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For Companies At a Glance
- Tasks: Make outbound calls, generate leads, and engage with decision-makers for our clients.
- Company: Join a forward-thinking contact centre with a supportive culture and great team spirit.
- Benefits: Earn from £12.50 per hour plus commission, flexible hours, and 32 days holiday.
- Why this job: Boost your career in telemarketing while enjoying fun team activities and rewards.
- Qualifications: Experience in telemarketing or sales, confident communication skills, and self-motivated.
- Other info: Clear progression routes available with exciting opportunities for growth.
The predicted salary is between 26000 - 40000 £ per year.
Location: Shirley, Solihull
Hours: Full-time or Part-time
Pay: From £12.50 per hour + commission
About Team
Telemarketing Team Telemarketing Ltd is an established and forward-thinking contact centre, delivering professional telemarketing services since 2000. We work across the public, private and third sectors, providing high-quality outbound campaigns including lead generation, appointment setting, surveys, awareness campaigns and database cleansing. Our contact centre is staffed by experienced telemarketers supported by on-site trainers, continuous development, and a genuinely supportive culture. We reward performance properly and recognise effort, consistency, and teamwork.
The Role
We are looking for confident and resilient Telemarketing Executives to join our team. You will be making outbound calls to businesses on behalf of our clients, engaging senior decision-makers and delivering results. This role can be full-time or part-time, offering flexibility while still rewarding performance.
Key Responsibilities
- Making outbound calls to businesses on behalf of our clients
- Generating qualified leads and booking sales appointments
- Conducting telephone surveys
- Updating and validating company data
- Working to agreed dial and performance targets
Skills & Experience Required
- Previous experience in a similar outbound telemarketing or sales role
- Comfortable achieving 175+ dials per day (campaign dependent)
- Confident speaking to senior decision makers (MD, FD, HRD, Marketing Directors)
- Clear, professional telephone manner and strong spoken English
- Good time management and self-motivation
- Able to work well independently and as part of a team
- Must live within a commutable distance of Shirley, Solihull
Progression Opportunities
There is a clear progression route for those who want it:
- Telemarketing Executive
- Senior Telemarketing Executive
- Team Leader
Each step comes with different pay structures and increased responsibility.
Pay & Commission
- Hourly rate from £12.50
- Transparent and fair commission structure
- Weekly and monthly bonuses
- Commission typically ranges from £125 - £225 per month
- £1,500 - £2,700 per year, depending on hours worked
- Targets are adjusted fairly to reflect part-time hours, holidays, and sickness.
Benefits & Culture
- 35.5 hour full-time working week (not 40)
- Flexible part-time options available
- 24 days holiday + bank holidays (32 days total, pro rata)
- Birthday holiday after 1 year's service
- Regular incentives, awards and recognition
- Weekly office quizzes and team activities
- Star of the Week and Star of the Month awards
- Star of the Month receives an extra afternoon off
- Staff Loyalty Scheme
- 1 year: Extra pre-booked birthday holiday (Friday closest to your birthday)
- 5 years: Additional annual leave + generous gift
- 10 years: Further annual leave increase + generous gift
Telemarketing Executive employer: Concept Technical
Contact Detail:
Concept Technical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telemarketing Executive
✨Tip Number 1
Get to know the company inside out! Research Telemarketing Ltd, their values, and the services they offer. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Before your interview, rehearse common telemarketing scenarios and how you'd handle them. This will boost your confidence and help you articulate your experience effectively when speaking to decision-makers.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral, which can significantly increase your chances of landing the job.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Telemarketing Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Telemarketing Executive role. Highlight any relevant experience in outbound telemarketing or sales, and don’t forget to showcase your ability to engage with senior decision-makers!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention why you’re a great fit for our team and how your skills align with what we’re looking for.
Showcase Your Communication Skills: Since this role involves making calls, it’s crucial to demonstrate your clear and professional telephone manner in your application. Use strong, confident language that reflects your communication style.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the latest updates about your application status!
How to prepare for a job interview at Concept Technical
✨Know Your Stuff
Before the interview, make sure you understand the role of a Telemarketing Executive inside out. Familiarise yourself with the company’s services and their target sectors. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Practice Makes Perfect
Rehearse common telemarketing scenarios and questions you might face during the interview. Think about how you would engage a senior decision-maker or handle objections. Practising with a friend can help you refine your approach and boost your confidence.
✨Showcase Your Skills
Highlight your previous experience in outbound telemarketing or sales. Be ready to discuss specific examples where you've successfully generated leads or booked appointments. This will demonstrate your capability and fit for the role.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team culture, performance targets, or progression opportunities. This shows that you’re not just interested in the job, but also in how you can grow within the company.
