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- Tasks: Support the Shop Manager in running a vibrant charity shop and leading volunteers.
- Company: Join Concern Worldwide, a humanitarian organisation fighting extreme poverty globally.
- Benefits: Enjoy flexible hours, community engagement, and the chance to make a real impact.
- Why this job: Be part of a passionate team transforming lives while gaining valuable retail experience.
- Qualifications: No specific qualifications required; just bring your motivation and customer service skills!
- Other info: Weekend and evening shifts are part of the role; flexibility is key.
The predicted salary is between 18485 - 20539 £ per year.
Contract Type: Part time - 12 month fixed term contract
Salary: £23,107 - £25,674 full time (pro rata based on 28 hours - £18,485.6 - £20,539.2 per annum)
Location: Belfast
Closing Date: 9th July 2025
Concern Worldwide (Northern Ireland) is looking for a highly motivated and dynamic Assistant Shop Manager on a part time, 12 month fixed term contract basis for our Boutique charity shop on the Lisburn Road in Belfast.
About Us:
Concern Worldwide is a non-governmental, international humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world's poorest countries. Our mission is to transform the lives of people living in extreme poverty. We work with 25 million people each year, in some of the hardest to reach and most fragile places. Places prone to conflict, natural disasters, climate change and extreme hunger. When an emergency strikes, we are among the first on the ground. We use our voice to bring the stories of extreme poverty to world leaders.
About the role:
To support the shop manager with all aspects of managing the shop, including recruiting and leading the volunteer team in order to maximise the income generated for Concern's work. You will be instrumental in making sure the shop is at the hub of the local community, ensuring a steady flow of donations for the boutique and acting as the face of Concern Worldwide and raising public awareness of our campaigns. You will lead by example and be confident working within a fast-paced retail environment. You will contribute towards the success of the shop.
About you:
As Assistant Shop Manager, you will have the opportunity to be part of a small, but dedicated and successful retail team. You will be a highly motivated self-starter who takes full ownership of your role. You will support the Shop Manager to lead and motivate your shop volunteers in maximising the fundraising income for the shop. It will be your chance to demonstrate and further develop your existing strong commercial awareness, relationship management, sales and customer service skills. This is an exciting time for you to join Concern Worldwide (NI) as we seek to engage more with local communities and increase support for our work in tackling hunger and transforming lives in some of the poorest places in the world.
Equality, Diversity and Inclusion:
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.
CONDITIONS OF APPOINTMENT:
- It is the nature of this post that weekend working (Saturday) and occasional additional seasonal hours are part of the normal working week.
- Working hours will also involve some evening work to meet the needs of the post.
- The Assistant Shop Manager would be recruited on the basis that they could provide flexible cover if required across the 2 or 3 of our Belfast shops.
- Part time - 28 hours per week on a 12 month fixed term contract. Overtime is required.
- Appointment will be subject to a six-month probationary period.
- The successful post holder will be required to complete a Basic AccessNI check and sign a criminal records self-declaration form.
You may have experience of the following: Deputy Shop Manager, Retail Supervisor, Assistant Store Manager, Shop Assistant Manager, Retail Assistant Manager, Senior Sales Assistant, Shop Supervisor, Store Supervisor, Charity Shop Assistant, Retail Team Leader, etc.
Assistant Shop Manager in Belfast employer: Concern Worldwide
Contact Detail:
Concern Worldwide Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager in Belfast
✨Tip Number 1
Familiarise yourself with Concern Worldwide's mission and values. Understanding their commitment to reducing poverty and engaging with local communities will help you align your responses during interviews and demonstrate your passion for their cause.
✨Tip Number 2
Network within the local community and charity sector in Belfast. Attend events or volunteer at local charities to build connections and gain insights into the retail landscape, which can be beneficial when discussing your experience and ideas during the application process.
✨Tip Number 3
Prepare to showcase your leadership skills by thinking of examples where you've successfully managed a team or project. Highlighting your ability to motivate volunteers and drive fundraising efforts will set you apart as a candidate.
✨Tip Number 4
Research the specific challenges and opportunities facing charity shops in Belfast. Being knowledgeable about local trends and how they impact donations and sales will show your proactive approach and readiness to contribute to the shop's success.
We think you need these skills to ace Assistant Shop Manager in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, volunteer coordination, and customer service. Use specific examples that demonstrate your ability to lead a team and maximise fundraising efforts.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for charity work and your understanding of Concern Worldwide's mission. Mention how your skills align with the role of Assistant Shop Manager and your commitment to community engagement.
Highlight Relevant Skills: In your application, emphasise skills such as commercial awareness, relationship management, and sales expertise. Provide concrete examples of how you've successfully applied these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Concern Worldwide
✨Know the Organisation
Familiarise yourself with Concern Worldwide's mission and values. Understand their work in tackling extreme poverty and how your role as Assistant Shop Manager contributes to this goal. This will show your genuine interest in the organisation.
✨Demonstrate Leadership Skills
Be prepared to discuss your experience in leading teams, especially in a retail environment. Share specific examples of how you've motivated volunteers or staff to achieve goals, as this is crucial for the role.
✨Showcase Your Community Engagement
Highlight any previous experience you have in engaging with local communities. Discuss how you can make the shop a hub for community activity and how you plan to increase donations and public awareness.
✨Prepare for Flexibility Questions
Since the role requires weekend and evening work, be ready to discuss your availability and willingness to adapt your schedule. This shows that you are committed and understand the demands of the position.
