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- Tasks: Lead and inspire a team to create magical moments for new parents.
- Company: Mamas & Papas is the UK's largest specialist baby and nursery retailer, known for its award-winning products.
- Benefits: Enjoy 33 days holiday, company bonuses, significant staff discounts, and supportive family leave policies.
- Why this job: Join a growing brand where you can make a real impact and work in a fun, inclusive environment.
- Qualifications: Ideal for Assistant Managers or current Store Managers passionate about customer experience.
- Other info: Be part of a business committed to sustainability and inclusivity.
The predicted salary is between 30000 - 42000 £ per year.
Not often do roles pop up where you can put smiles on so many faces, creating magical moments your customers will cherish forever. At Mamas & Papas we’re not only the award-winning No.1 brand in baby & nursery products but we’re also the UK’s largest specialist baby/nursery products retailer with Mamas & Papas stores & sites all over the UK and Ireland. Through amazing & continued brand growth, we’ve been opening up more and more of our beautiful little Mamas & Papas concession stores and now a NEW partnership with Marks & Spencers (M&S).
We’re therefore looking to recruit a Concession Store Manager for a new Mamas & Papas concession store in Warrington within M&S, leading, inspiring & developing your Mamas & Papas concession team of 8 to create these magical moments for an incredible community of new & expectant parents across Warrington & surrounding areas. These mini stores are perfect for an Assistant Manager or Deputy Manager from a true customer experience perspective looking to take that step up into running their own store & team, their way. Or, a current Store Manager, passionate about customer experience, with so many ideas, wanting to work for a business in growth that’s not afraid to try new things.
If you are either of these… don’t hesitate….apply now for a member of the recruitment team to give you a call to help bring this opportunity to life. APPLY NOW, don’t miss out.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
We’re a Business that cares, so here’s just some of our Benefits on offer:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes.
- Company Bonus Schemes.
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online.
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub.
- Subsidised health & critical illness cover and insurances.
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave).
- Supportive Foster Care & Carers Leave offering.
- Support for Loss and Bereavement.
- A Menopause Friendly Employer.
- Employee Recognition and Appreciation Schemes.
At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope.
Oh, and a great bunch of people to work with too.
Concession Store Manager (Mamas & Papas at M&S) employer: Concepts for Business, LLC
Contact Detail:
Concepts for Business, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concession Store Manager (Mamas & Papas at M&S)
✨Tip Number 1
Familiarise yourself with Mamas & Papas' brand values and customer experience philosophy. Understanding what makes their approach unique will help you align your management style with their expectations.
✨Tip Number 2
Network with current or former employees of Mamas & Papas to gain insights into the company culture and operational practices. This can provide you with valuable information that can set you apart during the interview process.
✨Tip Number 3
Prepare to discuss specific examples of how you've created memorable customer experiences in previous roles. Highlighting your proactive approach and innovative ideas will resonate well with the hiring team.
✨Tip Number 4
Showcase your leadership skills by discussing how you've successfully developed and inspired teams in the past. Mamas & Papas is looking for someone who can lead a team effectively, so be ready to share your strategies.
We think you need these skills to ace Concession Store Manager (Mamas & Papas at M&S)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Mamas & Papas is looking for in a Concession Store Manager. Highlight your experience in customer service and team leadership, as these are key aspects of the role.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills. Focus on your achievements in previous roles, especially those related to retail management and customer experience. Use specific examples to demonstrate how you've created positive experiences for customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and the role. Mention why you want to work for Mamas & Papas and how you can contribute to their mission of creating magical moments for customers. Be sure to express your enthusiasm for leading a team.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are well-formatted and easy to read. A polished application reflects your attention to detail.
How to prepare for a job interview at Concepts for Business, LLC
✨Show Your Passion for Customer Experience
As a Concession Store Manager, your role revolves around creating magical moments for customers. Be prepared to share specific examples of how you've enhanced customer experiences in previous roles, demonstrating your commitment to exceptional service.
✨Demonstrate Leadership Skills
You'll be leading a team of eight, so it's crucial to showcase your leadership abilities. Discuss your experience in inspiring and developing teams, and provide examples of how you've motivated staff to achieve their best.
✨Be Proactive and Innovative
Mamas & Papas values creativity and proactivity. Come equipped with ideas on how you would make the store your own and attract customers. Think about unique promotions or community engagement strategies that could set the store apart.
✨Understand the Brand and Its Values
Familiarise yourself with Mamas & Papas' mission and values, especially their commitment to inclusivity and sustainability. Be ready to discuss how these values resonate with you and how you can embody them in your role as a manager.
