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- Tasks: Assist in running the store and create magical moments for new parents.
- Company: Join Mamas & Papas, a leader in parenting retail with a warm community focus.
- Benefits: Enjoy 33 days holiday, staff discounts, and supportive family leave policies.
- Why this job: Be a key player in making shopping special for families and develop your leadership skills.
- Qualifications: Retail leadership experience and a passion for inspiring teams.
- Other info: Join an award-winning team committed to diversity and sustainability.
The predicted salary is between 30000 - 42000 £ per year.
Becoming a parent is an amazing journey, full of magical moments. For the last 40 years here at Mamas & Papas we have dedicated everything to understanding and putting our customers and community of new, expectant and hopeful parents first. We are that warm arm of reassurance, that friendly face, to offer incredible insight, knowledge and trust. Whether it be our in-store personal shopping experiences, car seat consultations, parent to be events, or someone to help guide our customers and community, we are there to make sure buying their first pram, cot, baby changing table or that cute little babygrow, whatever it may be, we will make it a magical moment they’ll cherish.
The ROLE OF DEPUTY STORE MANAGER: As DEPUTY STORE MANAGER within Mamas & Papas, these roles are one of the key ambassadors of creating these magical moments for our customers and community of new and expectant parents. We are now looking for a DEPUTY MANAGER to join the family and work within our beautiful Swindon.
Responsibilities:
- Assist the Store Manager in the day to day running of the store, store experience and achieving store KPI’s.
- Manage a team of Supervisors and Sales Assistants within the store.
- Support in motivating, inspiring and developing the team, always willing to lead by example.
- Play a key role in creating a customer-first environment and ensuring high standards of customer service.
Qualifications & Experience:
- The role is open to an experienced Assistant Manager, Deputy Manager, or Team Leader with a proven track record in retail leadership.
- Demonstrated ability to lead by example and inspire retail teams.
How to Apply: To apply, simply take those amazing first steps and apply today.
Diversity & Inclusion: We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
Benefits:
- 33 days holiday, increasing up to 40 with service
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across external organisations via Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family-related leave policies (including enhanced pay for maternity, IVF & fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
- Committed to sustainability and the future with the "For the Future" initiative
- Great team environment
(NB: All benefits subject to contracts and individual schemes criteria & terms)
Awards: We are Award Winning. Finalists and winners in Retail Week and Retail Gazette accolades are highlighted on our site.
Deputy Store Manager (12 mth FTC) in Swindon employer: Concepts for Business, LLC
Contact Detail:
Concepts for Business, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager (12 mth FTC) in Swindon
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing Mamas & Papas' website and social media. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your storytelling skills! When you're in the interview, share specific examples from your past experiences that highlight your leadership and customer service skills. We want to hear how you've created magical moments for customers in your previous roles.
✨Tip Number 3
Dress the part! Make sure you look smart and professional, but also comfortable. You want to reflect the friendly and approachable vibe of Mamas & Papas while still showing that you mean business as a Deputy Store Manager.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and gives you another chance to reiterate why you're the perfect fit for the team. Plus, it keeps you on their radar!
We think you need these skills to ace Deputy Store Manager (12 mth FTC) in Swindon
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the role! Share why you’re excited about becoming a Deputy Store Manager at Mamas & Papas and how you can contribute to creating those magical moments for our customers.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the job description. Highlight your retail leadership experience and any examples of how you've inspired and motivated teams in the past.
Craft a Personal Cover Letter: Use your cover letter to tell us your story. Explain how your values align with ours and why you want to be part of the Mamas & Papas family. A personal touch goes a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at Concepts for Business, LLC
✨Know the Brand Inside Out
Before your interview, dive deep into Mamas & Papas' mission and values. Understand their commitment to new parents and how they create magical moments. This knowledge will help you connect your experience with their ethos during the interview.
✨Showcase Your Leadership Skills
As a Deputy Store Manager, you'll need to inspire and motivate your team. Prepare examples of how you've successfully led teams in the past, focusing on specific challenges you faced and how you overcame them. This will demonstrate your ability to lead by example.
✨Emphasise Customer Service Excellence
Mamas & Papas prioritises customer experience, so be ready to discuss how you've created a customer-first environment in previous roles. Share stories that highlight your commitment to high standards of service and how you’ve handled difficult situations with customers.
✨Prepare Questions That Matter
Interviews are a two-way street! Think of insightful questions to ask about the store's culture, team dynamics, and how they measure success. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
