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- Tasks: Provide onsite AV engineering services, including troubleshooting and installation of electronic communication systems.
- Company: Leading global audio visual integrator with a focus on innovation.
- Benefits: Competitive salary, private medical insurance, and generous holiday allowance.
- Why this job: Join a dynamic team and work with cutting-edge AV technology in a fast-paced environment.
- Qualifications: Experience in AV systems, customer service skills, and ability to troubleshoot effectively.
- Other info: Opportunities for professional growth and a supportive company culture.
The predicted salary is between 43200 - 78000 £ per year.
A leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Onsite AV Engineer to be a key part of our London team, working onsite, taking full responsibility for providing our client with onsite engineering services, including troubleshooting, installation and maintenance of electronic communication systems including but not limited to video conferencing, audio visual, projection, pro audio, video, control.
You will be responsible for the safe and correct diagnosis of faults, removal, repair, test, implementation and operation of all aspects of audio visual, video conference, display and presentation technologies. You will install and service the systems in the most efficient and effective manner to ensure minimum down time and maximum performance.
Key Responsibilities- Ensure a prompt, courteous and appropriate response to all customer requests for assistance and support, working to defined service level agreements and within contractual timeframes / frameworks.
- Undertake preventive maintenance of customer equipment.
- Reading and interpreting wiring diagrams, schematics, and drawings and reporting and remedying any discrepancies.
- Carry out routine testing of portable and installed equipment to diagnose, log and repair faults, ensuring the working condition, calibration and ongoing maintenance of all test equipment, tools and associated hardware.
- Accurately and quickly diagnose and remedy faults and problems.
- Troubleshoot electronic systems and equipment, and repair down to electronic component level.
- Accurate tracking of the client’s hardware inventory.
- Maintain accurate and current company and customer files, updating all manuals, safety practices, and technical information held.
- Work with support technicians to assist in the diagnosis and rectification of faults to ensure that all systems are fully functional and that equipment and system down time are kept to a minimum and ensure complete closeout and turnover of jobs to the client or service department.
- Research and obtain information on position specific training opportunities.
- Be proactive in suggesting new methods and techniques to improve efficiency.
- Ensure all work is performed to the Company standards and that quality techniques are practiced.
- Other duties as required or assigned by company management.
- A formal AV qualification, or equivalent, is desirable.
- A full working knowledge of communications, networking, audiovisual systems and system components is essential.
- Fully conversant with audio DSP based technologies, gain structure and the requirements of sound reinforcement within the presentation environment.
- Proven experience in the testing, faultfinding, servicing, maintenance, engineering and installation of electronic audiovisual systems, or related field.
- Knowledge of touch screen and web-based programming and control technology.
- Experience in IP and telephony-based video conferencing systems.
- Solid foundation in providing exceptional customer service and support in a fast-paced AV / VC environment.
- A checkable knowledge of Crestron DM systems.
- Being able to prioritize and work under pressure is essential.
- Ability to think laterally finding an appropriate solution to fulfil an application or meet a deadline.
- Be able to manage multiple tasks simultaneously; ability to demonstrate planning, organising and implementing skills which ensure the successful completion of a project by a specific due date.
- Recognised qualification in electronic engineering or equivalent combination of education and related field experience.
- 3% pension contribution (after 3 months probation period)
- 23 days holiday in first year (holiday years rising after length of service January to December) to 25 during 3rd year
- Death in service benefits (3 x annual salary)
- Private medical insurance (after 3 months probation period)
- Join a company who will value you
Onsite AV Engineer employer: Concept
Contact Detail:
Concept Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite AV Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the AV industry and let them know you're on the hunt for an Onsite AV Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of past projects or a demo reel, make sure to share it during interviews. It’s a great way to demonstrate your expertise in troubleshooting and installation, which is key for this role.
✨Tip Number 3
Prepare for technical questions! Brush up on your knowledge of audio DSP technologies and video conferencing systems. Being able to discuss these topics confidently will show potential employers that you’re the right fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who take the initiative. Plus, it’s a great way to ensure your application gets into the right hands quickly.
We think you need these skills to ace Onsite AV Engineer
Some tips for your application 🫡
Craft a Tailored CV: Make sure your CV highlights your experience with AV systems and troubleshooting. We want to see how your skills match the job description, so don’t hold back on showcasing your relevant qualifications!
Write a Catchy Cover Email: When you email your application, keep it friendly yet professional. Introduce yourself, mention the position you're applying for, and express your enthusiasm for joining our team at StudySmarter!
Show Off Your Customer Service Skills: Since this role involves working closely with clients, make sure to include examples of your exceptional customer service experience. We love candidates who can communicate effectively and keep clients happy!
Double-Check Everything: Before hitting send, give your CV and email a thorough proofread. Typos and errors can be a deal-breaker, so let’s make sure everything is polished and professional before we submit your application through our website!
How to prepare for a job interview at Concept
✨Know Your AV Stuff
Make sure you brush up on your knowledge of audio visual systems, especially the specific technologies mentioned in the job description. Be ready to discuss your experience with troubleshooting, installation, and maintenance of AV equipment, as well as any relevant qualifications you have.
✨Show Off Your Customer Service Skills
Since this role involves a lot of client interaction, be prepared to share examples of how you've provided exceptional customer service in the past. Think of situations where you went above and beyond to meet a client's needs or resolved issues quickly and effectively.
✨Get Familiar with the Company
Research the company and its projects before the interview. Understanding their client partnerships and the types of events they handle will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Practice Problem-Solving Scenarios
Anticipate technical questions or scenarios related to fault diagnosis and troubleshooting. Practise explaining your thought process when faced with a problem, as this will demonstrate your ability to think laterally and find effective solutions under pressure.
