a Castle Street, Derry, BT48 6HQ.
Equality, Diversity, and Inclusion: Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.
HOW TO APPLY: To apply for this post, please complete the application by 29th May 2026. To give yourself the best chance of being shortlisted, please explain under each question how your experience, skills, or achievements demonstrate your suitability. Use clear and specific examples to support your statements. Concern will shortlist only those candidates who clearly demonstrate that they meet all essential criteria.
Conditions of Appointment: Pay band: GB3 Annual Salary: £25,907- £28,786 (4 days pro rata at £20,725.6- £23,028.8). New employees will normally start at the beginning of the pay band, with scope for progression over time. The successful post holder will be required to complete a Basic AccessNI check and sign a criminal records self-declaration form. It is the nature of this post that weekend working hours may be part of the normal working week. This appointment is conditional upon the satisfactory completion of a three-month probationary period. Deadline: 29th May 2026.
Pop-up Shop Lead in Derry employer: Concern
Concern Worldwide is an exceptional employer, offering a unique opportunity to lead the newly established Derry Castle Street Pop-Up Shop while making a meaningful impact in the local community. With a strong focus on employee growth, a supportive work culture, and a range of benefits including generous annual leave and enhanced parental leave, you will be empowered to develop your skills and contribute to innovative retail practices that support our mission to end extreme poverty. Join us at this exciting time as we expand our retail network and create a welcoming space for customers and volunteers alike.
StudySmarter Expert Advice🤫
We think this is how you could land Pop-up Shop Lead in Derry
✨Tip Number 1
Get to know the company! Research Concern Worldwide and their mission. When you understand their values, you can tailor your conversation during interviews to show how you align with their goals.
✨Tip Number 2
Network like a pro! Connect with current employees or volunteers on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to retail and community engagement. Think about your past experiences and how they relate to the role of Pop-up Shop Lead.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Concern Worldwide.
We think you need these skills to ace Pop-up Shop Lead in Derry
Some tips for your application 🫡
Show Off Your Experience:When filling out your application, make sure to highlight your relevant experience in retail or customer-facing roles. Use specific examples that demonstrate how you've successfully managed or supported similar initiatives in the past.
Be Clear and Concise:Keep your answers straightforward and to the point. We want to see how your skills match the role, so avoid fluff and focus on what makes you a great fit for the Pop-up Shop Lead position.
Tailor Your Application:Don’t just send a generic application! Tailor your responses to reflect the key responsibilities and skills mentioned in the job description. This shows us that you’ve done your homework and are genuinely interested in the role.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way to ensure we receive it and gives you a chance to explore more about us and the exciting work we do at StudySmarter!
How to prepare for a job interview at Concern
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Pop-up Shop Lead. Familiarise yourself with the mission of Concern Worldwide and how the pop-up shop fits into their goals. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your ability to manage retail operations, support volunteers, and drive income generation. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Engage with the Community
Since this role involves embedding the shop within the local community, think about ways you've successfully engaged with communities in the past. Be ready to discuss how you would build relationships with local stakeholders and promote the shop's initiatives.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions prepared. Ask about the future plans for the pop-up shop or how they measure success in community engagement. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
