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- Tasks: Maximise online sales and enhance customer experience on our website and app.
- Company: Join Mamas & Papas, a leading brand in nursery and baby products.
- Benefits: Enjoy 33 days holiday, flexible working, and significant staff discounts.
- Why this job: Make a real impact in a supportive environment focused on parenting and community.
- Qualifications: Ecommerce trading or merchandise background with a track record of boosting online sales.
- Other info: Hybrid working model with a vibrant office culture and great team spirit.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Online Trading Manager role at Concepts for Business, LLC
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Join to apply for the Online Trading Manager role at Concepts for Business, LLC
Our Digital / Ecommerce team are the heart & soul of our incredible mamasandpapas.com site and recently launched Mamas & Papas App, accountable for a significant part of our Mamas & Papas group, providing further accessibility to our award winning nursery & baby products and services.
Our Digital Team\’s focus is to make sure that whether buying that first pram, baby changing table, cot, or even just picking up a cute little baby grow, whatever it may be, a magical, memorable & seamless online buying experience every time our customers come to our website or App as part of their own amazing and unique parenting journeys.
Through continued growth (both UK & Internationally), and our continued passion for parenting and delivering on Our Purpose, we are recruiting an Online Trading Manager to join this forward thinking, innovative Digital Department within Mamas & Papas.
This exciting and key opportunity is responsible for maximising online sales, conversion and profit across mamasandpapas.com/ie , App and other international websites in offering effective and seamless execution of our retail trade calendar, ensuring that the online buying proposition is commercial, customer focused, and merchandised to best in class.
Key elements of this Online Trading Manager being;
- Own and drive core KPIs, communicating success and challenges to the wider business whilst taking action to improve performance (CVR, Bounce Rate, AOV, Exit Rates, Traffic (new and returning) etc.)
- Accountable for and supportive of the rest of the business in driving targeting YoY sales and profit growth.
- Responsible for managing on-site product availability and lifecycle, working closely with buying & merchandise to maximise performance.
- Monitor the ecommerce landscape and online competitors, identifying category trends and online growth opportunities.
- Evaluate, plan and optimise online merchandising around marketing campaigns, promotional activity, seasonality and changing external factors to maximize sales and profitability.
- Using analytics and our in-house reporting tool to gain a strong understanding of the customer journey to optimise sales, measure performance & define strategy.
- Ensuring the websites are kept up to date with; correct offers, correct gift offers, update banners, new in products/brands, regularly update category pages to drive continued sales growth
- Drive commercial performance of the Mamas & Papas app.
- Support and drive international sales through partner websites,
- Inspire, develop and manage a small team within online trade & content.
To Apply,
Do you come from an Ecommerce Trading or Merchandise background, with a proven track record of creatively and proactively growing online sales and profitability through key online trade strategies? Do you put the customer first in your decision making processes? Would you like to work for a business where the work and action you make offers incredible insight and support to an amazing community of new and expectant parents? A role and working environment where you can really make a difference. Then if so, simply take those amazing first steps and APPLY.
Vacancy is active and open till filled, so closing date may end up being sooner. Therefore, don\’t hesitate to apply today, so you don\’t miss out.
We\’re a business that cares. Here\’s just some of our benefits on offer;
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
- At Mamas & Papas, we\’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that\’s sustainable – one that\’s full of opportunity and hope.
- Oh, and a great bunch of people to work with too.
We Also Operate At Head Office
- Hybrid flexi working of 3 days in the office.
- Flexi-time schemes based around core working hours whether in the office, or working from home
- Plus, free car parking, Prayer & Contemplation room, subsidised canteen, free tea & coffee, Games & TV rooms & much more.
(NB*: All benefits subject to individual schemes criteria & terms)
Mamas & Papas (Head Office)
Colne Bridge Road,
Huddersfield,
West Yorkshire
HD5 0RH
LNKD1_UKTJ
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Finance and Sales
-
Industries
Retail
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Online Trading Manager employer: Concepts for Business, LLC
Contact Detail:
Concepts for Business, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Online Trading Manager
✨Tip Number 1
Familiarise yourself with the Mamas & Papas brand and their product offerings. Understanding their unique selling points and customer base will help you tailor your approach during interviews and discussions.
✨Tip Number 2
Stay updated on current trends in eCommerce and online trading, especially within the baby and nursery sector. Being able to discuss recent developments or successful strategies from competitors can demonstrate your industry knowledge.
✨Tip Number 3
Network with professionals in the eCommerce field, particularly those who have experience in trading management. Engaging with others can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 4
Prepare to discuss specific KPIs relevant to the Online Trading Manager role, such as conversion rates and average order value. Having concrete examples of how you've successfully managed these metrics in the past will strengthen your candidacy.
We think you need these skills to ace Online Trading Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Online Trading Manager position. Understand the key responsibilities and required skills, such as managing KPIs and optimising online sales.
Tailor Your CV: Customise your CV to highlight relevant experience in ecommerce trading or merchandise. Emphasise any achievements related to online sales growth and customer-focused strategies that align with the company's goals.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for ecommerce and your understanding of the parenting market. Mention specific examples of how you've successfully driven online sales and improved customer experiences in previous roles.
Highlight Analytical Skills: Since the role involves using analytics to optimise sales, be sure to mention your proficiency with data analysis tools and your ability to interpret data to inform strategic decisions. Provide examples of how you've used analytics in past positions.
How to prepare for a job interview at Concepts for Business, LLC
✨Know Your KPIs
Familiarise yourself with key performance indicators relevant to the role, such as conversion rates, bounce rates, and average order value. Be prepared to discuss how you have previously influenced these metrics in your past roles.
✨Showcase Your E-commerce Knowledge
Demonstrate your understanding of the e-commerce landscape, including current trends and competitor analysis. Bring examples of how you've successfully adapted strategies based on market changes.
✨Customer-Centric Approach
Emphasise your commitment to putting the customer first. Prepare to share specific instances where your decisions positively impacted customer experience and sales.
✨Team Leadership Experience
Highlight your experience in managing teams, especially in an online trading context. Discuss how you've inspired and developed team members to achieve collective goals.
