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- Tasks: Lead a team to create magical moments for new and expectant parents.
- Company: Join the award-winning Mamas & Papas, the UK's largest baby products retailer.
- Benefits: Enjoy 33 days holiday, significant discounts, and supportive family leave policies.
- Why this job: Make a real impact in a growing business while having fun at work.
- Qualifications: Experience in retail management and a passion for customer experience.
- Other info: Be part of a diverse team committed to inclusivity and sustainability.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Job Title
Concession Store Manager – Mamas & Papas concession store in NEXT, Ipswich
Location
Ip5 3RX – 1-3 Beardmore Park, Martlesham Heath, Martlesham, Ipswich
Overview
We are an award‑winning retailer recognised by Retail Week and The Retail Gazette for best retailer and best game changer. We design and bring to life innovative nursery products sold in over 30 countries. If you are passionate about customer experience and retail leadership, we’d love to hear from you.
Responsibilities
Lead, develop and inspire a dedicated concession store team of 8, ensuring the successful day‑to‑day management and performance of the Mamas & Papas concession at NEXT in Ipswich.
Qualifications
Retail management experience – previous roles as manager, assistant manager or deputy manager. Proven ability to inspire, develop and lead store teams and deliver excellent customer service.
Benefits
- 33 days holiday, increasing up to 40 with service
- Buy & sell holiday schemes
- Company bonus schemes
- Employer pension contribution from day 1 enrolment
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations
- Subsidised health & critical illness cover and insurance
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carrier Leave offering
- Support for loss and bereavement
- A menopause friendly employer
- Employee recognition and appreciation schemes
- Committed to sustainability – see \”For the Future\” commitment on our website
- Great team environment
Equal Opportunity
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms. We strongly believe in the power of inclusivity to help us all move forward in life.
Apply Now
Simply take those amazing first steps and apply now.
NB*: All benefits subject to contracts and individual scheme criteria & terms.
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Concession Store Manager (Mamas & Papas at NEXT) employer: Concepts for Business, LLC
Contact Detail:
Concepts for Business, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concession Store Manager (Mamas & Papas at NEXT)
✨Tip Number 1
Get to know the company! Research Mamas & Papas and their values. When you walk into that interview, show us you’re not just another candidate but someone who genuinely cares about creating those magical moments for customers.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. A friendly chat can give you insider info and might just land you a referral, which is always a bonus!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you’ve led a team or improved customer satisfaction. We want to see how you handle real-life scenarios, so be ready to share your stories.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot us a quick thank-you email. It shows your enthusiasm and keeps you fresh in our minds. Plus, it’s a great way to reiterate your interest in the role!
We think you need these skills to ace Concession Store Manager (Mamas & Papas at NEXT)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about creating magical moments for our customers. Share why you love working in retail and what makes you a great fit for Mamas & Papas.
Tailor Your CV: Make sure your CV is tailored specifically for this role. Highlight your experience in managing teams and delivering excellent customer service. We’re looking for someone who can inspire and lead, so don’t be shy about showcasing your leadership skills!
Be Authentic: We value authenticity at StudySmarter, so be yourself in your application. Share your unique experiences and ideas that could help us put our store on the map. We want to know what makes you different and how you can contribute to our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our amazing team at Mamas & Papas.
How to prepare for a job interview at Concepts for Business, LLC
✨Know Your Stuff
Before the interview, make sure you know all about Mamas & Papas and their values. Familiarise yourself with their products and recent news. This shows your genuine interest and helps you connect with the brand during the conversation.
✨Showcase Your Leadership Skills
As a Concession Store Manager, you'll be leading a team. Prepare examples of how you've successfully managed or inspired a team in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your leadership style.
✨Emphasise Customer Experience
Mamas & Papas is all about creating magical moments for customers. Think of specific instances where you've gone above and beyond for customer service. Be ready to discuss how you would enhance the shopping experience for new and expectant parents.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your enthusiasm for the role and the company. Ask about their plans for growth or how they support their staff's development. This not only shows your interest but also helps you gauge if it's the right fit for you.