At a Glance
- Tasks: Lead and manage a vibrant pop-up shop, engaging with the community and supporting volunteers.
- Company: Join Concern Worldwide, a humanitarian organisation dedicated to ending poverty and oppression.
- Benefits: Enjoy 25 days annual leave, enhanced maternity pay, and a supportive work environment.
- Other info: Opportunity for personal growth and to shape the future of charity retail in Northern Ireland.
- Why this job: Be part of an exciting new retail initiative that makes a real difference in the community.
- Qualifications: Experience in retail or customer service, with strong leadership and organisational skills.
The predicted salary is between 25907 - 28786 € per year.
Concern Worldwide (NI) is looking to recruit a Pop-up Shop Lead to join the Retail team in Derry on a part-time, 12-month fixed-term contract.
Job Location: 2a Castle Street, Derry, BT48 6HQ
Annual Salary: £25,907 - £28,786 (4 days pro rata at £20,725.6 - £23,028.8).
About us:
We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver life-saving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 24 of the world's poorest countries, helping people to achieve major and long-lasting improvements in their lives.
Benefits:
- 25 days annual leave, pro-rated for part-time employees.
- Annual leave purchase scheme.
- Enhanced maternity leave pay and shared parental leave.
- Stakeholder pension.
- Season ticket loan.
- Cycle scheme.
- Life assurance.
- Access to Employee Assistance Programme (EAP).
Concern Worldwide operates a growing retail network of seven shops across Northern Ireland, each playing an important role in supporting our work to end extreme poverty. Our portfolio currently includes two specialist bookshops located in Derry and Holywood, alongside five established charity shops in Ballycastle, Newcastle and across Belfast on the Lisburn Road, Antrim Road and Ormeau Road.
While relatively small in scale, our retail operation is ambitious, dynamic and entering an exciting period of development. Over recent years we have strengthened performance, modernised operations and built resilient shop teams supported by dedicated volunteers and staff. With further shop openings planned and new retail models being explored, including pop-up and diversified formats, this is a pivotal moment for retail growth in Northern Ireland. We are expanding not simply in size but in ambition, testing innovative approaches to charity retail while strengthening our presence within local communities.
Joining Concern Retail at this stage offers the opportunity to be part of a developing network where new ideas are welcomed, leadership is visible and individuals can directly shape the future direction of our retail programme.
About the role:
To manage all aspects of the Derry Castle Street Pop Up Shop, including leading and supporting volunteers, maximising income generation and ensuring an excellent customer and donor experience. As this is a newly established pop-up shop, the post holder will play a key role in setting up, developing and embedding the shop within the local community during its first year of operation. This includes building volunteer capacity, developing donation streams, establishing effective shop systems and contributing to the evaluation of the pop-up model to inform future retail development. The post holder will act as an ambassador for Concern Worldwide, ensuring the shop becomes a welcoming, sustainable and successful community retail space that supports Concern's mission and raises awareness of its work and campaigns. This is an exciting time to join the retail team as we establish and grow this new community-focused pop-up shop.
About You:
ESSENTIAL
- Experience working in a retail or customer-facing environment.
- Experience supporting the setup, development or growth of a retail, community or social enterprise initiative.
- Experience organising priorities and working effectively within a fast-paced operational environment.
- Experience supervising or coordinating people within a retail, hospitality, charity or customer-focused environment.
- Experience supporting the day-to-day running of a shop, store or customer-focused operation.
- Experience contributing to sales performance, income generation or achievement of target.
- Demonstrated ability to take initiative and work independently within a busy operational environment.
Applications are welcomed from candidates with experience in retail, hospitality, community projects, social enterprise or other customer-focused environments who can demonstrate transferable skills and motivation to succeed in charity retail.
DESIRABLE
- Experience managing or supervising within charity retail or commercial retail.
- Experience opening, developing or growing a retail or community initiative.
- Experience recruiting, managing or supporting volunteers.
Equality, Diversity, and Inclusion:
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.
HOW TO APPLY
To apply for this post, please complete the application by 29th May 2026. To give yourself the best chance of being shortlisted, please explain under each question how your experience, skills, or achievements demonstrate your suitability. Use clear and specific examples to support your statements. Concern will shortlist only those candidates who clearly demonstrate that they meet all essential criteria. If a high number of applicants meet the minimum requirements, we will assess and score candidates against the desirable criteria to determine who will be invited to interview. It is therefore important that your application provides detailed evidence of how you meet the role requirements. Candidates must be legally entitled to work in the UK at the time of application.
Conditions of Appointment:
Pay band: GB3 Annual Salary: £25,907 - £28,786 (4 days pro rata at £20,725.6 - £23,028.8). New employees will normally start at the beginning of the pay band, with scope for progression over time. The successful post holder will be required to complete a criminal records self-declaration form and a Basic Access NI check. Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your.
Pop-up Shop Lead in Birmingham employer: Concern Worldwide
Concern Worldwide is an exceptional employer, offering a unique opportunity to lead a dynamic pop-up shop in Derry while contributing to meaningful humanitarian efforts. With a strong commitment to employee growth, a supportive work culture, and generous benefits including 25 days of annual leave and enhanced maternity pay, you will be part of a passionate team dedicated to making a difference in local communities. This role not only allows for personal development but also empowers you to shape the future of charity retail in Northern Ireland during an exciting period of expansion.
StudySmarter Expert Advice🤫
We think this is how you could land Pop-up Shop Lead in Birmingham
✨Tip Number 1
Get to know the company! Research Concern Worldwide and their retail initiatives. This will help you tailor your approach during interviews and show that you're genuinely interested in their mission.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you, which could give you an edge over other candidates.
✨Tip Number 3
Prepare for the interview by practising common questions related to retail and community engagement. Think about your past experiences and how they align with the role of Pop-up Shop Lead. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Concern Worldwide.
We think you need these skills to ace Pop-up Shop Lead in Birmingham
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about making a difference in the community and supporting our mission at Concern Worldwide.
Be Specific:Use clear examples from your past experiences that relate directly to the job description. We love seeing how your skills match what we're looking for, so don’t hold back on those details!
Tailor Your Application:Make sure to customise your application for this specific role. Highlight your retail experience and any relevant achievements that show you’re the perfect fit for leading our pop-up shop in Derry.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly and helps us keep track of all the amazing candidates like you.
How to prepare for a job interview at Concern Worldwide
✨Know Your Stuff
Before the interview, make sure you understand Concern Worldwide's mission and values. Familiarise yourself with their retail operations, especially the pop-up shop concept. This will help you demonstrate your genuine interest in the role and how you can contribute to their goals.
✨Showcase Your Experience
Prepare specific examples from your past experiences that highlight your skills in retail, customer service, or volunteer management. Think about times when you successfully led a team or improved sales performance, as these will resonate well with the interviewers.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the pop-up shop's future, community engagement strategies, or how they measure success. This shows you're not just interested in the job, but also in the organisation's impact.
✨Be Yourself
Authenticity goes a long way. Be honest about your motivations for wanting to work with Concern Worldwide and how you see yourself fitting into their team. They’re looking for someone who can embody their values and connect with the community, so let your personality shine through!
