Administration & Facilities Officer in Belfast

Concern Worldwide (UK) is looking to recruit an Administration and Facilities Officer to join the Belfast team on a part time, permanent basis.

About us:

We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver life-saving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 25 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives.

Benefits:

• 25 days’ annual leave, pro-rated for part-time employees.
• Office closure between Christmas Day and New Year’s Day.
• Flexible hours and hybrid working.
• Annual leave purchase scheme.
• Enhanced parental leave pay.
• Stakeholder pension.
• Season ticket loan.
• Cycle scheme.
• Life assurance.
• Access to Employee Assistance Programme (EAP).

This post is Mon-Thurs office based. This is a great opportunity to be part of a vibrant team focused on transforming the lives of people living in extreme poverty.

About the role:

We are seeking an organised, proactive, and resourceful Administration and Facilities Officer to support the Northern Ireland Director in ensuring the smooth day-to-day running of the office. The role will ensure:

• The efficient operations and facilities co-ordination of our Northern Ireland (NI) office.
• Provide administrative support to the NI Director.
• Facilities and admin support to the NI retail function when required.

The successful candidate will play a pivotal role in fostering a collaborative and well-organised office environment, enabling the Concern NI team to effectively develop and grow as a regional team.

About You:

Experience & Knowledge:

• Experience in financial administration tasks (e.g., petty cash, expense processing, purchase orders).
• Familiarity with health & safety regulations and compliance (e.g., risk assessments, fire safety, first aid).
• Experience coordinating with multiple stakeholders, such as suppliers, landlords, fundraising teams, and senior management.
• Experience in a supporter care, customer service, or donor relations role, handling inquiries professionally.

Skills & Competencies:

• Excellent organisational skills, with the ability to multi-task and manage competing priorities.
• Strong interpersonal skills (verbal and written), with the ability to liaise effectively with internal and external contacts, working as a team and contributing your ideas.
• Strong administration skills and attention to detail and accuracy in record-keeping, document preparation, and financial processing.
• Confident in IT and picking up new systems.
• Good working knowledge in Microsoft Office (Word, Excel, Outlook) and ability to work with CRM/databases (e.g., Dynamics 365 or similar).
• Ability to problem-solve and improve processes to enhance efficiency in office operations.
• Good time management, self-motivated and ability to meet deadlines.

Personal Attributes:

• Proactive and resourceful, with the ability to work independently and take initiative.
• Ability to handle confidential information with discretion and professionalism.
• Strong commitment to the values of an international development charity, including diversity, equality, and inclusion.

DESIRABLE:

• Experience in the charity or fundraising sector.
• Experience in event coordination or supporter engagement activities.
• Understanding of budget management and supplier contracts.

Equality, Diversity, and Inclusion:

Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.

HOW TO APPLY:

To apply for this post, please complete the application by 19th April 2026. To give yourself the best chance of being shortlisted, please explain under each question how your experience, skills, or achievements demonstrate your suitability. Use clear and specific examples to support your statements.

Concern will shortlist only those candidates who clearly demonstrate that they meet all essential criteria. If a high number of applicants meet the minimum requirements, we will assess and score candidates against the desirable criteria to determine who will be invited to interview. All candidates who are short-listed for an interview will be notified via email.

Candidates must be legally entitled to work in the UK at the time of application.

Conditions of Appointment:

Salary: £24,060–£26,732.80 per annum (based on 28 hours per week). The successful post holder will be required to complete a Basic AccessNI check and sign a criminal records self-declaration form. Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences.

You may have experience of the following: Office Administrator, Facilities Coordinator, Administrative Officer, Office & Facilities Assistant, Operations Administrator, Business Support Officer, Office Manager (Junior Level), Administrative Support Officer, Facilities Assistant, Operations Support Coordinator, Team Administrator, Reception & Facilities Coordinator.