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- Tasks: Diagnose, repair, install, and maintain commercial coffee machines.
- Company: Join a top provider of high-quality coffee solutions for various businesses.
- Benefits: Enjoy a company van, pension, extensive training, and overtime opportunities.
- Why this job: Be part of a growing team focused on customer satisfaction and innovation.
- Qualifications: Experience in field service engineering and a passion for coffee technology.
- Other info: Full-time role with weekend cover; based in Manchester and surrounding areas.
The predicted salary is between 30000 - 42000 £ per year.
Coffee Field Service Engineer Job Description: Our client, a leading provider of commercial coffee machines, has built a strong reputation for delivering high-quality coffee solutions to businesses across various sectors, including hospitality, independent coffee shops, bars, and workplaces. With a commitment to innovation and excellence, they partner with top brands to offer exceptional products and services. They are seeking a passionate and experienced Field Service Engineer. This role involves diagnosing, repairing, installing, and maintaining a range of commercial coffee machines. As the company enters a significant growth phase, this position offers an exciting opportunity to support the development of the Service Department. The company prides itself on its customer-centric approach, ensuring clients receive reliable support and tailored solutions to meet their coffee service needs. Position: Field Service Engineer Area: Manchester and surrounding areas Job Type: Full-time – Including Weekend cover (Rota – 1 in 4 weeks) Pay: On request Location: Northern – Manchester and surrounding areas Benefits: Company Van Company Pension Extensive Training Opportunity to earn overtime Employee assistance program including financial & mental health supp…
Coffee Field Service Engineer employer: Concept
Contact Detail:
Concept Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coffee Field Service Engineer
✨Tip Number 1
Familiarize yourself with the specific coffee machines and brands that the company services. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience you have in field service roles, especially in the hospitality or coffee industry. Be ready to discuss how you've successfully diagnosed and repaired equipment in the past.
✨Tip Number 3
Showcase your customer service skills. Since the company values a customer-centric approach, be prepared to share examples of how you've gone above and beyond to meet client needs in previous positions.
✨Tip Number 4
Research the company's growth phase and their commitment to innovation. Being able to discuss how you can contribute to this growth will set you apart from other candidates.
We think you need these skills to ace Coffee Field Service Engineer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Coffee Field Service Engineer position. Highlight key responsibilities such as diagnosing, repairing, and maintaining coffee machines, and think about how your experience aligns with these tasks.
Tailor Your CV: Customize your CV to emphasize relevant experience in field service engineering, particularly with commercial coffee machines. Include specific examples of past work that demonstrate your technical skills and customer service abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and your commitment to customer satisfaction. Mention any previous experience in similar roles and how you can contribute to the company's growth and service excellence.
Highlight Your Technical Skills: In your application, be sure to highlight any technical certifications or training related to coffee machines or similar equipment. This will show the employer that you have the necessary skills to excel in the role.
How to prepare for a job interview at Concept
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for coffee and the coffee industry during the interview. Share any personal experiences or knowledge you have about different coffee machines and brewing techniques, as this will demonstrate your genuine interest in the role.
✨Highlight Technical Skills
Be prepared to discuss your technical skills related to diagnosing and repairing commercial coffee machines. Provide specific examples of past experiences where you successfully resolved technical issues, as this will showcase your problem-solving abilities.
✨Emphasize Customer-Centric Approach
Since the company values a customer-centric approach, be ready to talk about how you prioritize customer satisfaction in your work. Share examples of how you've gone above and beyond to meet client needs in previous roles.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your troubleshooting skills and decision-making process. Practice answering questions about how you would handle specific service situations, such as a malfunctioning machine or a dissatisfied customer.
