At a Glance
- Tasks: Lead and inspire a team to create magical moments for new parents.
- Company: Join Mamas & Papas, the UK's largest specialist baby retailer with a strong growth trajectory.
- Benefits: Enjoy 33 days holiday, bonus schemes, staff discounts, and health cover from day one.
- Why this job: Be part of an award-winning company committed to sustainability and inclusivity.
- Qualifications: Ideal for Assistant Managers or current Store Managers with a passion for customer experience.
- Other info: Located in Westwood Cross, Broadstairs, this is a 12-month fixed-term contract.
The predicted salary is between 30000 - 42000 Β£ per year.
Join us to apply for the Concession Store Manager role at Concepts for Business, LLC.
We are seeking a Concession Store Manager for a new Mamas & Papas concession store in Westwood Cross, Broadstairs, within M&S. This role involves leading, inspiring, and developing a team of 8, creating magical moments for new and expectant parents across Kent & surrounding areas on a 12-month fixed-term contract.
Who We're Looking For
- Assistant Managers or Deputy Managers with a strong customer experience background looking to step into store leadership.
- Current Store Managers passionate about customer experience and innovative in their approach.
Why Join Us
At Mamas & Papas, we're the UK's largest specialist baby/nursery retailer, known for awards and growth. This is an exciting opportunity to be part of a business expanding through new store openings and partnerships.
Benefits
- 33 days holiday, increasing to 40 with service
- Buy & Sell holiday schemes
- Bonus schemes
- Employer pension from day 1
- Staff discounts for family & friends
- External discounts on holidays, travel, and more
- Health & critical illness cover
- Family-related leave policies
- Support for foster care & bereavement
- Inclusive and diverse workplace
We are finalists and winners of multiple retail awards, committed to sustainability and inclusivity. Located at Haine Road, Westwood Cross, Broadstairs.
Details
- Seniority level: Mid-Senior level
- Employment type: Temporary
- Job function: Sales and Business Development
- Industry: Retail
Concession Store Manager (Mamas & Papas at M&S) - 12 mth FTC employer: Concepts for Business, LLC
Contact Detail:
Concepts for Business, LLC Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Concession Store Manager (Mamas & Papas at M&S) - 12 mth FTC
β¨Tip Number 1
Familiarise yourself with Mamas & Papas' brand values and customer experience philosophy. Understanding their approach to creating magical moments for parents will help you align your leadership style with their expectations.
β¨Tip Number 2
Network with current or former employees of Mamas & Papas or similar retail environments. They can provide valuable insights into the company culture and what it takes to succeed in a concession store manager role.
β¨Tip Number 3
Prepare to discuss your leadership experiences in detail during the interview. Highlight specific examples where you've inspired and developed a team, especially in a customer-focused environment.
β¨Tip Number 4
Showcase your passion for the baby and nursery retail sector. Being able to articulate why you're excited about this industry and how you can contribute to Mamas & Papas' mission will set you apart from other candidates.
We think you need these skills to ace Concession Store Manager (Mamas & Papas at M&S) - 12 mth FTC
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Concession Store Manager position. Tailor your application to highlight relevant experience in customer service and team leadership.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly any experience in retail management or customer service. Use bullet points to make it easy to read and focus on achievements that demonstrate your leadership skills.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and the company. Mention specific examples of how you've successfully led teams or improved customer experiences in past positions. Make sure to convey your enthusiasm for working with Mamas & Papas.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Concepts for Business, LLC
β¨Show Your Leadership Skills
As a Concession Store Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've inspired and developed your team in previous roles.
β¨Emphasise Customer Experience
This role is all about creating magical moments for customers. Share specific instances where you've enhanced customer experience and how you plan to bring that passion to Mamas & Papas.
β¨Know the Brand Inside Out
Familiarise yourself with Mamas & Papas' products, values, and recent initiatives. Showing that you understand the brand will demonstrate your commitment and enthusiasm for the role.
β¨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios related to team management and customer service to illustrate your approach.