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For Companies At a Glance
- Tasks: Lead service operations and enhance third-party contracts for a growing appliance manufacturer.
- Company: Dynamic appliance manufacturer focused on service excellence and team collaboration.
- Benefits: Competitive salary, career growth opportunities, and a chance to make an impact.
- Why this job: Join a motivated team and drive performance in a fast-paced environment.
- Qualifications: Management experience in appliance servicing or consumer electronics is essential.
- Other info: Full onsite role near Wakefield with a focus on operational efficiency.
The predicted salary is between 36000 - 60000 £ per year.
A growing appliance manufacturer is looking for a driven Service Division Manager to lead its service operations and expand its third-party contract portfolio. This is an exciting opportunity for a motivated leader who can connect teams, strengthen processes, and deliver high operational standards across service, engineering and customer support functions. You will be responsible for driving performance, improving efficiency, reducing cost, and supporting scalable growth across the division. This role is fully onsite near Wakefield.
The Role
- Oversee daily service operations, scheduling, and engineer network performance
- Develop new business with retailers, builders, and e-commerce partners
- Manage and grow key client accounts
- Lead and develop the service office team
- Ensure excellent customer service and issue resolution
- Manage budgets, P&L, costs, KPIs and performance
- Work with Supply Chain to maintain spare parts availability
- Ensure compliance with all H&S requirements
What You’ll Need
- Management experience in appliance servicing, consumer electronics, or field engineering
- Sales or business development background
- Strong leadership and communication skills
- Commercial awareness and negotiation ability
- Excellent organisation and multitasking capability
- Confident with MS Office & CRM systems
- Full UK driving licence
If you’re commercially minded, operationally strong, and passionate about delivering great service, we’d love to hear from you.
Service Division Manager in Wakefield employer: Concept Technical
Contact Detail:
Concept Technical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Division Manager in Wakefield
✨Tip Number 1
Network like a pro! Reach out to your connections in the appliance and consumer electronics industry. Attend relevant events or webinars to meet potential employers and showcase your leadership skills.
✨Tip Number 2
Prepare for interviews by researching the company and its service operations. Be ready to discuss how you can improve efficiency and drive performance, as these are key aspects of the Service Division Manager role.
✨Tip Number 3
Showcase your commercial awareness! During interviews, highlight your experience in managing budgets and P&L, and be prepared to discuss how you've successfully grown client accounts in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Service Division Manager in Wakefield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your management experience in appliance servicing or consumer electronics, and don’t forget to showcase your leadership and communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Division Manager role. Mention specific examples of how you've driven performance and improved efficiency in previous roles.
Showcase Your Achievements: When detailing your past experiences, focus on quantifiable achievements. Did you manage to reduce costs or improve customer satisfaction? Numbers speak volumes, so let us see those stats!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Concept Technical
✨Know Your Stuff
Make sure you understand the ins and outs of service operations, especially in appliance manufacturing. Brush up on your knowledge about the industry, key players, and current trends. This will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you improved performance or resolved conflicts. This will help you illustrate your leadership style and how it aligns with the company's goals.
✨Be Ready to Discuss KPIs
Since you'll be managing budgets and performance metrics, be prepared to talk about how you've used KPIs to drive success in previous roles. Bring concrete examples of how you've improved efficiency or reduced costs, as this will highlight your commercial awareness.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's service operations and future growth plans. This shows that you're not just interested in the job, but also in how you can contribute to the company's success. It’s a great way to demonstrate your enthusiasm and strategic thinking.