At a Glance
- Tasks: Supervise the front of house team and deliver exceptional customer service.
- Company: Stunning boutique hotel in the heart of Ashbourne, Derbyshire.
- Benefits: Opportunity for career progression in a quality-driven hospitality environment.
- Other info: Join a dynamic team in a stylish setting with growth opportunities.
- Why this job: Kickstart your management career in luxury hospitality while creating memorable guest experiences.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
A fantastic opportunity has arisen for an ambitious and passionate Front of House professional to join a stunning boutique hotel in the heart of Ashbourne, Derbyshire. This is the perfect first step into management for an experienced waiter/waitress, restaurant supervisor or senior FOH team member looking to progress their hospitality career within a quality-driven environment. The hotel offers stylish boutique accommodation alongside a high-quality food and beverage operation, delivering exceptional guest experiences in a relaxed yet professional setting inspired by the growing luxury hospitality scene in the Peak District area.
The Role
As Front of House Supervisor, you will work closely with the management team to ensure the smooth day-to-day running of the restaurant, bar and guest service operation. Your responsibilities will include:
- Supervising and supporting the front of house team during service
- Delivering exceptional customer service at all times
- Greeting guests and ensuring a warm, professional welcome
- Assisting with staff training and motivating junior team members
- Managing reservations and coordinating table service
- Ensuring service standards are consistently maintained
- Supporting with opening and closing procedures
- Liaising with the kitchen and management teams to ensure smooth service
Supervisor Front of House employer: Concept Technical
Join our boutique hotel in Ashbourne, Derbyshire, where we pride ourselves on creating a supportive and dynamic work environment for our Front of House team. With a focus on employee growth and development, we offer training opportunities and a chance to progress your career in the thriving luxury hospitality sector. Enjoy the unique advantage of working in a stunning location that combines exceptional service with a relaxed atmosphere, making every day rewarding and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor Front of House
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work in or know about boutique hotels. A friendly chat can lead to insider info on job openings that might not even be advertised yet.
✨Tip Number 2
Show off your personality! When you get the chance for an interview, let your passion for hospitality shine through. Share stories about your experiences and how you've gone above and beyond for guests in the past.
✨Tip Number 3
Be proactive! If you see a job opening that excites you, don’t wait around. Apply directly through our website and follow up with a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for the unexpected! In interviews, you might face scenario-based questions. Think about how you would handle tricky situations at the front of house, like dealing with difficult guests or managing a busy service. Practice makes perfect!
We think you need these skills to ace Supervisor Front of House
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the hospitality industry! Share your experiences and what drives you to deliver exceptional guest service. A genuine passion can really make your application stand out.
Tailor Your CV:Make sure your CV reflects the skills and experiences that are relevant to the Front of House Supervisor role. Highlight any supervisory or management experience, and don’t forget to mention your customer service achievements!
Craft a Personal Cover Letter:Use your cover letter to tell us why you’re the perfect fit for our boutique hotel. Be personal, be engaging, and let your personality shine through. We want to know what makes you tick!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Concept Technical
✨Know the Hotel Inside Out
Before your interview, take some time to research the boutique hotel and its unique offerings. Familiarise yourself with their style, menu, and any recent news or events. This will not only show your genuine interest but also help you tailor your answers to align with their values and service standards.
✨Showcase Your Customer Service Skills
As a Front of House Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for guests. Think about how you handled difficult situations or trained team members to ensure a positive experience, as these stories will resonate well with the interviewers.
✨Demonstrate Leadership Potential
Since this role is a step into management, be ready to discuss your leadership style. Share instances where you motivated a team or took charge during busy periods. Highlight your ability to support and train junior staff, as this will show that you're ready to take on supervisory responsibilities.
✨Ask Thoughtful Questions
Interviews are a two-way street, so prepare some insightful questions to ask at the end. Inquire about the hotel's approach to guest satisfaction or how they support staff development. This not only shows your enthusiasm for the role but also helps you gauge if the hotel is the right fit for you.
