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- Tasks: Lead a team to create magical moments for parents while driving sales and ensuring excellent customer experiences.
- Company: Join Mamas & Papas, a forward-thinking retailer committed to sustainability and inclusivity.
- Benefits: Enjoy 33 days holiday, significant discounts, and supportive family leave policies.
- Why this job: Make a real impact in a vibrant retail environment while developing your leadership skills.
- Qualifications: Experience in retail management with a passion for customer service.
- Other info: Be part of an award-winning team recognised for its positive workplace culture.
The predicted salary is between 28800 - 42000 £ per year.
Concepts for Business, LLC is hiring a Concession Store Manager for our site in Manchester Arndale. This role will lead, inspire, and develop a team of eight to create magical moments for parents across Manchester and surrounding areas.
Responsibilities
- Leading and managing the concession store operations
- Developing the team
- Ensuring an excellent customer experience
- Driving sales
- Implementing brand standards
Qualifications
- Experience as Assistant Manager, Deputy Manager, or Store Manager in retail
- A passion for customer experience
Benefits
- 33 days holiday, increasing to 40 with service
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations
- Subsidised health & critical illness cover and insurances
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
At Mamas & Papas, we are a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope.
EEO Statement: Mamas & Papas is committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and actions. We strongly believe in the power of inclusivity to help us all move forward.
Awards
- 2024 – Retail Week "Happiest Retailer to Work For"
- 2023 – Retail Week "Best Retailer" under £250m
- 2022 – Retail Gazette "Best Game Changer Retailer" under £500m
Concession Store Manager (Mamas & Papas at NEXT)-12mth FTC in Manchester employer: Concepts for Business, LLC
Contact Detail:
Concepts for Business, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concession Store Manager (Mamas & Papas at NEXT)-12mth FTC in Manchester
✨Tip Number 1
Get to know the company inside out! Research Mamas & Papas and their values, especially their commitment to sustainability and inclusivity. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think about times when you've inspired or developed a team in your previous roles. Be ready to share these experiences during interviews to demonstrate your fit for the Concession Store Manager position.
✨Tip Number 3
Show off your customer experience skills! Prepare examples of how you've gone above and beyond to create magical moments for customers. This is key for a role focused on delivering excellent service at Mamas & Papas.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and really want to be part of the Mamas & Papas family.
We think you need these skills to ace Concession Store Manager (Mamas & Papas at NEXT)-12mth FTC in Manchester
Some tips for your application 🫡
Show Your Passion for Customer Experience: When writing your application, make sure to highlight your passion for creating excellent customer experiences. We want to see how you can inspire and lead a team to deliver magical moments for parents!
Tailor Your CV and Cover Letter: Don’t just send the same old CV! Tailor it to reflect the skills and experiences that match the Concession Store Manager role. We love seeing candidates who take the time to connect their background with what we’re looking for.
Be Authentic and Personal: Let your personality shine through in your application. We appreciate authenticity, so don’t be afraid to share your story and what makes you a great fit for our team at Mamas & Papas.
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed! It’s the easiest way for us to keep track of your application and show you how much we value your interest in joining our family.
How to prepare for a job interview at Concepts for Business, LLC
✨Know the Brand Inside Out
Before your interview, make sure you research Mamas & Papas thoroughly. Understand their values, mission, and the products they offer. This will not only help you answer questions more effectively but also show your genuine interest in the brand.
✨Showcase Your Leadership Skills
As a Concession Store Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or inspired others. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Experience
Since this role focuses on creating magical moments for parents, be ready to discuss how you've enhanced customer experiences in previous roles. Share specific strategies you've implemented that led to increased customer satisfaction or sales.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows you're not just interested in the job, but also in how you can contribute to the team's success.
