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- Tasks: Maintain and service ATM machines, handling hardware issues and customer calls.
- Company: Join a dynamic team focused on cutting-edge technology in the financial sector.
- Benefits: Enjoy competitive pay, a company van, fuel card, and potential contract extensions.
- Why this job: Perfect for tech enthusiasts who thrive in fast-paced environments and love problem-solving.
- Qualifications: Experience in field service or technical roles, excellent communication skills, and a full UK driving licence.
- Other info: Flexible weekend on-call shifts may be required; clear DBS check needed.
Location: South London
Contract Duration: Minimum 2-month contract with potential extension to 3-4 months
Salary: £160 pay Inside IR35
Overtime Hourly Rate: £18.83 per hour
Working Hours: Monday to Friday (On-call weekends may apply)
Working Day: 8.5 hours per day, 30 minute unpaid lunch
Key Responsibilities:
- Perform first-line maintenance tasks on ATM machines, including card machine swaps and printer calls
- Handle hardware issues related to terminals and printers
- Service up to 5 calls per day
Van and fuel card provided
Requirements:
- Previous experience in field service or similar technical roles such as Electrotechnical, ATM, and EPOS machines
- Excellent customer service and communication skills
- Ability to work independently and follow established processes
- Must be flexible for weekend on-call shifts if required
- Full UK driving license
- Clear DBS
What We Offer:
- Competitive pay: £160 per day / £18.83 per hour
- Van, fuel card, and stock provided
- Working in a fast-paced, dynamic environment
- Opportunity for contract extension based on performance
How to Apply:
Please submit your CV to the Concept team, or give us a call.
Field Service Engineer ATM / IT employer: Concept
Contact Detail:
Concept Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer ATM / IT
✨Tip Number 1
Familiarise yourself with the specific types of ATM and IT equipment you'll be working on. Understanding the common issues and maintenance tasks can give you an edge during interviews.
✨Tip Number 2
Highlight your customer service skills in conversations. Since this role involves direct interaction with clients, showcasing your ability to communicate effectively can set you apart.
✨Tip Number 3
Be prepared to discuss your flexibility regarding on-call shifts. Employers appreciate candidates who are willing to adapt to the demands of the job, especially for weekend work.
✨Tip Number 4
If you have a background in similar technical roles, be ready to share specific examples of your past experiences. This will demonstrate your capability and confidence in handling the responsibilities of the position.
We think you need these skills to ace Field Service Engineer ATM / IT
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in field service roles, particularly with ATMs or similar technical equipment. Emphasise your customer service skills and any specific achievements in previous positions.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain how your background aligns with the requirements, particularly your ability to perform maintenance tasks and handle hardware issues.
Highlight Flexibility: Since the role requires flexibility for weekend on-call shifts, mention your willingness to work outside regular hours. This shows your commitment and adaptability, which are crucial for this position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Concept
✨Showcase Your Technical Skills
Make sure to highlight your previous experience with field service roles, especially with ATMs and similar equipment. Be prepared to discuss specific technical challenges you've faced and how you resolved them.
✨Demonstrate Customer Service Excellence
Since this role involves direct interaction with clients, emphasise your customer service skills. Share examples of how you've effectively communicated with customers and resolved their issues in the past.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about common issues you might encounter with ATMs and how you would approach fixing them, as well as your ability to work under pressure.
✨Discuss Flexibility and Availability
Given the on-call weekend shifts, be upfront about your availability. Show that you're flexible and willing to adapt to the demands of the job, which is crucial for a Field Service Engineer.
