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- Tasks: Support customer services, resolve queries, and enhance client experiences.
- Company: Leading financial services provider in the UK.
- Benefits: Competitive salary, benefits package, and development opportunities.
- Why this job: Make a real difference in customer experiences while growing your career.
- Qualifications: 5 GCSEs including English and Math, with strong communication skills.
- Other info: Proactive individuals with problem-solving skills will thrive in this role.
The predicted salary is between 36000 - 60000 £ per year.
A leading financial services provider in the UK is seeking a Senior Administrator to support customer services and improve client experiences. This role involves resolving queries for customers, processing applications, and contributing to service enhancements.
Ideal candidates are proactive with excellent communication and problem-solving skills. They should have at least 5 GCSEs including English and Math.
The position offers a competitive salary and benefits package, along with opportunities for personal and professional development.
Senior Customer Service Admin – Onboarding & Queries employer: Conception X Enr.
Contact Detail:
Conception X Enr. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Customer Service Admin – Onboarding & Queries
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and problem-solving. We can role-play with a friend or use online resources to boost our confidence.
✨Tip Number 3
Showcase your skills during the interview! Bring examples of how you've resolved customer queries or improved processes in previous roles. We want to demonstrate our proactive approach.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role. Plus, it’s a great chance to reiterate why we’re the perfect fit!
We think you need these skills to ace Senior Customer Service Admin – Onboarding & Queries
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and administration. We want to see how you've resolved queries and improved client experiences in your previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your proactive attitude and excellent communication skills. Tell us why you're the perfect fit for the Senior Customer Service Admin role.
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled challenges in the past. We love candidates who can think on their feet and come up with effective solutions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Conception X Enr.
✨Know the Company Inside Out
Before your interview, make sure you research the financial services provider thoroughly. Understand their values, mission, and recent developments in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Problem-Solving Skills
Since the role involves resolving customer queries, prepare examples of how you've successfully handled similar situations in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your proactive approach.
✨Communicate Clearly and Confidently
Excellent communication is key for this position. Practice articulating your thoughts clearly and confidently. You might want to do a mock interview with a friend or family member to get comfortable with speaking about your experiences and skills.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions that demonstrate your interest in the role and the company. For example, you could ask about the team dynamics or opportunities for professional development within the company.
