Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Set up and support audio visual equipment for meetings and events.
- Company: Leading global AV integrator with a focus on innovation.
- Benefits: Competitive salary, private medical insurance, and generous holiday allowance.
- Why this job: Join a dynamic team and enhance your tech skills in a vibrant environment.
- Qualifications: Strong customer service skills and technical knowledge of AV systems.
- Other info: Opportunity for continuous learning and career growth in a supportive culture.
The predicted salary is between 32000 - 48000 £ per year.
A leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. As an Audio Visual Technician (AV Technician), your primary responsibility is to ensure the delivery of audio visual and media services to the business in a professional and efficient manner. You will provide support and assistance to clients through various channels and be responsible for technical support during both in-person and virtual meetings and events. You will work closely with the AV Management / Senior AV Technicians and contribute to continuous service improvements, as well as mentor junior technicians in best practices. This position is based within our end user’s organisation in London who continue to invest in state‑of‑the‑art technologies, services and training.
Responsibilities
- Set up and dismantle audio visual and video conference equipment according to client requirements.
- Support and facilitate virtual meetings and events.
- Run the audio visual aspect of presentations for meetings & conferences.
- Support video calls and webinars, coordinating with remote offices and external parties for setup and smooth operations.
- Provide technical support for in-person and virtual meetings, ensuring all systems are functioning properly.
- Assist clients in the use of fixed and portable audio visual equipment.
- Support the team in testing meeting room systems and virtual platforms on a day-to-day basis.
- Maintain total confidentiality regarding sensitive information received for presentations and broadcasts.
Desirable Skills
- Aptitude for providing a high level of customer service.
- Strong computer literacy, including intermediate knowledge of PowerPoint and familiarity with common webinar platforms.
- Technical knowledge of audiovisual systems and ability to resolve issues.
- Ability to quickly identify and resolve technical issues, minimizing downtime during live meetings and events.
- Capability to troubleshoot and resolve technical issues remotely.
- Excellent organizational skills, flexibility, and adaptability to handle diverse tasks during the working day.
- Willingness to work collaboratively with team members and take instructions.
- Ability to handle difficult situations effectively.
- Professional and positive demeanor when interacting with customers.
- Excellent communication skills to engage with individuals at all levels.
- Ability to work under pressure and meet deadlines.
- Flexible approach to adapt to changing work schedules.
- Commitment to continuous learning and improvement, including willingness to undertake training and examinations to enhance technical knowledge.
Benefits
- 3% pension contribution (after 3 months probation period)
- 23 days holiday in first year (holiday years rising after length of service January to December) to 25 during 3rd year
- Death in service benefits (3 x annual salary)
- Private medical insurance (after 3 months probation period)
- Join a company who will value you
To apply for this vacancy, please send an email to: brenda.spink@concept-ltd.co.uk with your name, contact telephone number and attach the latest copy of your CV.
AV Technician employer: Concept
Contact Detail:
Concept Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Technician
✨Tip Number 1
Network like a pro! Reach out to your connections in the AV industry and let them know you're on the hunt for an AV Technician role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of past AV projects or events you've worked on, bring it along to interviews. It’s a great way to demonstrate your technical knowledge and customer service skills in action.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like us at StudySmarter, and express your interest in potential AV Technician roles. A little initiative can go a long way!
✨Tip Number 4
Prepare for the unexpected! During interviews, be ready to tackle some technical questions or even a practical test. Brush up on your troubleshooting skills and be prepared to showcase how you handle real-time issues during events.
We think you need these skills to ace AV Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with audio visual systems and customer service. We want to see how your skills match the job description, so don’t be shy about showcasing your technical know-how!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about AV technology and how you can contribute to our team. Keep it professional but let your personality come through!
Showcase Your Problem-Solving Skills: In your application, mention specific instances where you’ve resolved technical issues during events or meetings. We love candidates who can think on their feet and keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you in front of the right people quickly!
How to prepare for a job interview at Concept
✨Know Your AV Gear
Familiarise yourself with the latest audio visual equipment and technologies. Be ready to discuss your experience with specific systems and how you've resolved technical issues in the past. This shows you’re not just a technician, but someone who’s passionate about the field.
✨Customer Service is Key
Since this role involves a lot of client interaction, prepare examples of how you've provided excellent customer service in previous positions. Think about times when you’ve gone above and beyond to ensure a smooth event or meeting.
✨Practice Your Communication Skills
You’ll need to communicate effectively with clients and team members alike. Consider rehearsing common interview questions with a friend, focusing on clear and concise answers that demonstrate your ability to engage with people at all levels.
✨Show Your Adaptability
This job requires flexibility and the ability to handle diverse tasks. Prepare to discuss situations where you’ve had to adapt quickly to changes or troubleshoot unexpected issues during live events. Highlighting your problem-solving skills will set you apart.
